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Relax Inn

2.0 star property
Enjoy the free WiFi at this Rome motel

Choose dates to view prices

Photo gallery for Relax Inn

Front of property
Exterior
Reception
Free WiFi, bed sheets
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
145 E Whitesboro St, Rome, NY, 13440
  • Place, Fort Stanwix
    ‪3 min walk‬
  • Place, Capitol Theatre
    ‪6 min walk‬
  • Place, Erie Canal Village
    ‪4 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Rome

In Rome .Your stay at this Rome motel places you within a 10-minute walk of Fort Stanwix and Capitol Theatre. Rome Historical Society & Museum and H.P. Sears Service Station Museum are also within half a mile (1 km).
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What's nearby

  • Fort Stanwix - 3 min walk - 0.2 miles
  • Capitol Theatre - 6 min walk - 0.4 miles
  • Rome Historical Society & Museum - 6 min walk - 0.4 miles
  • Erie Canal Village - 5 min drive - 3.4 miles
  • Turning Stone Casino - 16 min drive - 13.2 miles

Getting around

  • Rome Station - 2 min drive
  • Hancock Intl. Airport (SYR) - 46 min drive

Restaurants

  • ‪Arby's - ‬12 min walk
  • ‪Franklin Hotel - ‬8 min walk
  • ‪Burger King - ‬15 min walk
  • ‪Eddie's Paramount Diner - ‬17 min walk
  • ‪Wendy's - ‬14 min walk

About this property

Relax Inn

Enjoy the free WiFi at this Rome motel
Relax Inn offers its guests a vending machine and coffee/tea in a common area. Public spaces have free WiFi. Self parking is free.

This Rome motel is smoke free.

  • 57 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (limited hours)
  • No smoking on site
Relax Inn offers 57 accommodations with air conditioning. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Free local calls

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash.

Property is also known as

Econo Lodge Hotel Rome
Econo Lodge Rome
Relax Inn Rome
Relax Rome
Relax Inn Rome
Relax Inn Motel
Relax Inn Motel Rome

Frequently asked questions

How close is Relax Inn to the airport?

Relax Inn is 3 mi (5-min drive) away from the Rome, NY (RME-Griffiss Intl.) airport, the closest popular airport to the property.

Does Relax Inn have an airport shuttle?

Airport shuttle services are not available at Relax Inn.

Does Relax Inn offer free breakfast?

Relax Inn does not offer free breakfast.

Is there a casino at Relax Inn?

No, there is no casino at this motel, but Turning Stone Casino (15-min drive) and Vernon Downs Casino (19-min drive) are nearby.

What time is check-in at Relax Inn?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Early check-in costs USD 30 (subject to availability).

Is there free parking at Relax Inn?

This motel offers free self parking.

Does Relax Inn have a pool?

Relax Inn does not have a pool.

Does Relax Inn have a spa?

There are no spa services available at this motel.

How close is Relax Inn to downtown Rome?

Relax Inn is 0.3 mi away from Rome.

Reviews

Relax Inn Reviews

5.2

5.6/10

Cleanliness

6.2/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

4.2/10

Eco-friendliness
Rating 10 - Excellent. 36 out of 278 reviews
Rating 8 - Good. 48 out of 278 reviews
Rating 6 - Okay. 55 out of 278 reviews
Rating 4 - Poor. 46 out of 278 reviews
Rating 2 - Terrible. 93 out of 278 reviews

Reviews

2/10 Terrible

Teddy

Stayed 1 night in Jul 2025

2/10 Terrible

Dipul

It was closed down.
Stayed 1 night in Jul 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Not open
Stayed 1 night in Jul 2025

2/10 Terrible

Jerry

Boarded up
Stayed 1 night in Jul 2025

2/10 Terrible

Don

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was old and shabby looking, and worse of all (after cycling 65 miles in 90
Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property was closed by order of the police.
Stayed 1 night in Jun 2025

2/10 Terrible

laryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was run down, dirty, unkept and broken down... lights didnt work... nothing looked clean... two deflated little pillows for kind bed that was hard as a rock! The TV was extremely difficult to use... the presentation was discusting! I didnt want to sit on the couch or or even take off my shoes. No one works in the actual office so the door is always locked and you have to actually call a number and wait for them to answer... and then you have to wait for them to come out of the room they are hanging out in no matter what time of day or night... it also seemed very unprofessional as it was difficult for me to even get a reciept! I wish i had taken pictures... the building was also falling apart with nails sticking out. The coffee table was also completely destroyed. I was worried about being unfairly charged for some of the damage... so far so good on that. And the AC seemed to actually work ok :)
Stayed 1 night in May 2025

8/10 Good

Gladys

Liked: Staff & service, room comfort
Good location have some issues with water temp in shower
Stayed 4 nights in May 2025

2/10 Terrible

Louis

Disliked: Cleanliness, amenities, property conditions & facilities
Unclean, unprofessional, unimpressed.
There was a used hair tie left in the shower, had to go to the front desk for both soap and toilet paper(none in the room). Remote control was missing for TV One of the towels provided had dark stains on it. No trash cans in the room.
Stayed 1 night in May 2025

2/10 Terrible

Nathan

Stayed 2 nights in May 2025

2/10 Terrible

Dave

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good…

Dirty, you could see light from outside around door frame. Hot water took a long time to get to shower. Bed spread dirty and bed wasn’t even made when I arrived.
Stayed 2 nights in May 2025

8/10 Good

Jan

Stayed 1 night in May 2025

2/10 Terrible

patrick

Traveled with family
Disliked: Amenities
Bugs and dirt. Unpainted walls. We were there 10 minutes and left. The clerk didn't argue.
Stayed 1 night in May 2025

2/10 Terrible

Kathleen

Business traveler
Disliked: Amenities
there was sewage in the sink when i walked in, and obviously not draining. i walked out sick to my stomach, and got a room somewhere else. The property does not come up on gps. i really hope that sewage did not expose me to any diseases such as hepatitis
Stayed 1 night in May 2025

6/10 Okay

Brian

Disliked: Amenities, property conditions & facilities
I mean the place is sort of run down
Stayed 1 night in May 2025

2/10 Terrible

Frederick

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was given was dirty and in total disrepair, there were no towels in the room, no toilet paper in the room, the lights didn't work. The bathtub had been painted by someone and the paint was coming off. Tried the shower to even see if the room had water and the handle pulled off the bathroom wall. The room looked like it hadnt been worked on in 20 years. I would not have stayed in the room if it was offered for free. This property should NEVER have been listed on Expedia. It was so bad I am not sure how the health department has not condemn the property. It needs to be black listed so no other traveler has to deal with the same. I drove to find 10 plus hours straight to get to my destination and then had to drive around looking for another place to stay. Total BS!!
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY NASTY

VERY DIRTY, NOT SWEEP OR VACCUMED, BATHROOM NOT CLEAN, WHOLES IN WALLS...SMELLED HORRIBLE, LINEN NOT CLEAN
Stayed 1 night in Mar 2025

2/10 Terrible

ADITYA

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not suitable for listing on platforms like Expedia due to its severe lack of basic amenities and cleanliness standards. The conditions are hazardous, with potential health risks such as bacterial infections. The hotel appears to cater primarily to homeless individuals and lacks essential services like lighting. Given these issues, it would not meet the standards expected by travelers using Expedia or other booking sites, which typically require a certain level of quality and service
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Stayed 1 night in Jan 2025

2/10 Terrible

Jamie

Beyond poor

We went there and Rome by was under a state of emergency from the tornado we told them we weren’t staying g it was very dangerous concrete all by stairways and everything and they still charged our account never again
Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on the site were very misleading for this property, as it was run down and unkept. The room wasn't clean, had a broken nightstand, missing light bulbs, dirty floor, etc. The people staying/ living there didn't make us feel like we were in a safe area. When asked for a refund because we decided not to stay, they told me i had to go through Expedia, who then told me i would have to go through them directly. I will be filing a claim on my credit card to recoup the money.
Stayed 2 nights in Jul 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Bad Experience.

I did not stay at the Relax Inn.
Stayed 1 night in Jul 2024

2/10 Terrible

shirley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the place was for homeless people and people on parole. The staff did not provide any things for the room. They charge more money only payable in cash. $135.00 I had to get another motel I did not want my family staying in that area. Please check your motels/hotels to see if they are safe. Is there any way of getting my money back? i would appreciate it
Stayed 1 night in May 2024

8/10 Good

Elsie

Stayed 1 night in May 2024