6/10 Okay
William
Traveled with family
Apr 23, 2025
We recently stayed at The Westin Resort Nusa Dua, Bali, and overall, it was just okay. The check-in process was longer than expected, which set a bit of a slow tone right from the start.
The room was fine, clean and comfortable, but nothing particularly special or memorable. We visited the beach one day, but were disappointed by the lack of bar service and the extremely low tide, which made swimming less enjoyable. The pool area looked inviting, but it was surprisingly difficult to find staff to order food or drinks, which was frustrating.
Restaurants on-site were average—not bad, but not outstanding either. However, room service was good, and the food came promptly. On the downside, our laundry pickup request was never followed through, which was another letdown.
One thing I really looked forward to was a Balinese cultural experience, like a traditional dinner or dance performance. Unfortunately, when I inquired, I was simply told to “go somewhere else” for that—definitely not the level of service I had hoped for.
While it wasn’t a terrible stay, it didn’t leave us excited to return. Next time, I’ll probably try a different resort that offers more authentic local experiences and better overall service.
William
Stayed 3 nights in Apr 2025