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"Room was ready early. Staff was very helpful in directing my guest to the room. Bed was extremely comfortable. " More

By a verified traveler on Mon 24 Oct 2016

Hotel Description

3.5-star hotel near Maine Mall

Close to airport

Stay at this South Portland hotel and you'll be within half a mile (1 km) of Maine Mall and 2 miles (3 km) of Sable Oaks Golf Course. Nonesuch River Golf Club and Maine Military Museum are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-out, and free airport shuttle. Enjoy the fitness center and perks like free self parking.

Free Internet, flat-screen TVs

The 220 guestrooms offer free WiFi and free wired Internet, room service, and flat-screen TVs. Other amenities include free weekday newspapers and phones.

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$181 per night

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Portland ratings based on 49 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Portland

Everyone (9) Business (1) Family (2)
5 out of 5
Nice clean rooms ~ comfortable beds ~ close to many restaurants & stores

Posted by on May 30, 2019

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2 out of 5
The hotel itself great but the room looked dirty, the toilet bowl was dirty floors didn’t looked vacuumed and my son found stuff under the bed that could have harmed him

Posted by on Mar 8, 2019

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5 out of 5
We enjoyed the pool. The staff was very helpful, close to the mall.

Posted by on Feb 21, 2019

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5 out of 5

Posted by on Feb 10, 2019

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5 out of 5

Easily accessible and very comfortable.

Pros: Everything was perfect!
Room was ready early. Staff was very helpful in directing my guest to the room. Bed was extremely comfortable.

Posted by , from Massachusetts on Oct 24, 2016

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4 out of 5

Good Location

Good location for exploring Portland and the area. Rooms are nice but because of the round shape bathrooms are small. Full serve bar and restaurant was good, big mall across the street and quick access to downtown Portland.

Posted by , from Cincinnati, OH on Sep 15, 2016

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4 out of 5

Great stop over hotel

Nice clean large hotel room - ideal for a stopover.

Posted by on Sep 1, 2016

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5 out of 5

We totally enjoyed our stay.

Pros: Close to airport. And close to the highways to get outside of just Portland. And they have an enclosed pool.
Cons: Would definitely stay here again.
Location: Portland, Old Port, Cape Elizabeth are all easy drives.
Mark the bartender always remembered us. Warm cookies always available. Room was clean. King bed very confortable.

Posted by , from Austin TX on Jul 29, 2016

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2 out of 5

Room that couldn't make up it's mind.

Pros: room was always cleaned well.
Cons: Fix room temperature control. Pay attention to customer when they raise concern. Have shuttle service into Portland tourist areas, such as Old Port.
Location: Located in a mall strip. Pretty boring location. Shuttle vans did not bring you into Portland, as they would only go within 1&1/2 miles from hotel.
A beautiful 5 days in Portland, with temps in the 80s. The room AC was unable to maintain proper temperature. Would kick on and get room very cold, then shut off and room would get very hot. Talked with front desk and they told me this was "normal" operation. So if this is "normal" for this hotel, then there's no reason to come back to it...would hate to be in a room that was worse than "normal". Have stayed at Hiltons many times and this was the first one that was this uncomfortable and where the front desk obviously just blew me off....

Posted by , from Northern Vermont on Jul 7, 2016

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5 out of 5

Nice hotel close to Mall.

Pros: Clean and reasonable rate, great location.
Cons: We were not real happy with the lights in room.
Location: The mall is a great draw for this location as well as all the other stores in the area. Many restaurants around that location as well.
The hotel was spotless and the employees were very friendly right from check in to check out. Our meeting was scheduled there so it was the right location for us. The mall is right across the street and plenty of restaurants to choose from at dinner time. We treated ourselves to room service breakfast. The meal was great arrived on time and food was good and also hot. We're going to stay here again for Christmas shopping. Can't wait.

Posted by , from Central Maine on Nov 15, 2015

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About the DoubleTree by Hilton Hotel Portland

Location 363 Maine Mall Rd, South Portland, ME 04106

Property Features

DoubleTree by Hilton Hotel Portland offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free wired Internet. You'll find a business center on site. The business-friendly DoubleTree by Hilton Hotel Portland also features multilingual staff, a picnic area, and concierge services. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

  • 220 guestrooms or units
  • 9 levels
  • 2 buildings
  • Built in 1973
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free wired Internet

Parking

Free self parking

Transport

  • Airport: Portland, ME (PWM-Portland Intl. Jetport) (3.7 km / 2.3 mi)
  • Train station: Portland Transportation Center (8 km / 5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with complimentary weekday newspapers and bathrobes. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired and wireless Internet access. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Bathrobes
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are available.

Pets

  • Pets: USD 25 per day, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests with pets must sign a waiver upon arrival, and pets cannot be left unattended in hotel rooms. The pet's weight must be included in guests' reservation information.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per day
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Portland
  • DoubleTree Hilton Portland
  • DoubleTree By Hilton Hotel Portland, ME South Portland, Maine

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.