8/10 Bueno
Tim D.
9 ene. 2025
No le gustó: Limpieza
Taos Ski Trip
The property is amazing! The night we arrived the condo was filthy. There was an open Dr. Pepper on the kitchen counter. Every bed was slept in and not made with clean sheets. Every towel was bundled up in the floor of each bathroom. We were less than impressed. I did get in contact with Vacasa, eventually a manager named Josh. He couldn’t get the condo cleaned the first night, and had nowhere in Taos Ski Valley to put us in. Luckily, we met the maintenance guy of the Snakedance, who was able to put us in one of their rooms, with the help of his manager Mitch. I told Josh (Vacasa manager) I wanted a refund for the night because WE WERE NOT STAYING THERE. He agreed, however, I haven’t seen a refund go into my account. I’ve tried calling him/them, and have gotten no response. Needless to say, I’m not too pleased with Vacasa (company managing the property). To the owners of this condo…it’s AMAZING! We absolutely loved the condo and our trip to Taos!
Tim D.
Se hospedó 3 noches en diciembre de 2024