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InterContinental Miami by IHG

5.0 star property
5-star luxury hotel near Bayside Marketplace

Choose dates to view prices

Photo gallery for InterContinental Miami by IHG

Property amenity
Property amenity
Exterior
Beach
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly

Explore the area

View in a map
100 Chopin Plz, Miami, FL, 33131
  • Place, Bayside Marketplace
    ‪9 min walk‬
  • Place, Brickell City Centre
    ‪14 min walk‬
  • Place, Kaseya Center
    ‪15 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Bay View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(42 reviews)
  • 403 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(64 reviews)
  • 403 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Bay View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Queen Beds, Bay View

9.2 out of 10
Wonderful
(57 reviews)
  • 403 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(90 reviews)
  • 403 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite, 1 King Bed

  • 861 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

  • 605 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room (Upgraded)

Free toiletries, hair dryer, bathrobes, towels

Classic Room (Upgraded)

9.2 out of 10
Wonderful
(10 reviews)
  • 403 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

Free toiletries, hair dryer, bathrobes, towels

Classic Room

8.8 out of 10
Excellent
(27 reviews)
  • 403 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite, 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 Twin Bed

  • 605 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(46 reviews)
  • 403 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Queen Beds, Ocean View

9.8 out of 10
Exceptional
(14 reviews)
  • 403 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed (Skyline View)

9.6 out of 10
Exceptional
(42 reviews)
  • 403 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Club Lounge Access (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Accessible, Club Lounge Access (Skyline View)

  • 403 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Bay View (Partial Bay View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Bay View (Partial Bay View)

9.6 out of 10
Exceptional
(27 reviews)
  • 403 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Club Lounge Access (Ocean View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Accessible, Club Lounge Access (Ocean View)

10.0 out of 10
Exceptional
(3 reviews)
  • 403 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Accessible (Mobility)

  • 403 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible (Mobility)

  • 403 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Queen Beds (Skyline View)

9.2 out of 10
Wonderful
(22 reviews)
  • 403 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible, Club Lounge Access (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible, Club Lounge Access (Skyline View)

10.0 out of 10
Exceptional
(1 review)
  • 403 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Bay View (Partial Bay View)

Classic Room, 2 Queen Beds, Bay View (Partial Bay View) | View from property

Classic Room, 2 Queen Beds, Bay View (Partial Bay View)

9.6 out of 10
Exceptional
(19 reviews)
  • 403 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible, Club Lounge Access (Ocean View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible, Club Lounge Access (Ocean View)

10.0 out of 10
Exceptional
(1 review)
  • 403 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • 403 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, 1 King Bed (Suite)

Loft, 1 King Bed (Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Loft, 1 King Bed (Suite)

  • 806 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Accessible (Mobility)

  • 403 sq ft
  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Club Lounge Access (Partial Ocean View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible, Club Lounge Access (Partial Ocean View)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible, Club Lounge Access (Partial Ocean View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Accessible, Club Lounge Access (Partial Ocean View)

8.8 out of 10
Excellent
(3 reviews)
  • 403 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Accessible, Non Smoking (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 403 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 403 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Miami

City center stay.Within a 15-minute walk of this Downtown Miami hotel, you'll find Bayside Marketplace and Kaseya Center. Brickell City Centre and Adrienne Arsht Center for the Performing Arts of Miami-Dade County are also within 2 miles (3 km).

What's nearby

  • Bayfront Park - 1 min walk - 0.0 miles
  • Bayside Marketplace - 9 min walk - 0.5 miles
  • Brickell City Centre - 14 min walk - 0.8 miles
  • Kaseya Center - 15 min walk - 0.8 miles
  • Port of Miami - 18 min walk - 1.0 mile

Getting around

  • Bayfront Park Metromover Station - 1 min walk
  • Hialeah Market Station - 11 min drive
  • Miami Intl. Airport (MIA) - 25 min drive

Restaurants

  • ‪Toro Toro - ‬1 min walk
  • ‪Il Gabbiano - ‬3 min walk
  • ‪Novikov Miami - ‬3 min walk
  • ‪Gordon Ramsay Hell's Kitchen - ‬4 min walk
  • ‪Mastro's Ocean Club - ‬4 min walk

About this property

InterContinental Miami by IHG

5-star luxury hotel near Bayside Marketplace
InterContinental Miami by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 35 meeting rooms. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury InterContinental Miami by IHG. For a fee, parking is available.

This 5-star Miami hotel is smoke free.

  • 653 guestrooms or units
  • 34 levels
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
InterContinental Miami by IHG offers 653 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Miami hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

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  • Spa
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 2,089 reviews
$235 nightly
The price is $266
Oct 5 - Oct 6
Total with taxes and fees
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Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 43.73 for adults and USD 25.99 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels
  • First-run movies
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Service fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 43.73 for adults and USD 25.99 for children
  • Valet parking fee: USD 58 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

InterContinental Hotel Miami
InterContinental Miami
Miami InterContinental
InterContinental Miami Hotel
InterContinental Hotel
InterContinental Miami Resort

Frequently asked questions

How close is InterContinental Miami by IHG to the airport?

InterContinental Miami by IHG is 2.4 mi (14-min drive) away from the Miami, FL (MPB-Public Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Miami by IHG?

As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at InterContinental Miami by IHG on Oct 14, 2025 start from $214.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Miami by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Miami by IHG.

How close is InterContinental Miami by IHG to the beach?

This hotel is 5.1 mi (9-min drive) from Lummus Park Beach and 5.2 mi (23-min drive) from South Pointe Beach. Don't forget your sunscreen!

Does InterContinental Miami by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Miami by IHG, but buffet breakfast is offered for a fee of USD 43.73 for adults and USD 25.99 for children. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at InterContinental Miami by IHG?

No, there is no casino at this hotel, but Magic City Casino (10-min drive) and Hialeah Park Race Track (15-min drive) are nearby.

What time is check-in at InterContinental Miami by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 100 (subject to availability).

Is there free parking at InterContinental Miami by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 58 per night.

Does InterContinental Miami by IHG have a pool?

InterContinental Miami by IHG features an outdoor pool.

Does InterContinental Miami by IHG have a restaurant?

There are 3 onsite restaurants, offering options like Latin American cuisine and a poolside location.

Does InterContinental Miami by IHG have a spa?

This hotel has a spa, which features mani/pedis, massages, and body treatments.

How close is InterContinental Miami by IHG to downtown Miami?

InterContinental Miami by IHG is 0.2 mi away from Miami.

InterContinental Miami by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1692 out of 2134 reviews
Rating 8 - Good. 242 out of 2134 reviews
Rating 6 - Okay. 92 out of 2134 reviews
Rating 4 - Poor. 51 out of 2134 reviews
Rating 2 - Terrible. 57 out of 2134 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and hotel were great. We will stay again.
Stayed 1 night in Sep 2025

8/10 Good

Ayesha

Traveled with group
Disliked: Amenities
I stayed at the Mandarin last year and so I am coating the two properties the staff was super attentive and th vibes were very chill. The jury is still out I can smell smoke in my room definitely negative so far but I will continue to keep an ope. Mind. Not as clean as Madarin either but again I will continue to be open . But those are the two 3 negatives. Staff not super attentive, not the cleanest and the smoke scent.
Stayed 1 night in Jul 2025

10/10 Excellent

Kisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Tamara

Disliked: Cleanliness, property conditions & facilities
The rooms and floors are infested with carpet beetles.
Stayed 4 nights in Jun 2025

10/10 Excellent

chris, Spartanburg

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great views and Tora Tora was very good as well.
Stayed 1 night in Jun 2025

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Rasheeda

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They need to purchase new bed lenin and control the noise in the hallways
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Traveled with family
This was one of the best hotels I’ve ever stayed in. Everything was top notch. Service, cleanliness, location etc. would definitely stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Stayed 1 night in Jun 2025

2/10 Terrible

Tila

The hotel wasn’t bad, but the phone customer service sucks. I checked in on 6/12/25 to stay one night before a cruise. The total was $374 plus an extra $100 deposit upon arrival. I was told I would receive my $100 deposit back the next day. Well, today is 6/26/25, and I still have not received my deposit back. Every time I call, I get the runaround and placed on hold forever. No, I will not be returning because of this issue.
Stayed 1 night in Jun 2025

2/10 Terrible

Denise

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Close to everything we needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Florence

Stayed 7 nights in Jun 2025

10/10 Excellent

Princess

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeannie

Stayed 1 night in May 2025

8/10 Good

martino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Carlos, monterrey mexico

Liked: Cleanliness, amenities, property conditions & facilities
Very Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Loved the ‘experience’!
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great time here. Clean rooms great amenities even better hospitality and customer service will be returning and suggest to all new comers
Stayed 2 nights in Jun 2025

8/10 Good

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Clean and upscale decor. Courteous and efficient staff. Perfect location to Brickell and downtown/Bayside. The only complaint is the overpriced breakfast buffet for $38 & 18% gratuity. Limited selection for price. $28 would be little high but convenience I guess.
Gym view
Lobby
Starbucks
Room Biscayne Blvd
Stayed 4 nights in Jun 2025

10/10 Excellent

CHRISTOPHER

Stayed 1 night in Jun 2025

6/10 Okay

Siu

Traveled with family
Liked: Staff & service, room comfort

3 stars hotel with 5 stars price.

Didn’t meet my expectation of a five star hotel. Staff is very nice and friendly but spoke poor English.
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ve vacationed here before and truly enjoyed my experience. The rooms are clean, the amenities are fantastic, and the location is great!
Stayed 2 nights in Jun 2025