6/10 Aceptable
Debra
Viaje familiar
4 sept. 2025
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We have never stayed at Home 2 Suites before, and it would not be our first choice in the future. Upon arrival it looked really nice. Jimmy was very helpful to us and our elderly Mom which we are extremely appreciative. Unfortunately there were too many other negatives within the hotel that soured our experience.
First off the setup for the handicap is not the best. The roll in shower looked great, but there is nothing preventing the water from going all over the bathroom which is very dangerous for an elderly/handicapped person. Second the bed was pretty high making it hard to get into bed.
Breakfast
One of the worst hotel breakfast areas we have seen. It was an unappetizing mess. Nothing was full and the countertops were dirty. The yogurt station just gross. There should be a small refrigerator for the eggs and dairy products. leaving the bus bins on the countertop for the guests to put their dishes is unsanitary and not a nice visual. Last they should alert the guests that breakfast will be ending instead of silently shutting the door.
Other things
First the workout room and pool should not be so close to the rooms. Second spend the money on better do not disturb signs because your current ones are so flimsy that they slide right off as soon as you use the door. Also there are no clocks in the rooms. Lastly please do away with the make tipping easy signs that are everywhere. Suggesting that your guests should tip all of your employees is tacky.
Debra
Se hospedó 2 noches en septiembre de 2025