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Hotel Description

Family-friendly 5-star hotel near Matterhorn Ski Paradise

Close to the boardwalk

With a stay at this Zermatt City Centre hotel, you'll be steps from Matterhorn Museum and St. Mauritius Church. Matterhorn Ski Paradise and Mountaineers Cemetery are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and an indoor pool are all featured at this luxury hotel. There's fun for all ages with a free kid's club and an arcade/game room, and supervised childcare is an added bonus. Enjoy the fitness center and free perks like full breakfast and WiFi in public areas.

Free WiFi, satellite TV

The 150 guestrooms feature free WiFi, TVs with satellite channels, and thoughtful touches like espresso makers and bathrobes. Other amenities include 24-hour room service, minibars, and free weekday newspapers.

Chalet Classic Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$542* Per night/room Dec 15 - Dec 16

Chalet Open Suite Classic, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Alpine Suite, Matterhorn View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Alpine Classic Suite, Mountain view

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Alpine Superior Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Alpine Junior Suite, Matterhorn View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

93.0% of guests recommend out of 670 reviews

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Property Features

Mont Cervin Palace offers its guests a full-service spa, an indoor pool, and a spa tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A seasonal outdoor pool, a fitness center, and a sauna are also featured at the luxury Mont Cervin Palace. An airport shuttle (available on request) is available for a fee. Smoking is allowed in designated areas at this 5-star Zermatt hotel.

  • 150 guestrooms or units
  • 4 buildings
  • 3 dining venues
  • Full breakfast (free)
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Geneva (GVA-Cointrin Intl.) (234.1 km / 145.5 mi)
  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up; airport shuttle
  • Parking:

Room Amenities

Mont Cervin Palace offers 150 accommodations with minibars and espresso makers. Televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Movies for purchase
  • Espresso maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast.

Le Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner.

Grill Le Cervin - This fine-dining restaurant specializes in regional cuisine and serves dinner only.

Ristorante Capri - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Open select days.

24-hour room service is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Helicopter/airplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Ropes course on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site

Spa Services

The onsite spa has massage/treatment rooms. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport shuttle service is offered on request during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 200.0 per night.

Pets

  • Pets: CHF 40.00 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-16 years old.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 40.00 per pet, per day
  • Rollaway bed fee: CHF 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cervin
  • Cervin Palace
  • Mont Cervin
  • Mont Cervin Palace
  • Mont Cervin Palace Hotel
  • Mont Cervin Palace Hotel Zermatt
  • Mont Cervin Palace Zermatt
  • Mont Cervin Palace Hotel
  • Mont Cervin Palace Zermatt
  • Mont Cervin Palace Hotel Zermatt

You should know

  • Mont Cervin Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.