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Tótem Madrid Hotel

4.0 star property
4-star luxury hotel near Gran Via

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Photo gallery for Tótem Madrid Hotel

43-inch flat-screen TV with digital channels, TV
Property video
Gym
Premium bedding, down comforters, pillowtop beds, minibar
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Hermosilla, 23, Madrid, Madrid, 28001
  • Place, Paseo de la Castellana
    ‪2 min walk‬
  • Place, Calle de Alcalá
    ‪6 min walk‬
  • Place, Puerta de Alcalá
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Penthouse

Premium bedding, down comforters, pillowtop beds, minibar

Junior Penthouse

  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Corner

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Studio Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Studio Suite

  • 376 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 236 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • 193 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse (single use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Penthouse (single use)

  • 279 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Studio Suite (single use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Studio Suite (single use)

  • 376 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Corner (Single Use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Corner (Single Use)

  • 344 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Madrid

Central Madrid getaway .Your stay at this Salamanca hotel places you within 2 miles (3 km) of Gran Via and Puerta del Sol. El Retiro Park and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Puerta de Alcalá - 10 min walk - 0.5 miles
  • Gran Via - 19 min walk - 1.0 mile
  • Prado Museum - 19 min walk - 1.0 mile
  • Puerta del Sol - 3 min drive - 1.4 miles
  • El Retiro Park - 5 min drive - 1.8 miles

Getting around

  • Serrano Station - 2 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

  • ‪Casa Dani - ‬2 min walk
  • ‪Hola Coffee - ‬2 min walk
  • ‪Bel Mondo - ‬2 min walk
  • ‪La Maruca - ‬3 min walk
  • ‪El Pimiento Verde - ‬1 min walk

About this property

Tótem Madrid Hotel

4-star luxury hotel near Gran Via
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Tótem Madrid Hotel. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 5 levels
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Tótem Madrid Hotel offers 64 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Self parking on site (EUR 36 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 28 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 77.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 36 per night
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 77.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Frequently asked questions

How close is Tótem Madrid Hotel to the airport?

Tótem Madrid Hotel is 8.2 mi (18-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Tótem Madrid Hotel?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at Tótem Madrid Hotel on Dec 9, 2025 start from $345.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tótem Madrid Hotel have an airport shuttle?

Tótem Madrid Hotel offers an airport shuttle 24 hours a day, on request, for a charge of EUR 75 per vehicle, one-way.

Does Tótem Madrid Hotel offer free breakfast?

Free breakfast isn’t provided at Tótem Madrid Hotel, but continental breakfast is offered for a fee of EUR 26 per person. It's available every day from 7 AM to 11 AM.

Is there a casino at Tótem Madrid Hotel?

No, there is no casino at this hotel, but Casino Gran Via (3-min drive) is nearby.

What time is check-in at Tótem Madrid Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tótem Madrid Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 36 per night.

Does Tótem Madrid Hotel have a pool?

Tótem Madrid Hotel does not have a pool.

Does Tótem Madrid Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Tótem Madrid Hotel have a spa?

There are no spa services available at this hotel.

How close is Tótem Madrid Hotel to downtown Madrid?

Tótem Madrid Hotel is 1.2 mi away from Madrid.

Reviews

Tótem Madrid Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 526 out of 707 reviews
Rating 8 - Good. 141 out of 707 reviews
Rating 6 - Okay. 23 out of 707 reviews
Rating 4 - Poor. 10 out of 707 reviews
Rating 2 - Terrible. 7 out of 707 reviews

Reviews

4/10 Poor

Ginny Hiu Kwun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We did not have a good check-in experience. The lady who assisted us told us that my 3 year old counts as an adult and so they would charge us an extra 77euros a night, despite not being able offer us a cot/bed, and never mind that he sleeps in our bed anyhow while we travel. After being annoyed, she told us that they won't be charging us
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Stayed 1 night in Jul 2025

10/10 Excellent

Sofia

Stayed 2 nights in Jul 2025

10/10 Excellent

Ibrahim, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno y acogedor
Stayed 1 night in Jul 2025

8/10 Good

Javier, Miami

Stayed 5 nights in Jun 2025

10/10 Excellent

Shaun

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel in an excellent location
Stayed 2 nights in Jun 2025

10/10 Excellent

Katharine

Business traveler
Liked: Amenities
Amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Paulette Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Jun 2025

10/10 Excellent

Francis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room, excellent service and very friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located in a nice street and neighborhood. The hotel is modern and classy and staff were very helpful and very attentive. one elevator was not functioning but besides that, we had a great stay.
Stayed 2 nights in May 2025

8/10 Good

Gerardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Other hotels in Madrid offer better stay for the same money.
Stayed 2 nights in May 2025

8/10 Good

Mario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Jorge

Stayed 9 nights in Mar 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Leo

Stayed 3 nights in Mar 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel boutique
Stayed 1 night in Feb 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a lot our stay . Everything was perfect!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice and contemporary design. Staff is very friendly and helpful. Javier at the front desk and Thiago one of the bell boys are very helpful!! I will definitely stay back there very soon!
Stayed 2 nights in Jan 2025

10/10 Excellent

elle, san juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. hotel is very clean and modern.
Stayed 2 nights in Jan 2025

8/10 Good

Katharine

Stayed 1 night in Dec 2024

4/10 Poor

Gaston

Stayed 1 night in Dec 2024

10/10 Excellent

Herbert

Stayed 3 nights in Nov 2024