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DoubleTree by Hilton Rochester

4.0 star property
4-star hotel near Marketplace Mall

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Rochester

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Terrace/patio
Lounge
Breakfast served, American cuisine
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1111 Jefferson Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪16 min walk‬
  • Place, Tim Hortons Iceplex
    ‪1 min drive‬
  • Place, Marketplace Mall
    ‪3 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard, One King and One Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard, One King and One Sofa Bed

8.0 out of 10
Very good
(54 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Accessible

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Accessible, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible, Roll In Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Junior Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (with Shower)

Room, 1 King Bed with Sofa bed (with Shower) | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed with Sofa bed (with Shower)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Shower)

  • Sleeps 4
  • 2 Queen Beds

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 2 Double Beds-Non-Smoking

  • Sleeps 4

1 King Bed With Sofabed-Tub-Nonsmoking

  • Sleeps 4

One-Bedroom Junior King Suite

  • Sleeps 6

1 King Bed With Sofabed-Shower

  • Sleeps 5

Room With 2 Queen Beds And Roll-in Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4

2 Queen Beds-Tub

  • Sleeps 4

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Bar (on property)

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Rochester
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, 1,001 reviews
$97 nightly
The price is $110
Mar 29 - Mar 30
Total with taxes and fees
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

About the neighborhood

Rochester

Near the airport.Within 2 miles (3 km) of this Rochester hotel, you'll find Marketplace Mall and Tim Hortons Iceplex. University of Rochester and Rochester Institute of Technology are also within 6 miles (10 km).

What's nearby

  • Monroe Community College - 16 min walk - 0.9 miles
  • Tim Hortons Iceplex - 1 min drive - 1.1 miles
  • Marketplace Mall - 3 min drive - 1.8 miles
  • Veterans Memorial Park - 3 min drive - 2.3 miles
  • Fair and Expo Center - 5 min drive - 2.3 miles

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Shake Shack - ‬13 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Bill Gray's Regional Iceplex - ‬4 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬16 min walk

About this property

DoubleTree by Hilton Rochester

4-star hotel near Marketplace Mall
DoubleTree by Hilton Rochester offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 12480 square feet (1159 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly DoubleTree by Hilton Rochester. An area shuttle within 3 miles and a shopping center shuttle are free. Self parking is free.

  • 1 building
  • 248 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 12480 sq ft of conference space
  • 1159 sq m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Rochester offers 248 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Bar (on property)
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, 1,001 reviews
$97 nightly
The price is $110
Mar 29 - Mar 30
Total with taxes and fees
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15.50 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.50 for adults and USD 8.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

How close is DoubleTree by Hilton Rochester to the airport?

DoubleTree by Hilton Rochester is 5.6 mi (9-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Rochester?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Rochester on Apr 5, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Rochester have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Rochester.

How close is DoubleTree by Hilton Rochester to the beach?

This hotel is 13.2 mi (22-min drive) from Ontario Beach Park.

Does DoubleTree by Hilton Rochester offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Rochester, but buffet breakfast is offered for a fee of USD 15.50 for adults and USD 8.95 for children.

Is there a casino at DoubleTree by Hilton Rochester?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Rochester?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton Rochester?

This hotel offers free self parking.

Does DoubleTree by Hilton Rochester have a pool?

DoubleTree by Hilton Rochester features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does DoubleTree by Hilton Rochester have a restaurant?

DoubleTree by Hilton Rochester is home to Bistro 252, which features American cuisine.

Does DoubleTree by Hilton Rochester have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Rochester to downtown Rochester?

DoubleTree by Hilton Rochester is 4.8 mi away from Rochester.

DoubleTree by Hilton Rochester Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 208 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 100 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Hannah

Stayed 1 night in Dec 2025

4/10 Poor

Havagaye

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room
Stayed 2 nights in Dec 2025

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service
VERY musty. Needed help even connecting to tv! WILL NEVER STAY THERE AS GAIN
Stayed 1 night in Dec 2025

8/10 Good

Edward, Lewisberry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Half of the rooms have direct access to a beautiful six-story atrium garden. Renovations of guest rooms and are underway- definite improvements
Stayed 2 nights in Dec 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service
Staff was great we checked in early, no problem. Few small issues, 1 - heat did not work properly, 2 - only 1 washcloth was in the room on arrival, 3 - resturants were not open like "normal" Even with those issues i would likely stay here again.
Stayed 1 night in Dec 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, amenities, property conditions & facilities
They lied on the phone that the construction was finished you book the room and after checking in front desk assigned a room that was just checked out and all dirty. Late checking in and we are now moving rooms. This hotel is not to the mark for its name. 100% would not recommend this.
Stayed 1 night in Dec 2025

6/10 Okay

Fred

Stayed 1 night in Dec 2025

8/10 Good

Angela C

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed. Very clean. Friendly staff. Need more electrical outlets and we missed getting the trademark chocolate chip cookies
Stayed 1 night in Dec 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of our room
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

juan

Stayed 1 night in Nov 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the exception of the noise from the neighboring room. The door separating the two rooms was presumably installed when there was carpet, which resulted in a good gap at the bottom of the door, and with no carpet to muffle the sound, we didn’t have the most quiet of trips. Overall it was a pleasant stay, though.
Stayed 4 nights in Nov 2025

10/10 Excellent

Santos

Stayed 1 night in Nov 2025

8/10 Good

Laura

Stayed 1 night in Nov 2025

2/10 Terrible

Zuleima

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am extremely disappointed with my recent stay at the DoubleTree in Rochester. The level of cleanliness and attention to detail was far below what I expect from this brand. When we arrived, we found two pieces of dental floss stuck to the shower wall, a dirty towel thrown on the side of the bathroom vanity, and someone’s dirty underwear left behind. There were also not enough towels provided for our stay. It was clear the room had not been cleaned properly before we checked in. The issues didn’t stop there. The elevators were dirty, with wrappers on the floor that remained there for both days of our stay, showing that common areas weren’t being maintained either. At breakfast, the fruit had visible mold, which is completely unacceptable and raises serious health concerns. Overall, this experience was extremely disappointing and far below standard. I hope management takes these concerns seriously and addresses the lack of cleanliness and quality control immediately.
Stayed 2 nights in Nov 2025

10/10 Excellent

John L

Stayed 1 night in Nov 2025

2/10 Terrible

Lorraine

Liked: Cleanliness
Disliked: Property conditions & facilities
There were holes in the concrete in the parking lot. I fell and busted my lip and more. My toilet did not flush properly and half of the light switches in my room didn't work. When we arrived our fridge was hot,
Stayed 1 night in Nov 2025

8/10 Good

Kerry

Stayed 2 nights in Oct 2025

4/10 Poor

Mary

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty hotel, nothing worked, no housekeeping, but friendly staff prevented me from giving worst rating.
Stayed 3 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

6/10 Okay

Aimee

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Just okay

Very spacious lobby with a lot of greenery. Trees and plants all over the place. There's a small bar and restaurant. The pool is in a strange shape and looks very small. We did not use any of these amenities. One of the elevators was out of order. The room was very clean. The bed was very comfortable. Only thing I was hoping for was free coffee in lobby in the morning. Our room also did not have hair dryer. The morning maid said I had to ask the front desk. I did not bother. Overall, a nice stay.
Stayed 2 nights in Oct 2025

4/10 Poor

James

We were a matter of feet away from where there was construction was going on in the hotel. The noise was ridiculous. Others were moved and though we were there right after 4 pm for check in we were not able to.
Stayed 2 nights in Oct 2025

6/10 Okay

Fernando

Liked: Staff & service
Stayed 3 nights in Oct 2025