4/10 Poor
Jennifer
Traveled with family and small children, Traveled with family
Jun 30, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a weekend family reunion. It was a sweltering Sacramento summer day, we arrived to a rude front desk lady who seemed like she had better things to do…. Looking back as I write this and think about how my husband and I arrived in separate cars…how I gave her my ID but His credit card, and their other clientele during my stay she probably thought I was a lady of the night…anyway back to the review. She was rude even if I was a lady of the night. I’m a customer. So then we go to the room, the rooms are numbered all out of order we get a little lost, its hot AF..so we get to the room and the ac blows hot air, maintenance guy comes but it doesn’t get cooler than 75 degrees all weekend. Brush our teeth, Sink wouldn’t drain maintenance comes takes apart the drain stopper and leaves it all torn apart but it does now drain. We start to get ready and realize the Outlet in the bathroom didn’t work. Maintenance comes again, says he can’t fix it. Outside we saw an entire rat family living in a bush, I found a cockroach in the bathroom and The Hallways smelled like weed. They do get 3”2 stars though for security. My nephew left my car door wide open for over 3 hours while we swam and no one stole anything. Oh and the pool was dirty. But it was 200 degrees outside so the pool was nice.
Jennifer
Stayed 2 nights in Jun 2025
