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Hotel Zulum

3.0 star property
3-star beachfront hotel near Tulum Beach

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Photo gallery for Hotel Zulum

View from property
Property amenity
Room, 1 King Bed, Beachfront | Free WiFi, bed sheets
Breakfast meal
Beach bar
Reviews
6.8

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
Carretera Tulum - Boca Paila Km 6.5, Tulum, QROO, 77760
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture8 min walk
  • Popular LocationPlaya Paraiso16 min drive
  • AirportTulum, Quintana Roo (TUY)23 min drive

Room options

View all photos for Room, 1 King Bed, Beachfront

Room, 1 King Bed, Beachfront | Terrace/patio

Room, 1 King Bed, Beachfront

  • 388 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Garden View

Room, Garden View | Free WiFi, bed sheets

Room, Garden View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Terrace/patio

Standard Room, 1 King Bed

  • 24 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Beach View

Room, Beach View | Terrace/patio

Room, Beach View

  • 388 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | View from room

Room, 1 King Bed, Pool View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Room, 2 Double Beds, Garden View | Free WiFi, bed sheets

Room, 2 Double Beds, Garden View

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | View from room

Standard Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double beds room, jungle view

2 Double beds room, jungle view | Free WiFi, bed sheets

2 Double beds room, jungle view

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view
Coco Tulum Hotel
Spa
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very Good, (484)
The price is $91
per night
$113 total
includes taxes & fees
May 31 - Jun 1
Coco Tulum Hotel

About the neighborhood

Tulum

On the beach.Within a 10-minute walk of this Zona Hotelera hotel, you'll find Tulum Beach and Ven a la Luz Sculpture. SFER IK and Sian Ka'an Biosphere Reserve are also within 3 miles (5 km).

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 8 min walk
  • Tulum National Park - 4 min drive
  • Tulum Mayan Ruins - 14 min drive
  • Playa Paraiso - 16 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • Chambao - 1 min walk
  • Mia Restaurant & Beach Club - 4 min walk
  • Checkpoint Ciao - 7 min walk
  • Casa Jaguar - 9 min walk
  • Taboo Beach Club - 1 min walk

About this property

Hotel Zulum

3-star beachfront hotel near Tulum Beach
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hotel Zulum, pamper yourself with a treatment at the full-service spa and enjoy amenities like an outdoor pool.

There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 35 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas
Hotel Zulum offers 35 accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 750 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children 8 and younger are not allowed at this property. All guests older than 8 are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 875 per person (one-way)
  • Pet fee: MXN 750 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Children 8 years old and younger aren't allowed at this property.

Property is also known as

Hotel Zulum
Hotel Zulum tulum
Zulum
Zulum Hotel
Zulum tulum
Hotel Zulum Hotel
Hotel Zulum Tulum
Hotel Zulum Hotel Tulum

Frequently asked questions

How close is Hotel Zulum to the airport?

Hotel Zulum is 28.4 mi (57-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Hotel Zulum have an airport shuttle?

Hotel Zulum offers an airport shuttle 24 hours a day, on request, for a charge of MXN 875 per person, one-way.

How close is Hotel Zulum to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Zulum offer free breakfast?

Hotel Zulum does not offer free breakfast.

Is there a casino at Hotel Zulum?

No, there is no casino at this hotel.

What time is check-in at Hotel Zulum?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Hotel Zulum?

This hotel offers free self parking.

Does Hotel Zulum have a pool?

Hotel Zulum features an outdoor pool.

Does Hotel Zulum have a restaurant?

Hotel Zulum is home to Zulum, which features international cuisine.

Does Hotel Zulum have a spa?

This hotel has a spa, which features massages.

How close is Hotel Zulum to downtown Tulum?

Hotel Zulum is 3.8 mi away from Tulum.

Hotel Zulum Reviews

Reviews

6.8
Rating 10 - Excellent. 99 out of 379 reviews" "
Rating 8 - Good. 96 out of 379 reviews" "
Rating 6 - Okay. 70 out of 379 reviews" "
Rating 4 - Poor. 56 out of 379 reviews" "
Rating 2 - Terrible. 58 out of 379 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Amelia

Stayed 3 nights in Feb 2024

6/10 Okay

Maria

Traveled with family
Disliked: Amenities, property conditions & facilities
Esta descuidado Nesecita remodelación
Stayed 2 nights in Feb 2024

10/10 Excellent

Moises

Stayed 2 nights in Feb 2024

2/10 Terrible

Jesus, San Bruno

Traveled with partner
Disliked: Amenities, property conditions & facilities
The only good thing the location. The vents did not work, no regular hot water, staff not really friendly
Stayed 4 nights in Jan 2024

2/10 Terrible

Amber

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mosquitos in room, property run down, beach chairs falling apart, pool dirty and not cleaned, staff are great, food is also pretty good. Don’t be so cheap and spend more to stay at a place that is comfortable. There is no ac so you will be sweating all night with 1 fan in a hot room. Would never stay here again, you have been warned.
Stayed 4 nights in Jan 2024

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

2/10 Terrible

Jessie, Miami

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Water was cold the first two days. No hot shower Extremely poor lighting Bathroom set up very uncomfortable Power outage in different occasions that lasted more than 10 minutes.
Stayed 3 nights in Jan 2024

2/10 Terrible

Alina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are of very poor condition, no AC, smell of mold. Hot water faucet was broken and “continental breakfast was a joke”, it was a tiny banana and watermelon (or probably 3rd of it) sliced into tiny peaces. Ocean area was nice though
Stayed 1 night in Jan 2024

2/10 Terrible

Jarleen

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel does **NOT** have A/C. While visiting Tulum during hot weather, this stay was not it. The room i stayed in had a cealing fan & a floor fan and that does not help. The other room we had didn't have a cealing fan, and the power kept going out. We didnt last here. We checked in & checked back out the same day. The staff was great thou, they got us atleast one room before actual check in time. The hotel is diff. The rooms are cute its like a jungle, the beds that have an aesthetic are cute ! Just the no A/C is what makes this not a good place to start during hot wather.
Stayed 1 night in May 2023

2/10 Terrible

Melissa, Silver spring

Disliked: Property conditions & facilities
The heat with no A/C is unbearable, I highly do not recommend. Way too hot, we had to leave after the first night and booked a cheaper hotel a little further with A/C.
Stayed 2 nights in Apr 2023