Homewood Suites Southwind - Hacks Cross

3.0 star property
3-star hotel in Lakes of Forest Hill

Choose dates to view prices

Photo gallery for Homewood Suites Southwind - Hacks Cross

Courtyard
Exterior
Free on-the-go breakfast on weekends
Deluxe Suite, 1 Bedroom, Non Smoking | Living area | Flat-screen TV, pay movies
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • Place, Shoppes At Hacks Cross
    ‪5 min walk‬
  • Place, Topgolf Memphis
    ‪3 min drive‬
  • Place, TPC Southwind
    ‪5 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪19 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • 503 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking

  • 980 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Memphis

Lakes of Forest Hill stay.With a stay at this Lakes of Forest Hill hotel, you'll be within half a mile (1 km) of Shoppes At Hacks Cross and 2 miles (3 km) of TPC Southwind. Topgolf Memphis and Cotton Plant Shops are also within 2 miles (3 km).

What's nearby

  • Shoppes At Hacks Cross - 5 min walk - 0.3 miles
  • Topgolf Memphis - 3 min drive - 1.8 miles
  • TPC Southwind - 5 min drive - 2.2 miles
  • Graceland - 21 min drive - 19.5 miles
  • Beale Street - 24 min drive - 23.2 miles

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬8 min walk

About this property

Homewood Suites Southwind - Hacks Cross

3-star hotel in Lakes of Forest Hill
Homewood Suites Southwind - Hacks Cross offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served on weekends. A terrace, barbecue grills, and multilingual staff are also featured at Homewood Suites Southwind - Hacks Cross. The hotel can provide a complimentary grocery shopping service and tour/ticket assistance. Free self parking is available.

This 3-star Memphis hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2002
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

How close is Homewood Suites Southwind - Hacks Cross to the airport?

Homewood Suites Southwind - Hacks Cross is 11.6 mi (18-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Homewood Suites Southwind - Hacks Cross?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Homewood Suites Southwind - Hacks Cross on Dec 30, 2025 start from $88.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Homewood Suites Southwind - Hacks Cross have an airport shuttle?

Airport shuttle services are not available at Homewood Suites Southwind - Hacks Cross.

Does Homewood Suites Southwind - Hacks Cross offer free breakfast?

Yes, Homewood Suites Southwind - Hacks Cross offers free breakfast.

Is there a casino at Homewood Suites Southwind - Hacks Cross?

No, there is no casino at this hotel.

What time is check-in at Homewood Suites Southwind - Hacks Cross?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Homewood Suites Southwind - Hacks Cross?

This hotel offers free self parking.

Does Homewood Suites Southwind - Hacks Cross have a pool?

Homewood Suites Southwind - Hacks Cross features an outdoor pool.

Does Homewood Suites Southwind - Hacks Cross have a spa?

There are no spa services available at this hotel.

How close is Homewood Suites Southwind - Hacks Cross to downtown Memphis?

Homewood Suites Southwind - Hacks Cross is 15.9 mi away from Memphis.

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 224 out of 551 reviews
Rating 8 - Good. 123 out of 551 reviews
Rating 6 - Okay. 71 out of 551 reviews
Rating 4 - Poor. 77 out of 551 reviews
Rating 2 - Terrible. 56 out of 551 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation trip

The stat was wonderful spacious for me and my family we loved it
Stayed 2 nights in Aug 2025

6/10 Okay

Gerald

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I was not happy at all with the smell of weed as soon as I parked my car and opened the door. Also, my room smelled like urine and as if someone tried to deodorize but did not work completely. I did not ask to move because I was wayyy too tired from a long drive and the rest of the room appeared clean, specially the bed. The hotel needs a major upgrade. The leather on the chairs were peeling terribly, cabinets were old. On my way back through, I did not return to this hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Tyia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold in bathroom. Let out bed had several crumbs in bed sheets. Was out of blankets for the let out bed. Chairs was taped with electrical tape to attempt to fix. Sink was dirty. Dirty dish in the microwave. Front desk was nice and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Leah May

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean - Comfortable

Stayed 5 nights in Aug 2025

2/10 Terrible

Erin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel's exterior is beautiful. Unfortunately, it is dirty and has bed bugs. 1) The interior (hallways/elevators) was dirty, and no AC (only lobby/rooms) 2) The room had bed bugs 3) The room wasn’t clean, hair on all the surfaces, and food crumbs behind the doors. 4) The room didn’t have any towels available When we arrived, we wanted to shower after a long travel day, but there were no towels. We called the desk, and they said they had no clean towels for us either and had no idea when we would have some. The next day, the tournament started at 7 am, and it was 8 p.m. While sorting the towel issues, we checked the bed, pulling up the sheets and skirt between the mattress, and found active bed bugs crawling around. We took photos, grabbed our stuff, and checked out.
Stayed 3 nights in Aug 2025

4/10 Poor

Jason

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place was very outdated. The room stunk very badly when you walked in. Missing things in the room even no remote was missing and front desk had me to come get one instead of them bringing it. Found someone else medicine container under side table. Definitely won’t stay there again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Freezell

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean property
Stayed 1 night in Jun 2025

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Marcus

Stayed 3 nights in Jul 2025

6/10 Okay

Justin

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

George

Traveled with partner
Disliked: Amenities, property conditions & facilities
Limited staffing, inadequate service.
Stayed 3 nights in Jul 2025

2/10 Terrible

LDelicia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lakeia

Stayed 1 night in Jul 2025

2/10 Terrible

Paris

Traveled with family
Stayed 2 nights in Jul 2025

2/10 Terrible

Lora M

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms and entire hotel are dirty and run down.
Stayed 8 nights in Jun 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Very nice and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

Nice comfy place
Stayed 1 night in Jun 2025

10/10 Excellent

Bryan

Stayed 2 nights in May 2025

8/10 Good

Steven

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best part of this property is the staff. They are excellent. The facilities are good, but the staff makes the stay wonderful.
Stayed 1 night in Jun 2025

2/10 Terrible

matilde

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I had booked at the time sounded like a nice. When I went to the front desk I was told my room ac went out and it wasn’t available. They did accommodate me to 2 rooms but they were far from what the pictures showed as the light fixtures were missing the bed sheets were stained and pillow cases were dirty. Along with roaches inside the tub and carpet and coaches were also stained
Stayed 3 nights in Jun 2025

10/10 Excellent

Anthony Kim Roberts

Liked: Cleanliness, amenities, property conditions & facilities
This experience was great wonderful friendly staff and the housekeeping was up to par!
Stayed 5 nights in Jun 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Keosha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay went well
Stayed 2 nights in May 2025

6/10 Okay

Hayden

Stayed 3 nights in May 2025

2/10 Terrible

Carmen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025