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Hampton Inn & Suites Memphis East Germantown Area

2.5 star property
Enjoy the outdoor pool at this Memphis hotel

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

Exterior
Reception
Free daily buffet breakfast
Fridge, coffee/tea maker
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
962 S Shady Grove Rd, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Memphis Botanic Garden
    ‪7 min drive‬
  • University of Memphis
    ‪8 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non-Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Kitchen

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Fridge, coffee/tea maker

Suite, 2 Queen Beds, Kitchen

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Kitchen, Non-Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non-Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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Free daily buffet breakfast

Hampton Inn Memphis/Southaven

Southaven
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 755 reviews
The price is $116
includes taxes & fees
$105 per night
May 11 - May 12
Hampton Inn Memphis/Southaven

About the neighborhood

Memphis

In shopping district.You'll find Lichterman Nature Center and Baptist Memorial Restorative Care Hospital within 3 miles (5 km) of this hotel. Baptist Memorial Hospital-Memphis and Regional One Health East Campus are also within 3 miles (5 km).

What's nearby

  • Baptist Memorial Hospital-Memphis - 5 min drive - 3.3 miles
  • Memphis Botanic Garden - 7 min drive - 4.2 miles
  • University of Memphis - 8 min drive - 4.7 miles
  • Shelby Farms Visitor Center - 9 min drive - 4.8 miles
  • Graceland - 17 min drive - 13.0 miles

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Central BBQ - ‬7 min walk
  • ‪Bog & Barley - ‬5 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

Enjoy the outdoor pool at this Memphis hotel
Hampton Inn & Suites Memphis East Germantown Area offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Memphis East Germantown Area. A free area shuttle within 5 miles is available. Parking is available for a fee.

This Memphis hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hampton Inn & Suites Memphis East Germantown Area offers 130 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Lobby

Embassy Suites by Hilton Memphis East Germantown Area

  • Breakfast included
  • Pet friendly
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 223 reviews
The price is $167
includes taxes & fees
$139 per night
May 11 - May 12
Embassy Suites by Hilton Memphis East Germantown Area

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

How close is Hampton Inn & Suites Memphis East Germantown Area to the airport?

Hampton Inn & Suites Memphis East Germantown Area is 11.8 mi (15-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn & Suites Memphis East Germantown Area?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Memphis East Germantown Area on May 31, 2025 start from $111.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn & Suites Memphis East Germantown Area have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites Memphis East Germantown Area.

Does Hampton Inn & Suites Memphis East Germantown Area offer free breakfast?

Hampton Inn & Suites Memphis East Germantown Area offers free buffet breakfast every day.

Is there a casino at Hampton Inn & Suites Memphis East Germantown Area?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn & Suites Memphis East Germantown Area?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hampton Inn & Suites Memphis East Germantown Area?

Free parking is not available at this hotel. Self parking is available for USD 10 per night.

Does Hampton Inn & Suites Memphis East Germantown Area have a pool?

Hampton Inn & Suites Memphis East Germantown Area features an outdoor pool.

Does Hampton Inn & Suites Memphis East Germantown Area have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites Memphis East Germantown Area to downtown Memphis?

Hampton Inn & Suites Memphis East Germantown Area is 11.2 mi away from Memphis.

Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 63 out of 116 reviews
Rating 8 - Good. 31 out of 116 reviews
Rating 6 - Okay. 11 out of 116 reviews
Rating 4 - Poor. 4 out of 116 reviews
Rating 2 - Terrible. 7 out of 116 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

LAURA, sebring

Liked: Amenities
The room was very clean and comfortable (bed). I liked the shower amenities-shampoo, conditioner, and gel soap. I was very pleased with the room and price. Thank you for the complimentary bottles of water at check in, after traveling for hours, they were very much appreciated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy but very safe area. Not a bad drive to Graceland. It's on the east side of the belt around Memphis
Stayed 2 nights in Dec 2024

2/10 Terrible

CAROLYN

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
There has definitely been a decline at this property or maybe this is their new standard. My classmates and I will no longer stay here. We found another hotel, with bathrooms cleaned during room service, Floors vacuumed, doors cleaned, dishes clean, toilets cleaned… this place was disgusting. It’s clear management has no standards and oh by the way went to the front desk for assistance, there was no one at the desk and then a guy comes from the office, when I asked him for assistance he said he doesn’t work here???? What the what, I went to my room locked the door and made sure I was prepared to defend myself.!!! Don’t stay here, there better safer options in TN.
Stayed 4 nights in Jan 2025

8/10 Good

Matthew

Stayed 2 nights in Jan 2025

8/10 Good

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area stayed clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn Denise, Houston

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
centrally located
Stayed 2 nights in Dec 2024

2/10 Terrible

Cortney

Disliked: Staff & service, property conditions & facilities
Nice room but check in was terrible. Lied to about room being ready. Put in a different room. Moved to our correct room around 8:30 at night. Did nothing to fix the problem.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
The room design and space was very nice! We did not appreciate that they charging for parking when they clearly have a regular parking lot that extends around the facility and is not secured. It feels like the parking lot charge is to give you the feeling that you are getting a bit better price on this hotel, but they are just making up for the lower price by charging for parking.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jason

Great help!

My wife had surgery so I needed a wheelchair for when we arrived, they didn’t have one on site but the lady at the front desk called the hotel next door and they had one and she walked over and had it waiting for us when we arrived later than night. Awesome service !!!
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Pam

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and upbeat.
Stayed 1 night in Dec 2024

6/10 Okay

Malcolm

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific hotel

Excellent hotel, they upgraded us to a suite at no extra. Wonderful! We will be back!
Stayed 1 night in Dec 2024

6/10 Okay

VIRMA, BURBANK

Stayed 2 nights in Nov 2024

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Staff & service, property conditions & facilities
Check in was quick and easy. Room was clean and the bed was comfy. Hotel looked like it was recently renovated. Breakfast was very good, hot foods hot and cold foods cold. EVERY staff person we interacted with were very nice and helpful. Would definitely recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived with a cat expecting $50/night pet fee as posted in the hotel fees but was told the fee was $75. The hotel website is to be updated. The room was well-appointed and comfortable. The rating of 4 is because the carpet in front and to one side of both AC units was soaking wet. We’d definitely stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience

The room wasn’t cleaned properly. The bathroom was full of other people’s hair. No one ever came to give us new towels or trash bags so we had to go down and ask. Then to top it off our car got broken into in their parking lot at 1pm in the afternoon. This hotel has security and gates to enter and exit. The front desk said we’d get a refund for the night we didn’t stay and the $100 hold we’d get back so we’ll see if that actually happens or we’ll just have to end up calling and getting it returned.
Stayed 4 nights in Oct 2024

2/10 Terrible

Barbara and Richard

Not such a convenience after all

We arrived and even though we had a confirmation number with a copy of the confirmation shown, we were told that we did NOT have a reservation! We did not get the suite I booked and had to take a lesser type room AND had to pay even more for it. I was having surgery very early the next morning and we live about 3 hours from the hospital so that is why we chose to stay at the hotel. I think next time we will just get up early and drive. Very dissatisfied
Stayed 1 night in Sep 2024

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024