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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
Hotel perfectly located for exploring Ottawa

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
A modern hotel lobby with a large TV screen, wooden paneling, and a patterned seating area.
An outdoor patio with wicker furniture, a table with a vase of flowers, and a blue umbrella.
A modern lobby with a sofa, armchairs, a reception desk, and a large window.
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Place, Nepean Creative Arts Centre
    ‪13 min walk‬
  • Place, Canadian Tire Centre
    ‪7 min drive‬
  • Place, Parliament Hill
    ‪17 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Room

A bed with white bedding and a wooden headboard.

Room

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, cribs (free)

Suite, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, cribs (free)

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(13 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, cribs (free)

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.6 out of 10
Excellent
(12 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, cribs (free)

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cribs (free)

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(87 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, cribs (free)

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(11 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, cribs (free)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, cribs (free)

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

9.0 out of 10
Wonderful
(22 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cribs (free)

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, cribs (free)

Suite, Multiple Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

9.8 out of 10
Exceptional
(11 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Ottawa

Nepean stay.A stay at this Nepean hotel places you within 6 miles (10 km) of Canadian Tire Centre and 9 miles (15 km) of Tanger Outlets. Rideau Canal is within 9 miles (15 km) and Canadian War Museum is within 12 miles (20 km).

What's nearby

  • Nepean Creative Arts Centre - 13 min walk - 0.7 miles
  • Canadian Tire Centre - 7 min drive - 7.3 miles
  • Tanger Outlets - 9 min drive - 8.6 miles
  • Rideau Canal - 12 min drive - 12.0 miles
  • Parliament Hill - 17 min drive - 12.9 miles

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Royal Canadian Legion Bells Corners - ‬2 min drive
  • ‪Dairy Queen - ‬3 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Hotel perfectly located for exploring Ottawa
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Ottawa West - Nepean by IHG. Free self parking is available.

This Ottawa hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2100 sq ft of conference space
  • 195 sq m of conference space
  • Built in 2010
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers 115 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Breakfast included
  • Pet friendly
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Aug 10 - Aug 11
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites Ottawa West - Nepean by IHG to the airport?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG is 11.8 mi (26-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on Aug 9, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG offer free breakfast?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free on-the-go breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, there is no casino at this hotel, but Casino du Lac Leamy (20-min drive) and Rideau Carleton Raceway (23-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM.

Is there free parking at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG features an indoor pool.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Ottawa West - Nepean by IHG to downtown Ottawa?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG is 9.2 mi away from Ottawa.

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 729 out of 1196 reviews
Rating 8 - Good. 310 out of 1196 reviews
Rating 6 - Okay. 83 out of 1196 reviews
Rating 4 - Poor. 43 out of 1196 reviews
Rating 2 - Terrible. 31 out of 1196 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daryl

Liked: Cleanliness
Nice breakfast, nice comfortable room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , excellent staff !
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Wa'el

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms,excellent breakfast buffet, tea and coffee available 24 hours in the lobby,and very convenient location.
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms, the breakfast was really good and I would recommend this property
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and accommodating staff! Comfy beds and great breakfast. Will stay here again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, big rooms and the breakfast was really good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
We have stayed here multiple times and enjoy everything every time
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jagwinder Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, our room was clean and staff were really nice. Our room was also cleaned during ourstay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free breakfast was good with lots of variety
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place Currently under construction Clean rooms.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Heli

Liked: Staff & service, amenities, property conditions & facilities
clean room great breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Breakfast was great! Wide variety and fresh
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities
The staff was awesome and breakfast amazing And even with the Reno’s we weren’t too inconvenienced
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Carla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast food was satisfactory and appreciated. The employees for the kitchen were especially friendly.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service
The conditions of the hotel were lovely even with the renovations going on.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Was an affordable hotel in a great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was under renovation when we were there but this posed no problem to our stay. Staff was friendly and upgraded our room! Excellent breakfast.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Caroline

Hotel is under renovation but everything was still clean and available
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Zeinab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast and friendly staff. Had everything we needed in the room and plenty more. Highly recommend
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Lory-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an enjoyable stay. Unfortunately we lost power, no fault of the hotel, but the staff were very accommodating and nice. The beds were comfortable and minimal noise was heard even with the renovations. Overall I would stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elvira Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The room ead clean, and the staff is do kind edoecislly KAMAL she was an Angel, so kind, smiling, and helping. Good breakfast toi
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfy, everything was clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, solid hotel. Nothing special, but clean and quiet (at least on the sixth floor) and a good breakfast. Definitely recommended (and better than some more expensive places I've stayed). Renovations underway on the lobby, but well managed and not a problem at all.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable
Stayed 1 night in Mar 2026