Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

4.5 star property
4.5-star beachfront property near Garza Blanca Beach

Choose dates to view prices

Photo gallery for Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Relax by the pool surrounded by palm trees and enjoy access to the adjacent beach.
Relax in our serene spa area, featuring individual massage beds and a soothing water feature.
Enjoy ocean views and mountain vistas from this outdoor dining area, surrounded by a pergola and comfortable seating.
Enjoy the serene sea views from this balcony, featuring a comfortable wicker chair.
Relax by the ocean with a clear view, surrounded by lounge chairs and palm trees.

Popular amenities

  • Bar
  • All inclusive

Explore the area

Map
Carretera Barra de Navidad Km 4.5, Puerto Vallarta, JAL, 48390
  • Garza Blanca Beach
    ‪3 min drive‬
  • Playa de los Muertos
    ‪4 min drive‬
  • Playa Gemelas
    ‪6 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪15 min drive‬

Room options

ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB

9.2 out of 10
Wonderful
(5 reviews)
  • 1561 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR

  • 2088 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

ENCLAVE OCEAN FRONT MASTER SUITE - KING BED

8.0 out of 10
Very good
(1 review)
  • 1087 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

ENCLAVE OCEAN VW ROOM 1 KING BED W/ JET TUB

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

ENCLAVE OCEAN VIEW - 2 QUEEN BEDS W/ JET TUB

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

7.4 out of 10
Good
(11 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

7.0 out of 10
Good
(11 reviews)
  • 538 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Bedrooms, Ocean View

  • 1625 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View

8.4 out of 10
Very good
(88 reviews)
  • 538 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(21 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Sea View (Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Sea View

8.2 out of 10
Very good
(68 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Vallarta

Beachside getaway.Within a 15-minute walk of this South Zone property, you'll find Bay of Banderas and Punta Negra Beach. Playa Palmares and Playa Estaca are also within 2 miles (3 km).

What's nearby

  • Punta Negra Beach - 12 min walk - 0.7 miles
  • Garza Blanca Beach - 3 min drive - 2.4 miles
  • Playa de los Muertos - 4 min drive - 2.7 miles
  • Playa Gemelas - 6 min drive - 4.3 miles
  • Malecon - 7 min drive - 3.8 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 35 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min drive
  • ‪BocaDos STK - ‬3 min drive
  • ‪Blaze Grill - ‬2 min drive
  • ‪Noi - ‬3 min drive
  • ‪Hiroshi - ‬3 min drive

About this property

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

4.5-star beachfront property near Garza Blanca Beach
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

There's an onsite business center. Event space at this property measures 16200 square feet (1505 square meters) and includes conference space. Spa services, a terrace, and a children's club are also featured at the luxury Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta. Free valet parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta property.

  • 444 guestrooms or units
  • 14 levels
  • 3 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 16200 sq ft of conference space
  • 1505 sq m of conference space
  • Built in 2015
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers 444 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Puerto Vallarta property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Eforea has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Baby toys
  • Babysitting (surcharge)
  • Beach toys
  • Children's books
  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Books
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Piano
  • Pilates classes
  • Sauna
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in shower
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in after noon
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in after noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Fiesta Americana Vallarta Adults All inclusive Hotel
Grand Fiesta Americana Adults All inclusive Hotel
Grand Fiesta Americana Vallarta Adults All inclusive
Grand Fiesta Americana Vallarta Adults All inclusive Resort
Grand Fiesta Americana Vallarta Adults Only All inclusive
Fiesta Americana Vallarta Adu
Grand Fiesta Americana Vallarta Adults Only All inclusive
Hilton Vallarta Riviera All Inclusive Resort Puerto Vallarta

Frequently asked questions

How close is Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta to the airport?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is 11.1 mi (35-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta on Aug 17, 2025 start from $311.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have an airport shuttle?

Airport shuttle services are not available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta.

How close is Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offer free breakfast?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta does not offer free breakfast.

Is there a casino at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

No, there is no casino at this property, but Vallarta Casino (12-min drive) and Winclub Casino Platinum (13-min drive) are nearby.

What time is check-in at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

This property offers free valet parking.

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have a pool?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta features 2 outdoor pools.

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have a restaurant?

There are 7 onsite restaurants, offering options like Asian cuisine and a beachfront location.

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have a spa?

Pamper yourself with a day at Eforea, where you can enjoy mani/pedis, Swedish massages, and body scrubs.

How close is Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta to downtown Puerto Vallarta?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is 6.1 mi away from Puerto Vallarta.

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 678 out of 1114 reviews
Rating 8 - Good. 239 out of 1114 reviews
Rating 6 - Okay. 113 out of 1114 reviews
Rating 4 - Poor. 40 out of 1114 reviews
Rating 2 - Terrible. 44 out of 1114 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryne, Owasso

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are comfortable, beautiful, and clean. Very friendly staff. Authentic Mexican food was wonderful
Stayed 4 nights in Jun 2025

10/10 Excellent

Kathryne, Owasso

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are comfortable and gorgeous. Entire staff was extremely nice. Authentic Mexican was wonderful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Carolyn

Stayed 5 nights in Jun 2025

10/10 Excellent

Marta

Traveled with family
Liked: Staff & service
Our stay at the Hilton Hotel in Puerto Vallarta was absolutely amazing! The hotel is beautiful, well-kept, and located right on a clean, swimmable beach with stunning ocean views. The atmosphere is peaceful yet vibrant, and everything on the property is conveniently close. There are several restaurants and a few pools throughout the hotel, giving plenty of options without ever needing to leave the property. All the entertainment took place outdoors and was truly fantastic—fun, lively, and perfect for enjoying the tropical evenings. A special thanks to Fernando Vidal, who went above and beyond to make our stay even more enjoyable. He was helpful, kind, and made us feel welcomed every step of the way. Highly recommend this hotel for anyone looking for a relaxing yet fun getaway in Puerto Vallarta!
Stayed 6 nights in Apr 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked: -Absolutely amazing staff! A few standouts include Yareli in the family lounge El Rincon, Fatima in the Kids Corner, Esmeralda and Pedro at the Vela breakfast buffet, Brayan at the Asian fusion restuarant, and Gabriel at the Italian restaurant. Every server at the beach and pool were fast and friendly too! Literally had great service with every person we met. -Hotel is right on the water with a perfect view from each room. Open your slider and hear the waves. -El Rincon family lounge was a fun way to end the day. Pool table, ping pong table, Foos ball table, Air Hockey table, 4 Playstation set ups to play Fortnite and other games, tons of board games to borrow, and all you can eat gelato and treats. My 2 boys had a blast there! -Excellent food. I was suprised by the quality of the buffet and all the reservation restaurants. Coco mar was a fun spot for lunch. -The all-inclusive bracelet has your room key built in. You don't need to bring a room key or your phone with you. The break from my phone was needed. I left more relaxed than I've felt in years. What I didn't like: -the toilet in the restroom is incased in glass. You don't get any privacy from your family. We felt safe and so relaxed here. Gym and Kids Corner allowed for some adult time. The beach was calm with the rock breakers, I wasn't stressed that my kids would be pulled out in a riptide. Wonderful resort and location. Thank you, Hilton staff!
Stayed 7 nights in Apr 2025

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, I would highly recommend this. resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hirochika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay here. Lots of activities. Enjoyed Kayaking and oththamfs on activities as well. Food is amazing , lots of restaurants to choose from and of course the drinks staffs are very friendly. Would love to go back again .
Stayed 3 nights in Apr 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeston

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

6/10 Okay

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and very nice people. The entertainment was ridiculously terrible and the food was hit or miss. Some food was delicious but most was ok at best. The most wonderful parts were the AMAZING sunsets!
Stayed 7 nights in Mar 2025

10/10 Excellent

Ronald Vere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying and will definitely be back!
Stayed 7 nights in Apr 2025

10/10 Excellent

Taniyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was absolutely amazing! Great stay. Safe for Solo Travellers
Stayed 4 nights in Apr 2025

10/10 Excellent

Thuan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff are great !!! Great food too!
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I had the best time ever at this resort. Excellent customer service especially Esperanza at the Vela food hall (buffet). Room service anytime you want! (one hour wait) Drinks anytime you want! Lots of activities. The rooms are spacious. My only wish: please supply room slippers.
Stayed 4 nights in Apr 2025

6/10 Okay

nicholas

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Hilton Vallarta was a nice property. The rooms were clean & comfortable. As a couple w/o children we wouldn't stay here again. This resort would be better for a large family from toddlers to elderly but not ideal for us. Pools are limited and small & full of children, we didn't use the pools as they closed too early for night swimming for adults only. Also the food was very bland- we are not picky eaters but besides breakfast with a fresh omelette bar we were disappointed, not a lot of fresh fruit, dry desserts etc. Drinks were good & staff were kind.
Stayed 5 nights in Apr 2025

8/10 Good

Stacy, Cold Lake

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very little entertainment especially for kids and teens. Location is remote so had to take an Uber to go anywhere.
Stayed 5 nights in Apr 2025

10/10 Excellent

Isabelle F

Stayed 6 nights in Apr 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

4/10 Poor

Baizhu

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Few points from our experiences: (1) Too much mosquitoes; (2) pools are not clean you will find hairs in the pool and drinking cup around the pool everywhere; (3) the waiter in the cocomer forget what we ordered so we end up wait for more than 50 minutes and not get our food; they are not even say a sorry to us; (4) kids club is majorly for kids who are 4 and up; our kids is 3 and half year so we only can play at there for very limited time and most of activities are not allowed to join; (5) food is mediocre. Overall, I wouldn’t recommend this place.
Stayed 4 nights in Apr 2025

2/10 Terrible

Ivy

Traveled with family
Disliked: Cleanliness, staff & service
The room wasn't that clean. We also experienced bug bites while staying here. We reached out to Hilton Guest Services, Hilton Honors, and Hilton Puerto Vallarta, and no one was helpful. Guest Services kept saying that they can't do anything about the issue and it has to be dealt with the property directly. Hilton Puerto Vallarta just totally ignored all my emails and never responded. Even if I asked Guest Services and Hilton Honors multiple times who else I can send the email to to escalate the problem, they are not responsive and wouldn't give me anything. This was he worst experience during and even after our trip. Stay somewhere else. Big companies like this don't care about their guests. All they care about is their profit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Max Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 7 nights and it was amazing. From the rooms to the staff and all the dining options I would highly recommend the Hilton Puerto Vallarta to anyone who is just wanting to relax and not have to worry about a thing. The food was great at all the restaurants, the drinks were unreal and had the option to get top shelf liquor and the staff were fantastic. Would definitely stay again!
Stayed 7 nights in Mar 2025

10/10 Excellent

I-Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Danelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Navjot

Stayed 5 nights in Mar 2025