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Hampton Inn & Suites Memphis East Germantown Area

2.5 star property
Enjoy the outdoor pool at this Memphis hotel

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

Free daily buffet breakfast
Exterior
Fridge, coffee/tea maker
Free daily buffet breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
  • Housekeeping

Explore the area

View in a map
962 S Shady Grove Rd, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪4 min drive‬
  • Memphis Botanic Garden
    ‪8 min drive‬
  • University of Memphis
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non-Smoking

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Kitchen

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Kitchen

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Kitchen, Non-Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non-Smoking

7.8 out of 10
Good
(24 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Memphis

In shopping district.You'll find Lichterman Nature Center and Opera Memphis within 3 miles (5 km) of this hotel. Baptist Memorial Hospital-Memphis and Regional One Health East Campus are also within 3 miles (5 km).

What's nearby

  • Baptist Memorial Hospital-Memphis - 4 min drive - 1.8 miles
  • Memphis Botanic Garden - 8 min drive - 4.6 miles
  • Shelby Farms Visitor Center - 8 min drive - 5.1 miles
  • University of Memphis - 9 min drive - 5.5 miles
  • Graceland - 19 min drive - 14.6 miles

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Red Koi Japanese Cuisine - ‬14 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

Enjoy the outdoor pool at this Memphis hotel
Hampton Inn & Suites Memphis East Germantown Area offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Memphis East Germantown Area. A free area shuttle within 5 miles is available. Parking is available for a fee.

This Memphis hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hampton Inn & Suites Memphis East Germantown Area offers 130 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

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Hyatt Place Memphis Primacy Park

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
3.9 out of 5, Good, 1,008 reviews
$87 nightly
The price is $105
Oct 1 - Oct 2
Total with taxes and fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

How close is Hampton Inn & Suites Memphis East Germantown Area to the airport?

Hampton Inn & Suites Memphis East Germantown Area is 11.8 mi (15-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

Does Hampton Inn & Suites Memphis East Germantown Area have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites Memphis East Germantown Area.

Does Hampton Inn & Suites Memphis East Germantown Area offer free breakfast?

Hampton Inn & Suites Memphis East Germantown Area offers free buffet breakfast every day.

Is there a casino at Hampton Inn & Suites Memphis East Germantown Area?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn & Suites Memphis East Germantown Area?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hampton Inn & Suites Memphis East Germantown Area?

Free parking is not available at this hotel. Self parking is available for USD 10 per night.

Does Hampton Inn & Suites Memphis East Germantown Area have a pool?

Hampton Inn & Suites Memphis East Germantown Area features an outdoor pool.

Does Hampton Inn & Suites Memphis East Germantown Area have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites Memphis East Germantown Area to downtown Memphis?

Hampton Inn & Suites Memphis East Germantown Area is 11.2 mi away from Memphis.

Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 93 out of 177 reviews
Rating 8 - Good. 48 out of 177 reviews
Rating 6 - Okay. 21 out of 177 reviews
Rating 4 - Poor. 8 out of 177 reviews
Rating 2 - Terrible. 7 out of 177 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lemuel, Little Rock

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the area my room was decent. Check in was a let down. Non-friendly and subpar communication with initial staff member that checked me in. It was my first time at the property and she was not helpful. She didn’t even point me in the direction of my room or explained to me how the property gate worked.
Stayed 1 night in Jun 2025

10/10 Excellent

kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to wait on room to be cleaned after stated checkin time
Stayed 1 night in Jun 2025

8/10 Good

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As above
Stayed 1 night in Jun 2025

8/10 Good

Phyllis

Traveled with family
Liked: Amenities, property conditions & facilities
Safe location with security. Only complaint was local calls would not go through.
Stayed 3 nights in May 2025

10/10 Excellent

Chad

Traveled with group
Liked: Amenities
Great property
Stayed 1 night in May 2025

4/10 Poor

Virginia

Traveled with family
Disliked: Staff & service, property conditions & facilities
Had issues with the door lock. Our door wouldn’t locked. Air conditioning didn’t cool properly.
Stayed 1 night in May 2025

6/10 Okay

Roseanne

Disliked: Staff & service, property conditions & facilities, room comfort
The mattress was collapsed and should have been replaced. I never had maid service the entire time I was there 5 days. I checked in on a Thursday and finally on Sunday I complained that I had only wet towels and that my trash baskets were overflowing. Towels were replaced & baskets emptied but nothing else! Terrible service.
Stayed 5 nights in May 2025

10/10 Excellent

Brittany

Stayed 2 nights in May 2025

4/10 Poor

Nathaniel

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
I didnt get the room a paid for. Unbelievable....
Stayed 2 nights in May 2025

10/10 Excellent

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay! Staff was very guest focused which made the stay even better.
Stayed 2 nights in May 2025

10/10 Excellent

Forest

Stayed 1 night in May 2025

10/10 Excellent

Chastity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was great! There was a slight issue with my reservation and he fixed it for me. The room was clean and the amenities were great! I definitely will be staying here again!!
Stayed 2 nights in May 2025

8/10 Good

Sherri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were not prepared to have to get a parking ticket to even enter the parking lot nor we were prepared to have to pay $10 for parking, especially since this was not right downtown. When we got settled into our room we could not get the TV to work. We called the front desk and a maintenance person was to come fix it, but no one ever came. The lamp between the two beds would not turn on and the outlet there did not seem to be working. Other wise the room was clean and well supplied and the dining area was nice.
Stayed 1 night in May 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast. Overall nice stay.
Stayed 2 nights in May 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerks were so friendly.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerk Jacob was Amazing and made sure our stay was memorable.. Shuttle service to and from Downtown 5 stars
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a nice area and the room and property were nice. However I did find the cleanliness of room a little off putting. The kitchen looked as if the cabinets, microwave and refrigerator hadn't been wiped down in awhile. You could see food caked up on cabinet handles as well as microwave and refrigerator handles. The bathroom door had what looked like food stains on it. Staff was very pleasant and the breakfast was very good.
Stayed 4 nights in May 2025

4/10 Poor

Shawn

Disliked: Property conditions & facilities
This was my 2nd stay at this hotel. I knee after the first stay that it was awful and I almost didn't go back, but the price wad so good that I convinced myself to give it a second chance. The mattresses are AWFUL and desperately need replacing. The toilets are very low to the ground. There is no water pressure in the shower. We had 2 rooms, each with 2 queen beds that "slept 5" and supposedly had a sleeper sofa, no sleeper. We only had 2 towels in each room that supposedly slept 5. The air conditioner didn't work well and it was HOT. The walls are paper thin and you can hear everything in the room next door including their morning alarm. YOU GET WHAT YOU PAY FOR. NEVER again!
Stayed 2 nights in May 2025

8/10 Good

Everette

Stayed 1 night in Apr 2025

10/10 Excellent

kathy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet and safe. Strange parking now
Stayed 1 night in Apr 2025

10/10 Excellent

Melinda

Stayed 1 night in Apr 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Never again will I stay here!!!!!

After traveling for 15 hours we were exhausted. We got to our room and I got in the shower and in the room next door was a screaming kid and the adults were talking way too loud. Then we get woke up at 5:30 am central time because of people talking so loud. I will not come back to this total again. I don’t care how nice the hotel is or if the breakfast is good or not. I CAN NOT STAND RUDE PEOPLE!!
Stayed 1 night in Apr 2025

10/10 Excellent

Sarai, Louisville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go places
Stayed 1 night in Apr 2025

8/10 Good

William

Traveled with family and small children
Liked: Cleanliness
The pull a ticket entry is ridiculous and has no real security purpose the dishwasher was full of dirty dishes upon arrival housekeeping associate was rude
Stayed 2 nights in Apr 2025