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DoubleTree by Hilton Rochester

4.0 star property
4-star hotel near Marketplace Mall

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Rochester

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Breakfast served, American cuisine
Reception
Lounge
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1111 Jefferson Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪19 min walk‬
  • Place, Tim Hortons Iceplex
    ‪2 min drive‬
  • Place, Marketplace Mall
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard, One King and One Sofa Bed

Standard, One King and One Sofa Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard, One King and One Sofa Bed

8.2 out of 10
Very good
(56 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Accessible

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One King Bed, Accessible, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible, Roll In Shower

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Junior Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (with Shower)

Room, 1 King Bed with Sofa bed (with Shower) | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed with Sofa bed (with Shower)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Shower)

7.4 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2
  • Free WiFi

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2
  • Free WiFi

Guest Room With 2 Double Beds-Non-Smoking

  • Sleeps 4
  • Free WiFi

1 King Bed With Sofabed-Tub-Nonsmoking

  • Sleeps 4
  • Free WiFi

One-Bedroom Junior King Suite

  • Sleeps 6
  • Free WiFi

1 King Bed With Sofabed-Shower

  • Sleeps 5
  • Free WiFi

Room With 2 Queen Beds And Roll-in Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Queen Beds-Tub

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Rochester

Near the airport.Within 2 miles (3 km) of this Rochester hotel, you'll find Marketplace Mall and Tim Hortons Iceplex. University of Rochester and Rochester Institute of Technology are also within 6 miles (10 km).

What's nearby

  • Monroe Community College - 19 min walk - 1.1 miles
  • Tim Hortons Iceplex - 2 min drive - 1.1 miles
  • Marketplace Mall - 4 min drive - 1.8 miles
  • Fair and Expo Center - 8 min drive - 1.8 miles
  • University of Rochester - 11 min drive - 5.4 miles

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Bill Gray's Regional Iceplex - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬16 min walk
  • ‪Shake Shack - ‬13 min walk

About this property

DoubleTree by Hilton Rochester

4-star hotel near Marketplace Mall
DoubleTree by Hilton Rochester offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 12480 square feet (1159 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly DoubleTree by Hilton Rochester. An area shuttle within 3 miles and a shopping center shuttle are free. Self parking is free.

  • 1 building
  • 248 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 12480 sq ft of conference space
  • 1159 sq m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Rochester offers 248 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Bar (on property)
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
Rochester
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, 1,016 reviews
$118 nightly
The price is $135
Jun 1 - Jun 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15.50 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.50 for adults and USD 8.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Rochester

DoubleTree Hilton Rochester

DoubleTree Rochester

Hilton DoubleTree Rochester

Hilton Rochester

Rochester DoubleTree

Rochester DoubleTree Hilton

Rochester Hilton

Strathallan Hotel Rochester

DoubleTree Hilton Rochester Hotel

DoubleTree by Hilton Rochester Hotel

DoubleTree by Hilton Rochester Rochester

DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

How close is DoubleTree by Hilton Rochester to the airport?

DoubleTree by Hilton Rochester is 5.6 mi (9-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Rochester?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Rochester on May 18, 2026 start from $139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Rochester have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Rochester.

How close is DoubleTree by Hilton Rochester to the beach?

This hotel is 13.2 mi (22-min drive) from Ontario Beach Park.

Does DoubleTree by Hilton Rochester offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Rochester, but buffet breakfast is offered for a fee of USD 15.50 for adults and USD 8.95 for children.

Is there a casino at DoubleTree by Hilton Rochester?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Rochester?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton Rochester?

This hotel offers free self parking.

Does DoubleTree by Hilton Rochester have a pool?

DoubleTree by Hilton Rochester features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does DoubleTree by Hilton Rochester have a restaurant?

DoubleTree by Hilton Rochester is home to Bistro 252, which features American cuisine.

Does DoubleTree by Hilton Rochester have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Rochester to downtown Rochester?

DoubleTree by Hilton Rochester is 4.8 mi away from Rochester.

DoubleTree by Hilton Rochester Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 451 out of 1018 reviews
Rating 8 - Good. 205 out of 1018 reviews
Rating 6 - Okay. 148 out of 1018 reviews
Rating 4 - Poor. 104 out of 1018 reviews
Rating 2 - Terrible. 110 out of 1018 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2026

4/10 Poor

Jennifer

Stayed 1 night in Mar 2026

10/10 Excellent

Darrayl, Alameda

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facility, great staff, clean and comfortable room
Stayed 3 nights in Jan 2026

2/10 Terrible

Salman

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The hotel hosted families in town for a children’s hockey tournament- leading to the children pulling fire alarms overnight and all floors turning into playpens for hockey. I’m sure they made a lot of money over hosting these families, but it would’ve been better to warn the rest of us. Never coming back
Stayed 2 nights in Jan 2026

4/10 Poor

Kristen

Stayed 1 night in Jan 2026

2/10 Terrible

Tyesha

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When arriving in the room I noticed the bathroom hadn't been emptied. There were floss sticks and a few tissues inside. The light switch was broken so we weren't able to use the full lighting in the bathroom. We were able to swim in the pool for about 30 minutes before it was shut down due to an electrical wire hanging over the pool. It also appeared to have been a youth hockey event this weekend and there were at least 50 children under the age of 12 running through the halls and screaming. It literally took 8 minutes just for us to get from the 3rd floor to the 1st floor due to the children playing on the elevators. Since it was my husband's birthday we planned on dining in at the Bistro restaurant on the 1st floor, that too was closed. Oh and don't let me forget how the alarm system went off 3 times due to a system malfunction with the sprinkler system. Overall a horrible stay this past weekend for me and my family.
Stayed 1 night in Jan 2026

10/10 Excellent

Karyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a great experience. Crystal at the front desk was absolutely incredible!!! I called the week before our visit and she assisted me. When we arrived she was working both Friday and Saturday and couldn’t be more of a help. Her excellent customer service should be rewarded!! I’m a customer service supervisor, for over 18 years at a national auto insurance company and if I could have 10 of her on my team I would love it!! Her dedication to customer satisfaction is what sets her apart. I can tell she really enjoys and cares about her work and I just want to thank her for going above and beyond! Her positive energy and attitude needs to be commended. Thank you again for a wonderful weekend, Crystal!!!
Stayed 2 nights in Jan 2026

6/10 Okay

Sushil

I stayed there for 2 weeks. My experience there was not so good not so bad. The housekeeping staff didn’t come to clean my room for straight two days( probably 9th and 10th day), which was frustrating. My room had problem with the ac and It took 2 days to fix them. The coffee brewing machine was too dirty.
Stayed 13 nights in Jan 2026

10/10 Excellent

Kristi

Stayed 1 night in Jan 2026

6/10 Okay

Marsha

I didn't like how they told me the pool will be open on my booking date a few days before then i called the day of and they confirmed the pool will be open then to get there and they doing maintenance on it i felt catfish smh other than that the place nice my floor did a leaking ceiling on the second floor probably because of maintenance
Stayed 1 night in Jan 2026

6/10 Okay

JD

We had to cancel as the hotel reached out concerning some building power issues. Thankful for the communication.
Stayed 3 nights in Dec 2025

10/10 Excellent

Walter, Waldorf

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet
Stayed 3 nights in Jan 2026

10/10 Excellent

JD

Traveled with family
Liked: Cleanliness, property conditions & facilities
Even when they are remodeling some rooms the small details are there, super friendly staff. I stay here a bunch and occasionally try another place but seem to always return to Doubletree.
Stayed 2 nights in Jan 2026

8/10 Good

Astrid, Hampden

Liked: Cleanliness, staff & service, amenities
The room was spacious and the bed was very comfortable. The TV was nice and you could access your own Netflix or YouTube account. Unfortunately, there were some problems such as very outdated plumbing that made for slow drainage of the sink and having to flush the toilet many times. Also, a group of hockey players that were gradeschool age were in the hotel and they made a terrible noise through very late at night. The staff was pleasant and friendly. Breakfast was good when buffet was available, but not great when buffet was not available. Dinner options were not comprehensive enough for somebody who might have allergies or special diets.
Stayed 6 nights in Jan 2026

6/10 Okay

Nickole

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was great, except I woke up around 6 to get ready for work and there was no hot water. Ran the water to see if it would eventually turn hot and it did not. I went to the desk to let staff know and no one was at the desk at the time and I had to leave so I wasn’t late for work.
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Busy check in bc there was some type of sports tournament, but I watched staff have to deal w a difficult person checking in, and they were still very professional and prompt. They kept the line moving. Pool area was nice. Room clean. Would stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

JD

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Doubletree Rochester is always good.
Stayed 1 night in Jan 2026

10/10 Excellent

Shawn

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

8/10 Good

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities
Room needed some attention- door didn’t close properly, had to lift up and pull hard to get it ti ckse; same with closet doors. Phone in room didn’t work, hair dryer was terrible - did get a new one from front desk. Heating inconsistent. Bathroom didn’t seem to have been cleaned thoroughly- hair on shower floor, soap scum on shower door. Staff was very nice and bed very comfortable.
Stayed 2 nights in Jan 2026

6/10 Okay

Marvin E

Traveled with partner
Disliked: Amenities
The building was dark, especially the first floor. No coffee mess, No microwave in room. Clean towels not delivered two of four days. No guest book telling where facilities or amenities are. Restaurant closed two of four days.
Stayed 4 nights in Jan 2026

4/10 Poor

David

Liked: Staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Marianne

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, welcoming staff, beautiful first fyarea.
Stayed 1 night in Jan 2026

2/10 Terrible

Jennifer

Stayed 2 nights in Jan 2026