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Empress Inn and Suites by The Falls

Property class: 2
Family-friendly hotel with free WiFi, connected to a shopping center in Niagara Falls

Choose dates to view prices

Photo gallery for Empress Inn and Suites by The Falls

A reception desk with a flat-screen TV, a floral arrangement, and a sign reading "EMPRESS INN & SUITES".
A hotel room with two beds, a nightstand, a lamp, and two framed pictures on the wall.
A spacious dining area with multiple tables covered in red tablecloths, wooden chairs, and large windows allowing natural light.
A brick building with multiple windows and a large sign for Empress Inn & Suites.
A room with a round wooden table, two blue chairs, a wooden chest of drawers with a television and a microwave on top, and two plaid armchairs.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Place, Skylon Tower
    ‪6 min walk‬
  • Place, OLG Stage at Fallsview Casino
    ‪8 min walk‬
  • Place, Fallsview Casino
    ‪10 min walk‬

Room options

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a bedside table with a lamp, a chair, and a framed picture on the wall.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Oct 15 - Oct 16
Total with taxes and fees
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About the neighborhood

Niagara Falls

Fallsview stay.Within a 10-minute walk of this Fallsview hotel, you'll find Clifton Hill and Fallsview Casino. Fallsview Indoor Waterpark and Horseshoe Falls are also within 2 miles (3 km).

What's nearby

  • Queen Victoria Park - 2 min walk - 0.1 miles
  • Skylon Tower - 6 min walk - 0.4 miles
  • Clifton Hill - 6 min walk - 0.4 miles
  • OLG Stage at Fallsview Casino - 8 min walk - 0.5 miles
  • Fallsview Casino - 10 min walk - 0.5 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Overtime Sports Lounge - ‬9 min walk
  • ‪Kelsey's - ‬8 min walk
  • ‪Antica Pizzeria & Ristorante - ‬7 min walk
  • ‪Chuck's Roadhouse Bar and Grill - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel with free WiFi, connected to a shopping center in Niagara Falls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Empress Inn and Suites by The Falls. Parking is available for a fee.

Smoking is allowed in designated areas at this Victorian Niagara Falls hotel.

  • 80 guestrooms or units
  • 3 levels
  • 2 buildings
  • Manager's reception (free)
  • Supervised kid's activities
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature washers/dryers and video-game consoles. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

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  • Air conditioning
  • Parking available
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Property amenities

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (CAD 15 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: CAD 20

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 1:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 15 per day (in/out privileges)
  • Late check-out fee: CAD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

How close is Empress Inn and Suites by The Falls to the airport?

Empress Inn and Suites by The Falls is 10.6 mi (22-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Empress Inn and Suites by The Falls?

As of Oct 12, 2026, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on Nov 10, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Empress Inn and Suites by The Falls have an airport shuttle?

Airport shuttle services are not available at Empress Inn and Suites by The Falls.

How close is Empress Inn and Suites by The Falls to the beach?

This hotel is 14.9 mi (21-min drive) from Lakeside Park Beach.

Does Empress Inn and Suites by The Falls offer free breakfast?

Empress Inn and Suites by The Falls does not offer free breakfast.

Is there a casino at Empress Inn and Suites by The Falls?

No, there is no casino at this hotel, but Fallsview Casino (9-min walk) and Casino Niagara (12-min walk) are nearby.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Empress Inn and Suites by The Falls?

Free parking is not available at this hotel. Self parking is available for CAD 15 per day.

Does Empress Inn and Suites by The Falls have a pool?

Empress Inn and Suites by The Falls does not have a pool.

Does Empress Inn and Suites by The Falls have a restaurant?

Yes, there is a restaurant on site.

Does Empress Inn and Suites by The Falls have a spa?

There are no spa services available at this hotel.

How close is Empress Inn and Suites by The Falls to downtown Niagara Falls?

Empress Inn and Suites by The Falls is 0.5 mi away from Niagara Falls.

Empress Inn and Suites by The Falls Reviews

Reviews

6.4
Rating 10 - Excellent. 224 out of 1008 reviews
Rating 8 - Good. 223 out of 1008 reviews
Rating 6 - Okay. 228 out of 1008 reviews
Rating 4 - Poor. 139 out of 1008 reviews
Rating 2 - Terrible. 194 out of 1008 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
It was not bad for the price It was close to the casino The bathroom was clean The bed was comfortable I will definitely stay here again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty clean and the staff was very friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location! You can walk to the falls, restaurants and shopping
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
Staff is really good and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Bath room clean but broken tap all sofas dirty bedsheet clean Staff good .
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
As expected. Reasonable rates and parking cheaper than other places.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice place. The only thing I did not like was the parking fee.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Room will need upgrades but the price is fair for the prime location.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All around close to the worst stay ever experience when opting to sleep in car instead. Turns out Holiday Inn nearby is worlds apart and worth the extra $.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It charged me $20 for parking a night
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were friendly. The room and bathroom were worn and need to be updated but they were clean which is what I cared most about as we were only staying overnight. The hotels are overpriced so the motel was the best choice if you are price conscious. Still overpriced though since it has no amenities and parking is extra. Should include parking and that would be beneficial. Location - close to every thing
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
According to price it was ok
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Washroom should be updated.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Place ok for a overnight stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price i like it. I will be go back sometimes near the uture!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
seriously our experience was terrible here looks like its 3 world countries inn not even proper shower work i am definitely not recommending this hotel or inn to anyone
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities
The staff was friendly, the room was okay, no clock no blow dryer and no iron, very noisy in morning and night, kids running everywhere and screaming.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

The cleaning is very poor. There was smoking smell inside the room. The payment is fine with the amenities.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
The bathroom was very dirty. I booked online, when I arrived I was told I had to pay additional for the room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a convenient place and they rooms were great
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I realized the hotel location is very ideal. It sits in the middle between the action, food and attractions in and around Clifton Hill ----- and Fallsview. Walking distance to both areas. It turned out this is our 2nd time at this place. Only complaints are the secondary chain lock in our room that was already broken when we checked in. Also while we checked in late in the evening, reception said we had to leave by 11AM or we will be charged $25 extra if we leave by noon. And a room cleaner DID SHOW UP AT 11AM to remind us they're not kidding. C'MON!
Stayed 1 night in Jul 2026

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