Book Hotels in Monrovia, MD

"Great stay "

"I made a reservation three weeks in advance for a two-night stay at this hotel in Maryland, while traveling with my husband and three small children from New York. Expedia stated that I had until 6 a.m. to check in, so I notified the front desk through my cousin, who was checking in earlier. I arrived before midnight, but the clerk charged me an additional $221, claiming he didn’t see my booking. After exhausting delays and a six-hour drive, he told me they gave away my room for the second night. For the 2nd night they offered two small rooms, splitting my family, which was unacceptable. I ultimately decided to just stay the first night since we were so tired and it was after 12am. After a sleepless night and not being able to find another hotel in such short notice. I asked the front desk for the complimentary breakfast that was offered and informed them of my situation, yet again due to their mismanagement. I was then promised a full refund by a different front desk clerk, but ultimately, Expedia informed me that the hotel denied the full refund, offering only a partial one. This entire process cost me more money, separated me from my family, and left me deeply disappointed. I would never stay here again, nor recommend it to anyone, especially for a family trip. This level of disorganization and disregard for customers is unacceptable in today’s hospitality industry. (The $221 charge is also still pending on my credit card although it has been 5 days)"

"Food was good just big quantities, but overall who experience was pleasant "

"Thank you for everything! "

"Expedia listed the check out time as 4:00 PM , but the hotel indicated that it was 11:00 AM , so I paid for extended checkout. Otherwise my experience at the hotel was very nice and comfortable!"

"We were in town for a wedding and spent two nights. We loved the convenient location to downtown Frederick. The hotel was clean and safe. The room was spacious and provided all of the necessary amenities. The staff was friendly and helpful. We used the the gym which was bigger and had more equipment than most hotel gyms. We would recommend this hotel to others and will definitely stay here again."