Homewood Suites Southwind - Hacks Cross

3.0 star property
3-star hotel in Lakes of Forest Hill

Choose dates to view prices

Photo gallery for Homewood Suites Southwind - Hacks Cross

Free daily on-the-go breakfast
Exterior
Reception
Meeting facility
Sports facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • TPC Southwind
    ‪4 min drive‬
  • Mike Rose Soccer Complex
    ‪5 min drive‬
  • University of Memphis
    ‪17 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

Deluxe Suite, 1 Bedroom, Non Smoking

  • 980 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • 503 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

Suite, 1 Bedroom, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Memphis

Lakes of Forest Hill stay.With a stay at this Lakes of Forest Hill hotel, you'll be within half a mile (1 km) of Shoppes At Hacks Cross and 2 miles (3 km) of TPC Southwind. Topgolf Memphis and Cotton Plant Shops are also within 2 miles (3 km).

What's nearby

  • TPC Southwind - 4 min drive - 2.2 miles
  • Mike Rose Soccer Complex - 5 min drive - 4.2 miles
  • Methodist Le Bonheur Germantown Hospital - 7 min drive - 4.2 miles
  • University of Memphis - 17 min drive - 11.7 miles
  • Graceland - 24 min drive - 18.8 miles

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Captain D's - ‬2 min drive
  • ‪Happy Mexican - ‬9 min walk

About this property

Homewood Suites Southwind - Hacks Cross

3-star hotel in Lakes of Forest Hill
Homewood Suites Southwind - Hacks Cross offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served on weekends. A terrace, barbecue grills, and multilingual staff are also featured at Homewood Suites Southwind - Hacks Cross. The hotel can provide a complimentary grocery shopping service and tour/ticket assistance. Free self parking is available.

This 3-star Memphis hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2002
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

How close is Homewood Suites Southwind - Hacks Cross to the airport?

Homewood Suites Southwind - Hacks Cross is 11.6 mi (18-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Homewood Suites Southwind - Hacks Cross?

As of Sep 9, 2025, prices found for a 1-night stay for 2 adults at Homewood Suites Southwind - Hacks Cross on Sep 14, 2025 start from $95.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Homewood Suites Southwind - Hacks Cross have an airport shuttle?

Airport shuttle services are not available at Homewood Suites Southwind - Hacks Cross.

Does Homewood Suites Southwind - Hacks Cross offer free breakfast?

Yes, Homewood Suites Southwind - Hacks Cross offers free breakfast.

Is there a casino at Homewood Suites Southwind - Hacks Cross?

No, there is no casino at this hotel.

What time is check-in at Homewood Suites Southwind - Hacks Cross?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Homewood Suites Southwind - Hacks Cross?

This hotel offers free self parking.

Does Homewood Suites Southwind - Hacks Cross have a pool?

Homewood Suites Southwind - Hacks Cross features an outdoor pool.

Does Homewood Suites Southwind - Hacks Cross have a spa?

There are no spa services available at this hotel.

How close is Homewood Suites Southwind - Hacks Cross to downtown Memphis?

Homewood Suites Southwind - Hacks Cross is 15.9 mi away from Memphis.

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 213 out of 527 reviews
Rating 8 - Good. 121 out of 527 reviews
Rating 6 - Okay. 70 out of 527 reviews
Rating 4 - Poor. 71 out of 527 reviews
Rating 2 - Terrible. 52 out of 527 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony Kim Roberts

Liked: Cleanliness, amenities, property conditions & facilities
This experience was great wonderful friendly staff and the housekeeping was up to par!
Stayed 5 nights in Jun 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Keosha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay went well
Stayed 2 nights in May 2025

6/10 Okay

Hayden

Stayed 3 nights in May 2025

2/10 Terrible

Carmen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Linwood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful we loved ms Betty thank you for a wonderful stay can't wait to see you again.
Stayed 5 nights in May 2025

4/10 Poor

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Too hot for comfort!!!

3 nights stay at the hotel. 2 nights no A/C in Memphis. Area hotels were booked due to basketball tournament. Finally switced rooms the night before we left. Maintenance tried to service the unit to no avail. Breakfast crew were very nice and the food was good. Denise kept our spirits up and was extremely pleasant our entire visit. We were given a refund for 1 day but I feel it should have been for 2.
Stayed 3 nights in May 2025

2/10 Terrible

Shane

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pick Somewhere Else

Disaster from the time we arrived. First room had a dirty, broken toilet. The second room had a broken refrigerator. Third room, they gave me dirty flat sheets for the sofa bed.
Stayed 3 nights in May 2025

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
Breakfast hostess chewed me out for using the egg spoon to scoop breakfast meat.
Stayed 1 night in May 2025

10/10 Excellent

NIKESHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable
Stayed 2 nights in May 2025

4/10 Poor

Theresa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty sheets were not changed. Room amenities were not ready for the amount of guest for the room. House cleaning did not come in to restock.
Stayed 2 nights in May 2025

6/10 Okay

David

Stayed 1 night in May 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities

So so

We have stayed here before 3 or 4 times this time, we've decided that we will not return to this property. The room above us had something crazy going on. My husband had to get up at four a m to go knock on their door. Leather chairs in the kitchen had been peeling and sheds all over the place.
Stayed 2 nights in May 2025

2/10 Terrible

Jacqueline

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda, Ladoga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several days and it was peaceful. The place was clean. Only slightly dated. We cooked and ate a few meals on site. The breakfast was good. We enjoyed our stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

Brandon

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Front desk accommodated us on our early arrival. Staff were friendly and recommended us where to eat. There was no hand cream in the room. We were told they ran out. No gel or bath soap. We had to buy soap and hand cream. Limited choices for breakfast but eggs, waffles and potatoes were tasty. There was a kitchenette+. Pillows were too soft for me. Overall a good stay and area had many restaurant choices
Stayed 4 nights in Apr 2025

6/10 Okay

Melanie

Stayed 1 night in Apr 2025

8/10 Good

Samekia

Stayed 1 night in Apr 2025

10/10 Excellent

Samekia

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay here. The staff had EXCELLENT customer service; from housekeeping, to the kitchen staff and the front desk receptionists. Didn’t too much care for the smell in the elevator, due to some guests having pets, but I will definitely book again
Stayed 3 nights in Apr 2025

6/10 Okay

Natasha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Need an upgrade.

It was a one night stay at the last minute. The price was ok. The Hotel was clean. The bed was soft. I love the space. The staff was nice. The furniture is in bad condition and is in needs of updated bad. The sofa and chairs were awfully stained. You would not want to set on them. The chairs at the table, the leather, was all peel off. Make sure you park close to the side where your room is at. Very long walk if you don’t.
Stayed 1 night in Apr 2025

10/10 Excellent

Ty

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay went well, breakfast was included, security monitored the lot during after hours was a plus
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Lacey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That the Staff was amazing
Stayed 3 nights in Mar 2025