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Quality Inn & Suites New Hartford - Utica

2.5 star property
Enjoy the free WiFi at this New Hartford hotel

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Reception
Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk
Free daily continental breakfast
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, New Hartford Recreation Center
    ‪6 min walk‬
  • Place, Utica College
    ‪2 min drive‬
  • Place, Sangertown Square
    ‪2 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | 1 bedroom, individually decorated, individually furnished, desk

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

New Hartford

In New Hartford .You'll be within half a mile (1 km) of New Hartford Recreation Center and 2 miles (3 km) of Utica College with a stay here. Charles A Gaetano Stadium and Sangertown Square are also within 3 miles (5 km).

What's nearby

  • New Hartford Recreation Center - 6 min walk - 0.4 miles
  • Utica College - 2 min drive - 1.8 miles
  • Sangertown Square - 2 min drive - 1.8 miles
  • Stanley Theater - 6 min drive - 4.1 miles
  • Turning Stone Casino - 20 min drive - 22.6 miles

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪The Beer Hub - ‬3 min drive
  • ‪Raspberries - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Pizza Boys - ‬2 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Enjoy the free WiFi at this New Hartford hotel
Free breakfast is available daily. Public spaces have free WiFi. A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
  • 65 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Game room or arcade
  • Garden
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Similar properties

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Red Roof Inn Utica
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 1,005 reviews
$85 nightly
The price is $96
Nov 24 - Nov 25
Total with taxes and fees
Red Roof Inn Utica

Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

How close is Quality Inn & Suites New Hartford - Utica to the airport?

Quality Inn & Suites New Hartford - Utica is 14.9 mi (20-min drive) away from the Rome, NY (RME-Griffiss Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn & Suites New Hartford - Utica?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites New Hartford - Utica on Nov 25, 2025 start from $79.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn & Suites New Hartford - Utica have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites New Hartford - Utica.

Does Quality Inn & Suites New Hartford - Utica offer free breakfast?

Quality Inn & Suites New Hartford - Utica offers free continental breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Inn & Suites New Hartford - Utica?

No, there is no casino at this hotel, but Vernon Downs Casino (19-min drive) is nearby.

What time is check-in at Quality Inn & Suites New Hartford - Utica?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Quality Inn & Suites New Hartford - Utica?

This hotel offers free self parking.

Does Quality Inn & Suites New Hartford - Utica have a pool?

Quality Inn & Suites New Hartford - Utica does not have a pool.

Does Quality Inn & Suites New Hartford - Utica have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites New Hartford - Utica to downtown New Hartford?

Quality Inn & Suites New Hartford - Utica is 0.8 mi away from New Hartford.

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 215 out of 672 reviews
Rating 8 - Good. 183 out of 672 reviews
Rating 6 - Okay. 123 out of 672 reviews
Rating 4 - Poor. 67 out of 672 reviews
Rating 2 - Terrible. 84 out of 672 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

JUDY, Russells Point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

JUDY, Russells Point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heck in was easy room was ready coffe is hot
Stayed 1 night in Sep 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
I felt so uncomfortable that I left after the first night, even when I had paid for a second night. I thought I might catch a disease in the room, and it felt unsafe for me as a woman.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nagi

Liked: Cleanliness, staff & service
NA
Stayed 2 nights in Aug 2025

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Lucy

Stayed 1 night in Aug 2025

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jason

Stayed 2 nights in Aug 2025

10/10 Excellent

Louis

Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2025

6/10 Okay

Cintia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Food options is the basic for most hotels nothing nee
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

DEBRA

Nice place

Our room was lovely and comfy…breakfast was delish and everyone was super friendly. Very enjoyable and clean and nice.
Stayed 1 night in Aug 2025

6/10 Okay

Kris

Traveled with partner
Liked: Cleanliness, staff & service
More emphasis needs to be made on the fact this is a walk up and there are no elevators. Room was clean, TV in bedroom was broken as the cord was out.
Stayed 1 night in Jul 2025

8/10 Good

Scott, Burton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big clean room, not much of a breakfast
Stayed 1 night in Aug 2025

2/10 Terrible

ryan

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel overall

The hotel was clean as was the room. Breakfast was a standard buffet, hot and tasty. My one complaint was noise, our room was next to the ice machine which was constantly making a loud noise, i didnt sleep well and at 6am im guessing it was staff collected lots of ice presumably for breakfast. Left in the morning feeling very tired. Another room would have made our stay a good one.
Stayed 1 night in Aug 2025

6/10 Okay

karen emmalee, Crystal lake

Traveled with partner
.
Stayed 3 nights in Jul 2025

2/10 Terrible

Janine

Disliked: Cleanliness, staff & service, property conditions & facilities
This was my worst experience in a hotel. We found 2 bugs in the bed, next door room someone was talking on the phone and had the tv on all night long and the bathroom sink was dirty. When I approached the manager he told me he will give me points for my next stay. Do you think I'm crazy to stay at the hotel again?
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2025

10/10 Excellent

Richhi

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are the best
Stayed 2 nights in Aug 2025

8/10 Good

Giovanna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, room comfort
Adequate room. Nothing special. Breakfast was pretty standard.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karina

Traveled with group
Liked: Amenities, property conditions & facilities
Lovely place to stay. Room was clean and spacious. Front desk staff was kind and helpful.
Stayed 2 nights in Aug 2025