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"Unsafe parking lot, doors open to stairwell from street " More

By a verified traveler on Tue 24 May 2022

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Hotel Description

Motel near Golden 1 Center in Sacramento

Central Sacramento stay

Your stay at this Central Sacramento motel places you within 3 miles (5 km) of Golden 1 Center and California State University Sacramento. Sutter's Fort State Historic Park and Fort Sutter State Historical Park are also within half a mile (1 km).

Round-the-clock service

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Junior Single Room, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Single Room, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Roy Inn & Suites – Sacramento Midtown ratings based on 19 Verified Reviews

Review Summary
1.7 out of 5 1.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Roy Inn & Suites – Sacramento Midtown

Everyone (10) Couples (3) Family (5)
1 out of 5
Black mold roaches dirty nasty walls floor ceiling falling... it should be converted to a homeless shelter

Posted by on Aug 22, 2022

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Comment from Hotel Management

Sep 4, 2022 by MANAGEMENT

thank you for your response we will address your concerns

3 out of 5
Unsafe parking lot, doors open to stairwell from street

Posted by on May 24, 2022

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Comment from Hotel Management

Jul 17, 2022 by MANAGEMENT

Thank you for your feedback. We will be addressing your concerns

4 out of 5
Hotel required a deposit before check in.

Posted by on Nov 30, 2021

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Comment from Hotel Management

Dec 17, 2021 by front desk

sorry we did not meet your expectations but we will work to address your concerns promptly

1 out of 5
DO NOT STAY HERE. THE PICTURES POSTED ARE NOT WHAT IT LOOKS LIKE. IT'S DIRTY AND UNSANITARY. CHECK YELP FOR MORE ACCURATE REVIEWS!!

Posted by on Nov 14, 2021

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Comment from Hotel Management

Nov 26, 2021 by front desk

sorry we did not make your stay a better one but we will work to address your concerns promptly

1 out of 5
AVOID this place. Firstly we pull in and there is no parking. My wifes disabled with bad hips and we had to walk about 100 yards to the office. Then we waited literally for about 30 minutes while some old homless man argued with the hotel check in clerk. Ok, thats done, now i get up to the clerk, start my check in and they had to have the credit card i paid thru travelocity with so they could charge a deposit of 55 bucks. I told the guy i regularly pay my deposit on my hotel rooms with cash as when paying via credit card those places that actually debit can take weeks to refund, he said they dont take any cash.I had to walk all the way back to my vehicle, get the card and pay my deposit with that. Then we get to our room, #114. It was a real trash heap. Exposed patched unpainted holes in the wall, urin around the toilet on the floor ect and the tv nor the heater worked. Had to walk all the way back to the office and complain because there wasnt a phone in the room, and when i called from my cell, they let it ring, pick it up and then hang up. The guy came down and tries to fix the tv then moved us to the room next door. So the rest of the night was ok except foe the folks in the parking lot drinking and bumping their music.after finally falling asleep, the next morning i go outside to have a smoke, and a little 5ftish indian security guy comes up and jumps my butt for being outside. Terrible terrible hotel, AVOID

Posted by , from mcarthur on Nov 9, 2021

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Comment from Hotel Management

Nov 26, 2021 by front desk

sorry we did not make your stay a better one but we will work to address your concerns promptly

1 out of 5
Very very very nasty need to be shut down lotta crackhead dog peeing and drug dealers around there it’s a lot of negative activity the floors are very very dirty the motel is very very dirty the floorboards are coming up off the floor there’s no screens on the windows the pain is old the maintenance man is raggedy in the whole thing needs to be tore down the hall motel if we tore down and put back up new staff no buns homeless people allowed

Posted by on Aug 6, 2021

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1 out of 5
This property is ready to be torn down. Cracks in the walls filthy floors, carpet in hallway disgusting. Sticky floors in lobby. However the staff was very friendly and helpful. You have great people here but property is just awful.

Posted by on May 16, 2021

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Comment from Hotel Management

Jun 4, 2021 by roy inn and suites

thank you for the review we are sorry we could not make your stay more enjoyable but we will work to address your concerns promptly

2 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Sabi

Dear guest, thanks for staying with us. We appreciate your feedback!

2 out of 5
Only good thing it was close to my appointment. Bad was condition of room . It was run down, not very clean, no hangers, toilet was not working right, floor was dirty in spots, furniture was torn , dresser was chipped , one bedside lamp didn't work. Was very disappointed.

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 16, 2020 by Adarsh

Thank you for your feedback. We will be addressing your concerns

1 out of 5

Posted by on Nov 6, 2019

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Comment from Hotel Management

Feb 5, 2020 by Sabi

Dear guest, thanks for staying with us. We appreciate your feedback!

About the Roy Inn & Suites – Sacramento Midtown

Location 1319 30th St, Sacramento, CA 95816

Property Features

Roy Inn & Suites – Sacramento Midtown offers its guests coffee/tea in a common area. Public spaces have free WiFi and wired Internet. Self parking is free. This Sacramento motel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • No smoking on site

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Sacramento Valley Station (6.9 km / 4.3 mi)
  • Metro station: 29th Street Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Roy Inn & Suites – Sacramento Midtown offers 77 accommodations with air conditioning. This Sacramento motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Housekeeping (daily)
  • Telephone
  • Desk
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and staff at the property wear personal protective equipment. Individually-wrapped food options are available for breakfast.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 55.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Lion Inn Sacramento Midtown
  • Red Lion Inn Midtown
  • Red Lion Sacramento Midtown
  • Roy Inn Sacramento Midtown
  • Roy Inn Midtown
  • Roy Sacramento Midtown
  • Roy Midtown
  • Motel Roy Inn & Suites – Sacramento Midtown Sacramento
  • Sacramento Roy Inn & Suites – Sacramento Midtown Motel
  • Motel Roy Inn & Suites – Sacramento Midtown
  • Roy Inn & Suites – Sacramento Midtown Sacramento
  • Econo Lodge Sacramento
  • Red Lion Inn Suites Sacramento Midtown
  • Roy Inn & Suites – Sacramento Midtown Motel
  • Roy Inn & Suites – Sacramento Midtown Sacramento
  • Roy Inn & Suites – Sacramento Midtown Motel Sacramento

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.