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Tru by Hilton Portland Airport Area

3.0 star property
3-star hotel near Maine Mall

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Photo gallery for Tru by Hilton Portland Airport Area

Snack bar
Reception
Billiards
In-room safe, soundproofing, free WiFi, bed sheets
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
369 Maine Mall Road, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(200 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(137 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(19 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(13 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower) | In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.8 out of 10
Excellent
(17 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(25 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

About the neighborhood

South Portland

Close to airport.At this South Portland hotel, you'll be within half a mile (1 km) of Maine Mall and 3 miles (5 km) of Tate House Museum. Casco Bay and Beech Ridge Motor Speedway are also within 3 miles (5 km).

What's nearby

  • Maine Mall - 2 min walk - 0.1 miles
  • Thompson's Point - 5 min drive - 4.3 miles
  • Maine Medical Center - 7 min drive - 5.6 miles
  • State Theatre - 8 min drive - 6.1 miles
  • Cross Insurance Arena - 9 min drive - 6.3 miles

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪D'Angelo Grilled Sandwiches - ‬20 min walk
  • ‪Aroma Joes - ‬19 min walk

About this property

Tru by Hilton Portland Airport Area

3-star hotel near Maine Mall
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at Tru by Hilton Portland Airport Area. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star South Portland hotel.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2017
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Outdoor pool
DoubleTree by Hilton Hotel Portland
  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 1,335 reviews
$74 nightly
The price is $81
Feb 23 - Feb 24
Total with taxes and fees
DoubleTree by Hilton Hotel Portland

Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with premium channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Frequently asked questions

How close is Tru by Hilton Portland Airport Area to the airport?

Tru by Hilton Portland Airport Area is 2.3 mi (5-min drive) away from the Portland Intl. Jetport Airport (PWM) airport, the closest popular airport to the property.

Does Tru by Hilton Portland Airport Area have an airport shuttle?

Tru by Hilton Portland Airport Area offers a free airport shuttle, available 24 hours a day, at scheduled times.

How close is Tru by Hilton Portland Airport Area to the beach?

This hotel is 9.9 mi (17-min drive) from Old Orchard Beach and 7.3 mi (14-min drive) from Higgins Beach. Don't forget your sunscreen!

Does Tru by Hilton Portland Airport Area offer free breakfast?

Tru by Hilton Portland Airport Area offers free on-the-go breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Tru by Hilton Portland Airport Area?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Portland Airport Area?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Tru by Hilton Portland Airport Area?

This hotel offers free self parking.

Does Tru by Hilton Portland Airport Area have a pool?

Tru by Hilton Portland Airport Area does not have a pool, but guests have access to a nearby indoor pool.

Does Tru by Hilton Portland Airport Area have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Portland Airport Area to downtown South Portland?

Tru by Hilton Portland Airport Area is 4.9 mi away from South Portland.

Tru by Hilton Portland Airport Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1080 out of 1733 reviews
Rating 8 - Good. 400 out of 1733 reviews
Rating 6 - Okay. 152 out of 1733 reviews
Rating 4 - Poor. 54 out of 1733 reviews
Rating 2 - Terrible. 47 out of 1733 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

JOHNEEN, SKOWHEGAN

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The front desk clerk was very easy to talk with and made us feel welcomed. She did everything right to make the check in easy. The breakfast women was helpful to us, too. Great personality and truly wanted us to have a good meal
Stayed 1 night in Dec 2025

8/10 Good

LYNN

Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 2 nights in Dec 2025

10/10 Excellent

Holli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great however the pool next door was not warm!
Stayed 1 night in Nov 2025

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay, room smelled nice, was very clean. Staff is professional and fast. Fun atmosphere, coffee on tap.
Stayed 2 nights in Nov 2025

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed in this property over Labor Day weekend which was a last minute trip so there weren’t tons of hotels available within our price range at that point. We chose this hotel because it was a descent distance away from the downtown area but close enough with car that it wasn’t a big deal. We pretty much just used it to sleep at night after long days of site seeing and it did the job. Nothing truly special but it was modern and looked newly appointed so that was nice. The units are what you see online, basic but what you should expect for a Tru property. The hotel did have breakfast and a descent one at that so that was nice for us to grab and go on our way out each morning. Parking was someone challenging each night because it does feel like a drive to location so we just knew we would be looking for far parking each night but it didn’t bother us. Overall the hotel stay did what we needed but if you’re looking for the Portland experience you need to stay in the port area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Apolonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Clean room and nice staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Toni Markus

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff and the closeness to everything! Stewart was very helpful! Thank you for the suggestions!
Stayed 2 nights in Nov 2025

10/10 Excellent

Janet

Stayed 1 night in Nov 2025

10/10 Excellent

Erika

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excellent friendly and helpful staff. Awesome shuttle service. Clean comfy room.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bfast good.
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Liked: Amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

8/10 Good

Mary Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy the close proximity to shopping and restaurants that this hotel offers me! Starbucks in the parking lot has to be one of my favorite things! The parking lot is always full at night, which unfortunately means parking in another business’ parking lot and walking in the dark because they do not turn on the lights of the hotel parking area. This always feels very unsafe. The lights are there, but they are not turned on. Most staff at the desk are very kind and welcoming. I will likely stay again, but I do wish that they would turn the lights on at night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heather, Oroville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the staff are so friendly and accommodating whenever we need anything extra for our room! All the colors of the hotel we’re so bright and cheery!
Stayed 2 nights in Nov 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff were amazing, very helpful and friendly and couldn’t fault them at all. The room however was not clean, especially around the corners of the room, baseboards full of dirt and hairs in the bathroom. The bedding was very thin, we only had 3 pillows all very flat and pretty useless so not a great night sleep. Not sure about the soundproofing advertised - we could hear the man under us talking very clearly and had to run white noise to drown him out so we could sleep. Also the photo online of the breakfast isn’t a true reflection of what is actually available which is misleading. There is no waffle maker which was disappointing and there was not as many options available as the photo suggests like options of fruit and pastries in glassware. The pool table was a great addition though and good options in the gym plus the ability to go next door to the pool was great. I’d say it’s good value but just needs some extra attention to the cleanliness
Stayed 3 nights in Nov 2025

6/10 Okay

Raejean

Traveled with family
Clean room, comfy bed, but sheets were pilled and need to be replaced. Many of the breakfast items ran out. Only one kind of apple for fruit. This was an annual Christmas shopping trip for my daughters and myself, so no airport shuttle was needed.
Stayed 1 night in Nov 2025

6/10 Okay

Peggy

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The man @ the front desk Fri @ 10am was wonderful. The man that evening wasn't friendly & was hard to understand. The hall rugs were dirty & needed to be vacuumed. The elevator & buttons were dirty & we used a cloth to touch them. Was not impressed with the Sat breakfast mess. Sunday was much better. Hard to find parking at night. A very disappointing site that I will not recommend at all.
Stayed 2 nights in Nov 2025

2/10 Terrible

Krista

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty when we arrived, and there was hair all over the back of the door and dirt all over the floor and when we went out for the day and return returned, we didn’t have our room cleaned at all
Stayed 2 nights in Nov 2025

8/10 Good

Chelsea

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable rooms. Continental breakfast could have provided more options but for the price we paid for our stay, it’s understandable.
Stayed 2 nights in Nov 2025