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Best Western Plus Hanes Mall Hotel

2.5 star property
Hotel near Hanes Mall in Winston-Salem

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Photo gallery for Best Western Plus Hanes Mall Hotel

Exterior
Business center
Outdoor pool
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪3 min walk‬
  • Novant Health Forsyth Medical Center
    ‪9 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪4 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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View from property

Residence Inn by Marriott Winston-Salem Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 364 reviews
The price is $131
$116 nightly
$131 total
Total includes taxes and fees
Jul 2 - Jul 3
Residence Inn by Marriott Winston-Salem Hanes Mall

About the neighborhood

Winston-Salem

In Winston-Salem .Within a 15-minute walk of the hotel, you'll find Hanes Mall and Novant Health Medical Park Hospital. Novant Health Forsyth Medical Center and Wilkes Regional are also within 2 miles (3 km).

What's nearby

  • Hanes Mall - 3 min walk - 0.2 miles
  • Novant Health Forsyth Medical Center - 9 min walk - 0.5 miles
  • Wake Forest University Baptist Medical Center - 4 min drive - 3.0 miles
  • Benton Convention Center - 7 min drive - 4.4 miles
  • Wake Forest University - 11 min drive - 5.8 miles

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Dave & Buster's - ‬5 min walk

About this property

Best Western Plus Hanes Mall Hotel

Hotel near Hanes Mall in Winston-Salem
Best Western Plus Hanes Mall Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Hanes Mall Hotel. Free self parking is available.

This Winston-Salem hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site
Best Western Plus Hanes Mall Hotel offers 130 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Standard Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,000 reviews
$90 nightly
The price is $102
Jul 6 - Jul 7
Total includes taxes and fees
Comfort Suites Hanes Mall

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

How close is Best Western Plus Hanes Mall Hotel to the airport?

Best Western Plus Hanes Mall Hotel is 8.5 mi (12-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

Does Best Western Plus Hanes Mall Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Hanes Mall Hotel.

Does Best Western Plus Hanes Mall Hotel offer free breakfast?

Yes, Best Western Plus Hanes Mall Hotel offers free breakfast.

Is there a casino at Best Western Plus Hanes Mall Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Hanes Mall Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Hanes Mall Hotel?

This hotel offers free self parking.

Does Best Western Plus Hanes Mall Hotel have a pool?

Best Western Plus Hanes Mall Hotel features an outdoor pool.

Does Best Western Plus Hanes Mall Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Hanes Mall Hotel to downtown Winston-Salem?

Best Western Plus Hanes Mall Hotel is 3.5 mi away from Winston-Salem.

Best Western Plus Hanes Mall Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable. Good location.
Stayed 4 nights in Mar 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very friendly staff!
Stayed 2 nights in Mar 2025

4/10 Poor

Shockia

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness
This property did not appear to be the cleanest. The staff were excellent and very understanding. The carpet had stains and the tub was not in the best condition. My family used the water by standing outside of the tub nor was the water hot. I would like a refund.
Stayed 2 nights in Mar 2025

8/10 Good

Yira Pia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The hotel looks good. Very clear and comfortable rooms. There is not enough parking. And the breakfast is over at 9:30, no at 10:00 like everywhere else, i have to say.
Stayed 2 nights in Mar 2025

2/10 Terrible

Chance

Traveled with group
Disliked: Staff & service
Extremely difficult manager to deal with.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vinod

Stayed 1 night in Feb 2025

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities, room comfort

Review

Over all nice however heater wasnt working properly and water in shower was like warm
Stayed 3 nights in Feb 2025

6/10 Okay

Millicent

Stayed 4 nights in Feb 2025

10/10 Excellent

Caleb

Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and nice! I would definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenny

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice, clean and calm when I come here. Great staff as well.
Stayed 2 nights in Feb 2025

4/10 Poor

Evan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Malachi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good only thing id say about nit liking is that when I'm going to go buy sum food or snacks they just kept watching and watching assuming i was not gonna pay for it
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie

Stayed 1 night in Feb 2025

6/10 Okay

Steven

Stayed 1 night in Feb 2025

10/10 Excellent

burke

Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the OJ!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Will be getting a room here again. Would recommend to a friend.
Stayed 1 night in Feb 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Holly

Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and comfortable, a little dated but would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kanzaida

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025