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Best Western Plus Richmond Airport Hotel

2.5 star property
Sandston guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Seasonal outdoor pool
Coffee service
Free daily full breakfast
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Gym

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Broad Street
    ‪8 min drive‬
  • Place, Greater Richmond Convention Center
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(64 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(81 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(10 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Sandston

Close to airport.Stay at this Sandston hotel and you'll be within 2 miles (3 km) of White Oak Village and 6 miles (10 km) of Dabbs House Museum & Henrico County Tourist Information Center. Dorey Park and Broad Street are also within 6 miles (10 km).

What's nearby

  • White Oak Village - 1 min drive - 0.9 miles
  • Dorey Park - 7 min drive - 4.6 miles
  • Broad Street - 8 min drive - 3.9 miles
  • Greater Richmond Convention Center - 10 min drive - 8.1 miles
  • Virginia Commonwealth University - 11 min drive - 8.5 miles

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Wawa - ‬2 min drive
  • ‪Sheetz - ‬2 min drive
  • ‪Wawa - ‬16 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Kroger Fuel Center - ‬14 min walk

About this property

Best Western Plus Richmond Airport Hotel

Sandston guestrooms with free WiFi
Best Western Plus Richmond Airport Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. The business-friendly Best Western Plus Richmond Airport Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Sandston hotel.

  • 1 building
  • 119 guestrooms or units
  • 4 levels
  • 441 sq ft of conference space
  • 41 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby
Quality Inn Richmond Airport
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 1,022 reviews
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Nov 4 - Nov 5
Total with taxes and fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 29 and close September 30.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Frequently asked questions

How close is Best Western Plus Richmond Airport Hotel to the airport?

Best Western Plus Richmond Airport Hotel is 1.4 mi (4-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Richmond Airport Hotel?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Richmond Airport Hotel on Oct 29, 2025 start from $89.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Richmond Airport Hotel have an airport shuttle?

Best Western Plus Richmond Airport Hotel offers a free airport shuttle, available from 4:00 AM to midnight on request.

Does Best Western Plus Richmond Airport Hotel offer free breakfast?

Best Western Plus Richmond Airport Hotel offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 6:30 AM and 10:00 AM.

Is there a casino at Best Western Plus Richmond Airport Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Richmond Airport Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Best Western Plus Richmond Airport Hotel?

This hotel offers free self parking. Extended parking is available for USD 5 per day.

Does Best Western Plus Richmond Airport Hotel have a pool?

Best Western Plus Richmond Airport Hotel features a seasonal outdoor pool.

Does Best Western Plus Richmond Airport Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Richmond Airport Hotel to downtown Sandston?

Best Western Plus Richmond Airport Hotel is 4.5 mi away from Sandston.

Reviews

Best Western Plus Richmond Airport Hotel Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 512 out of 1396 reviews
Rating 8 - Good. 356 out of 1396 reviews
Rating 6 - Okay. 215 out of 1396 reviews
Rating 4 - Poor. 157 out of 1396 reviews
Rating 2 - Terrible. 156 out of 1396 reviews

Reviews

8/10 Good

JAMES, Wenatchee

Liked: Staff & service
They are working on updating but it is for sure a work in progress. The rooms are fine but need some deep cleaning, painting and upgraded accessories. I do recall in the past when staying that many flight crews stayed here but it feels as though it’s lost its luster and needs some TLC.
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Liked: Staff & service
All in all it was a good stay if you're looking for a cheap clean room that's the place
Stayed 1 night in Jul 2025

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
When we arrived after 8pm we were told there was only a one bedroom with a double bed. The tv did not work and maintenance could not fix it. There was clutter in the hallways, holes in the ceilings water spots mold. The doors stayed open all night long there were no safety precautions. The only good thing was breakfast. The area was clean and the attendant was extremely attentive. Unfortunately, I will never book here again. The owners should be ashamed.
Stayed 2 nights in Jul 2025

6/10 Okay

Trevin

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Helpful staff but breakfast had flies and property wasn’t clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, amenities, property conditions & facilities
No one should stay here. Mold on the walls, smells terrible, and it’s a dirty facility.
Stayed 1 night in Jul 2025

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
They gave our room because we arrived after 8pm; the email from expedia said only to call if we would arrive after midnight. From what I saw, the lobby was filthy and furniture was torn. Finding another hotel was a nightmare, and ultimately we had to fork out an additional $700. Strongly discourage this hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Christina

Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Tiffany

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold on ceiling Wall paper peeling Doors cracked and damaged Everyone has access to hotel ( no key needed) Front desk clerk not always available Low water pressure Out dated furniture Old mildew spell Staff has no uniforms on
Stayed 2 nights in Jul 2025

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Sheryl

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service, unclean and unprofessional.

Likely my worst experience at a hotel. I would give zero stars if an option. Room that I reserved with two beds was not available; they offered two single separate rooms. I asked for a room with a single king bed as an alternative to my original reservation, and was informed there were none available. I was traveling with my elderly mother so not ideal. I was told that reservations aren’t guaranteed after 6pm; when I shared that I had messaged stating a late check-in when I made the reservation, he said that messages aren’t checked and I should have called. When I got to my room, the walls were covered with mold. Upon returning to the lobby and stating I would not stay in a mold-infested room, I was offered a room at a different hotel. Since my mother was already tucked in her own room, again not a reasonable alternative. It was only then that I was given a king room in spite of being informed at check-in that there were none. The bed was uncomfortable, the sheets scratchy and the halls smelled of weed.
Stayed 1 night in Jul 2025

4/10 Poor

Abhijeeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronnie

Business traveler
Liked: Cleanliness, amenities
Cleal8ness andvthe speed at which my television was repaired.
Stayed 1 night in Jul 2025

8/10 Good

Algin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Karen

Hallways were warm. Woman on personal phone call behind the desk who told us there was no one to check us out. Don't think we'll stay there again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Victoria

Stayed 1 night in Jul 2025

10/10 Excellent

Shaniya

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the parking for extended time and the airport shuttle
Stayed 1 night in Jul 2025

8/10 Good

Gaurav

Stayed 1 night in Jul 2025

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff reception and attention
Stayed 1 night in Jul 2025

2/10 Terrible

MASOOD

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely Poor Service and Maintenance. Cleaning staff did not care. However, people at front desk were cooperative.
Stayed 3 nights in Jul 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service
Our reservation was made two weeks in advance, but when we arrived at 9:00 pm, they had no room for us! We spent two hours driving around Richmond looking for another hotel. Receptionist was uncaring and disheveled. “Sorry, there’s nothing I can do about it.”
Stayed 1 night in Jul 2025

10/10 Excellent

Tammie

Stayed 1 night in Jul 2025

2/10 Terrible

JOSEPH

Disliked: Cleanliness
No shuttle available at 5 am to airport and no clear instructions to contact someone to drive. 1 guest called an Uber and I took my own car to drop my wife off for her flight.
Stayed 1 night in Jul 2025