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Sheraton Buganvilias Resort & Convention Center

4.5 star property
4.5-star luxury resort near Malecon, connected to a shopping center

Choose dates to view prices

Photo gallery for Sheraton Buganvilias Resort & Convention Center

2 outdoor pools, pool umbrellas, sun loungers
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Meeting facility
Hot tub, body treatments, aromatherapy, hot stone massages
Hot tub, body treatments, aromatherapy, hot stone massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

View in a map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Place, Playa Las Glorias
    ‪3 min walk‬
  • Place, Camarones Beach
    ‪10 min walk‬
  • Place, Hotel Zone Beach
    ‪12 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

Deluxe Ocean View Two Double Room

  • Sleeps 3

Garden View Ground Floor Deluxe King Room

  • Sleeps 2

Garden View Ground Floor Deluxe Two Double Room

  • Sleeps 3

Deluxe Ocean View King Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Garden View (Terrace)

Deluxe Room, 1 King Bed, Garden View (Terrace) | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View (Terrace)

8.0 out of 10
Very good
(20 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View (Terrace)

Deluxe Room, 2 Double Beds, Garden View (Terrace) | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Garden View (Terrace)

8.8 out of 10
Excellent
(6 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(30 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(22 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Terrace)

Deluxe Room, 1 King Bed, Ocean View (Terrace) | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View (Terrace)

8.4 out of 10
Very good
(42 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Terrace)

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Ocean View (Terrace)

9.2 out of 10
Wonderful
(17 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, Select Comfort beds, minibar, in-room safe

Signature Room, 1 King Bed

  • 430 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | Premium bedding, Select Comfort beds, minibar, in-room safe

Signature Room, 2 Double Beds

  • 430 sq ft
  • Bay view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View (Ground Floor)

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View (Ground Floor)

9.0 out of 10
Wonderful
(17 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View (Ground Floor)

Deluxe Room, 2 Double Beds, Garden View (Ground Floor) | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Garden View (Ground Floor)

8.8 out of 10
Excellent
(25 reviews)
  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

Garden View Deluxe King Room with Terrace

  • Sleeps 2

Garden View Deluxe Two Double Room with Terrace

  • Sleeps 3

Deluxe King Room with Terrace and Ocean View

  • Sleeps 2

Deluxe Two Double Room with Terrace and Ocean View

  • Sleeps 2

Deluxe Ocean View King Room High Floor

  • Sleeps 2

Deluxe Ocean View Two Double Room High Floor

  • Sleeps 2

Deluxe king Room with Bay View Signature Club Lounge level High floor

  • Sleeps 2

Deluxe Two Double Room with Bay View Signature Club Lounge level High floor

  • Sleeps 2

Signature Room, 2 Double Beds

  • Sleeps 2

Signature King Room

  • Sleeps 2

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About the neighborhood

Puerto Vallarta

On the beach.Your stay at this Hotel Zone resort places you within 3 miles (5 km) of Malecon and Cruise Ship Terminal. Galeria Flores and Playa Las Glorias are also within half a mile (1 km).
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • Playa Las Glorias - 3 min walk - 0.2 miles
  • Uno - 7 min walk - 0.4 miles
  • Camarones Beach - 10 min walk - 0.6 miles
  • Hotel Zone Beach - 12 min walk - 0.7 miles
  • Malecon - 2 min drive - 1.2 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪La Villita - ‬1 min walk
  • ‪Sheraton Lobby Bar - ‬1 min walk
  • ‪punta sal - ‬1 min walk
  • ‪Embarcadero Gastro-Bar - ‬1 min walk
  • ‪El Patron - ‬3 min walk

About this property

Sheraton Buganvilias Resort & Convention Center

4.5-star luxury resort near Malecon, connected to a shopping center
Some rates at Sheraton Buganvilias Resort & Convention Center are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Sheraton Buganvilias Resort & Convention Center you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

This 4.5-star Puerto Vallarta resort is smoke free.

  • 473 guestrooms or units
  • 13 levels
  • 6 buildings
  • 6 dining venues
  • 4 bars or lounges
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 1980
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11:00 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping mall
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 463 for adults and MXN 463 for children
  • Fee for in-room wireless internet: MXN 105 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 800 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Frequently asked questions

How close is Sheraton Buganvilias Resort & Convention Center to the airport?

Sheraton Buganvilias Resort & Convention Center is 5.5 mi (17-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Buganvilias Resort & Convention Center?

As of Dec 11, 2025, prices found for a 1-night stay for 2 adults at Sheraton Buganvilias Resort & Convention Center on Dec 19, 2025 start from $194.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Buganvilias Resort & Convention Center have an airport shuttle?

Airport shuttle services are not available at Sheraton Buganvilias Resort & Convention Center.

How close is Sheraton Buganvilias Resort & Convention Center to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Sheraton Buganvilias Resort & Convention Center offer free breakfast?

Free breakfast isn’t provided at Sheraton Buganvilias Resort & Convention Center, but buffet breakfast is offered for a fee of MXN 463 for adults and MXN 463 for children. It's available every day from 11 AM to 1:00 PM.

Is there a casino at Sheraton Buganvilias Resort & Convention Center?

No, there is no casino at this resort, but Vallarta Casino (4-min drive) and Winclub Casino Platinum (6-min drive) are nearby.

What time is check-in at Sheraton Buganvilias Resort & Convention Center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sheraton Buganvilias Resort & Convention Center?

This resort offers free self parking and valet parking.

Does Sheraton Buganvilias Resort & Convention Center have a pool?

Sheraton Buganvilias Resort & Convention Center features 2 outdoor pools and a children's pool.

Does Sheraton Buganvilias Resort & Convention Center have a restaurant?

There are 6 onsite restaurants, offering options like Mexican cuisine, ocean views, and al fresco dining.

Does Sheraton Buganvilias Resort & Convention Center have a spa?

This resort has a spa, which features body wraps, body scrubs, and Thai massages.

How close is Sheraton Buganvilias Resort & Convention Center to downtown Puerto Vallarta?

Sheraton Buganvilias Resort & Convention Center is 1.9 mi away from Puerto Vallarta.

Reviews

Sheraton Buganvilias Resort & Convention Center Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 548 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

Reviews

4/10 Poor

Renee

Traveled with partner
Very basic things are not being followed out to make a reservation a restaurant you have to stand in one leg, open the window and kick your cat and stand over your head to do so and even then he may not work out too many rules you’re on vacation
Stayed 5 nights in Oct 2025

10/10 Excellent

Daneda

Stayed 4 nights in Aug 2025

8/10 Good

Maria Ruth, Austin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The telephone in the room was not charged when I needed to call to have someone pick up the luggage. Also, I had to wiggle the door handle to get it to open. Otherwise the door will not catch whatever it is that makes it open and in the meantime you are standing in the heat. There’s no free WiFi. The beach view is obstructed by some cabanas but you can see it from the side where you exit to the beach. The grounds are covered with plants and palm trees it was beautiful.
Stayed 4 nights in Sep 2025

6/10 Okay

Agustin, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - Excellent location, close to downtown - Nice hotel, in good shape, attention to the detail - Modern room with a nice private terrace… Maybe missing a table and two chairs - Good ocean view - Excellent service, all very friendly - We enjoyed the Noche Mexicana, excellent mariachi music - Breakfast buffet is acceptable…I liked Sunday’s brunch seafood Cons: - We stayed at the third floor and it was very disappointing to hear loud music at night (two out of three nights). - Our flight was at 7 PM, therefore we should be around 5PM at the airport. Since the checkout time is at noon, I needed to pay $64 USD to stay until 4:30PM!!!!. It is important to mention that the hotel was half-empty...
Stayed 3 nights in Sep 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

Gopakumar

Stayed 5 nights in Aug 2025

6/10 Okay

Ilse

Stayed 2 nights in Aug 2025

6/10 Okay

Chayra

Stayed 4 nights in Jul 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay

Very nice ambiance and very confortable. Food is fine and easy to go round town. Little overprice but is ok. Very nice building, pools and bars within the hotel
Stayed 3 nights in Aug 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Keqiong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Sergio G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Aug 2025

10/10 Excellent

Silvia, Los Angeles

Stayed 4 nights in Jul 2025

10/10 Excellent

Stephanie, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all so wonderful! Highly recommend getting a drink at the Embarcadero bar!
Stayed 7 nights in Aug 2025

4/10 Poor

Raquel

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I was recommended the Gaviotas Restaurant per one of the employees as a 2 Michelin Star and the food was not even fresh. Same with the rest of the outlets, food was not good. There was a cockrach in the room. The magnifier mirror was broken.
Stayed 5 nights in Jul 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great food options and the beds are super comfortable. (They also have rolled up beds upon request)
Room view
Beach
Room view
Stayed 2 nights in Jul 2025

10/10 Excellent

HUAN

Stayed 5 nights in Aug 2025

10/10 Excellent

Luis Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Jul 2025

4/10 Poor

Cindy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Location was great, but everything else was disappointing. The hotel’s location was good, with plenty of things to do nearby. However, I didn’t get the room I booked. I reserved a two-bed room with a garden view but ended up with a one-bed room overlooking a roof. On top of that, we were pressured into attending a timeshare presentation. We sat through the entire thing, only to find out we wouldn’t be receiving the gift they promised. It was an awkward breakfast with the assigned representative, and we felt so rushed that we couldn’t even enjoy the meal. Save yourself the time! Don’t bother, because they lie and you won’t get what was promised. The staff wasn’t friendly either. Almost everyone we interacted with seemed annoyed, especially the front desk and the ladies at the lobby bar. Lastly, the pool was unbearably hot. I understand the weather was warm, but it genuinely felt like the heater was on. Overall: Great location, but between the room mix-up, pushy timeshare sales, unfriendly staff, and the overly warm pool, I wouldn’t recommend staying here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Super friendly staff. Allowed early check-in. Heated swimming pool was too hot.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kristina

Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

sandra

Stayed 2 nights in Jul 2025

10/10 Excellent

Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Hotel is beautiful. Close tot he airport
Stayed 5 nights in Jul 2025

6/10 Okay

Rosalyn

Liked: Cleanliness, property conditions & facilities
The property itself was great. The staff polite. However this property also runs as a timeshare. When I booked through Expedia I was not expecting to be approached to participate in a time share presentation. When we first arrived they took our luggage and sat us at a table. They said it was to go over the property map but it was to tell us about the time share. This took about 2 hours of our time we were hungry and tired. We ended up giving into attending the presentation which was to be 90 minutes and it was way longer because every time we said no, they brought in another person who he thought was to end the meeting, but I was always trying to sell us something even cheaper. This took up our whole morning. I did not appreciate this. Also, the hotel is beachfront, but that beach is not a good beach to go swimming in. It’s very rocky. There’s no sand to lay out in. Again the hotel was nice but did not appreciate the whole timeshare thing and the person we had to talk to Leslie got a little upset when we said we were not interested in purchasing anything. They did give us a free breakfast and we’re asked to leave a tip and a massage in a show.
Stayed 4 nights in Jul 2025