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Tokyu Stay Shibuya

3.0 star property
3-star hotel near Shibuya Saunas

Choose dates to view prices

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Fridge, microwave, stovetop, cookware/dishes/utensils
Reception
Exterior
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Place, Shibuya Crossing
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(28 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (2 persons), Non Smoking

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 248 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 431 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 506 sq ft
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Standard Double Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Double Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room Non-smoking

  • Sleeps 3

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6

View all photos for Residential Family Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non-smoking

  • Sleeps 4

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About the neighborhood

Tokyo

Shibuya stay.Within a 15-minute walk of this Shibuya hotel, you'll find Shibuya Saunas and Shibuya Crossing. Mori Art Museum and Shinjuku Gyoen National Garden are also within 3 miles (5 km).

What's nearby

  • Love Hotel Hill - 5 min walk - 0.3 miles
  • Cerulean Tower - 6 min walk - 0.4 miles
  • Shibuya Crossing - 10 min walk - 0.6 miles
  • Shibuya Sky - 12 min walk - 0.7 miles
  • Yoyogi Park - 14 min walk - 0.8 miles

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • ‪神泉ホルモン 三百屋 - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪Pizzeria MERI PRINCIPESSA - ‬1 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk

About this property

Tokyu Stay Shibuya

3-star hotel near Shibuya Saunas
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front-desk safe, and an elevator. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

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  • Air conditioning
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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 0-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

How close is Tokyu Stay Shibuya to the airport?

Tokyu Stay Shibuya is 15.5 mi (45-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Tokyu Stay Shibuya have an airport shuttle?

Airport shuttle services are not available at Tokyu Stay Shibuya.

How close is Tokyu Stay Shibuya to the beach?

This hotel is 7.7 mi (28-min drive) from Odaiba Beach Park.

Does Tokyu Stay Shibuya offer free breakfast?

Free breakfast isn’t provided at Tokyu Stay Shibuya, but to-go breakfast is offered for a fee of JPY 1320 per person. It's available every day from 7 AM to 10:00 AM.

Is there a casino at Tokyu Stay Shibuya?

No, there is no casino at this hotel.

What time is check-in at Tokyu Stay Shibuya?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Tokyu Stay Shibuya?

Free parking is not available at this hotel.

Does Tokyu Stay Shibuya have a pool?

Tokyu Stay Shibuya does not have a pool.

Does Tokyu Stay Shibuya have a spa?

There are no spa services available at this hotel.

How close is Tokyu Stay Shibuya to downtown Tokyo?

Tokyu Stay Shibuya is 4.5 mi away from Tokyo.

Tokyu Stay Shibuya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

RAHI MASOOM

Stayed 2 nights in Dec 2025

10/10 Excellent

Vince

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely polite and helpful. Room was clean and quiet.
Stayed 7 nights in Dec 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed here for one night but fojnd it a very clean and pleasant hotel to stay in.
Stayed 1 night in Dec 2025

10/10 Excellent

Tin Duc

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Couldn’t ask for more
Stayed 5 nights in Dec 2025

10/10 Excellent

kenia

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 7 nights in Dec 2025

10/10 Excellent

Issam

Liked: Cleanliness, staff & service, amenities
Location , amazing staff & clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Great sized room for 3 full size luggage and 2 persons. Great staff, very helpful. They can assist with luggage forwarding if required. Easy to get to the subway, nearby to lots of Family Marts / 7/11 and restaurants. Had a wonderful stay. Would recommend to anyone else.
Stayed 7 nights in Nov 2025

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, amenities
Pretty good location and good sized rooms
Stayed 5 nights in Nov 2025

10/10 Excellent

Keone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Nov 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was nice! Around 10 mins walk to center of shibuya but neighborhood was nice.
Stayed 6 nights in Oct 2025

10/10 Excellent

Luisa maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location!
Stayed 6 nights in Nov 2025

10/10 Excellent

Joe

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, 24 hour market next door, Spotless. 100%recommend
Stayed 3 nights in Oct 2025

8/10 Good

Bryan

Good sized room by Japanese standards and the room had a combo washer / dryer as well which was super convenient! Quiet, clean and a helpful staff made this a very enjoyable experience. Hotel has no restaurant but sells a breakfast you can microwave in your room (yuck). However, there is a grocery store RIGHT ACROSS THE STREET that sells pastries, jam, prepared meals, and all sorts of fruits that is HUGELY convenient. Be advised that the location is a bit out of the way, so you are not in the heart of the bustle of Shibuya, but to us this is a blessing as we found the energy of the central area to be overwhelming and exhausting… only drawback to us was having to drag our luggage the half mile or so from where the airport bus dropped us at Shibuya station. LOTS of little restaurants around, bars too, so that won’t be an issue. Had our room had a view of something other than the building next door this might have gotten 5 stars given the price and overall quality.
Stayed 1 night in Nov 2025

10/10 Excellent

Lusine

Stayed 3 nights in Nov 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, friendly staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Grant

Stayed 6 nights in Nov 2025

10/10 Excellent

Scott

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wow! This hotel is spotlessly clean!! Our room had a washer/dryer combo which was super convenient. The room was small enough to be comfy yet well laid out so it didn’t seem cramped. Reception was really friendly with a nice lounge area. Free amenities were available in the lounge, and a 24hr convenience store right across the street. Close to many restaurants and stores. This hotel is one of the nicest I've ever stayed and definitely the cleanest.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jana

Stayed 7 nights in Nov 2025

6/10 Okay

Manpreet S

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location is convenient and 10 minutes away from SHIBUYA crossing. You are at a walkable distance from the lively area of shopping, eating and city that never sleeps. Only complain is that hotel don’t provide housekeeping services daily. They only provide towel change everyday but full house keeping after 5 days of stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Grecia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but the staff was the best. Will consider staying here again
Stayed 6 nights in Aug 2025

6/10 Okay

Deanna

Traveled with partner
Liked: Amenities
We really liked our room and the hotel. The only problem we had was that at around 6am someone near by was drumming a tune. For about an hours for two mornings. I even tried to put on my headphones but you could still hear it. A very repetitive drumming sound.
Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for family with 4 year old toddler! The room is big enough and has great amenities including washer/dryer and small kitchenette. The staff were extremely attentive, kind and hospitable! There is a play corner in the lobby that had toys, Japanese dress up clothes and coloring supplies that my daughter enjoyed very much. Highly recommend and would stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Joanna

Stayed 5 nights in Oct 2025

10/10 Excellent

TRAM

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room very modern and new. Love the Refa bathroom products!
Stayed 3 nights in Nov 2025

10/10 Excellent

MUN

Traveled with group
Liked: Cleanliness, amenities
Nice small hotel is located close to Shibya crossing, very conveient location. It doesn't have an option for breakfast, so it's inconvient. Thanks to this inconvenience, we found out about delicious egg sandwich and milk pudding at Family Mart or 7- Eleven. My room sink didn't work properly; the sink cover didn't stay up, so water could not get drained. Bathtub was also drained very slowly.
Stayed 3 nights in Oct 2025