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JC Rooms Santa Ana

Property class: 3
3-star hostal near Puerta del Sol

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Photo gallery for JC Rooms Santa Ana

A multi-story building with "JC ROOMS" signage, balconies, and a cafe named "Café".
A modern living room with orange sofas, a white couch, and a coffee table. There are shelves with books and a colorful mosaic wall.
A room with an orange sofa, a coffee table, and a bookshelf filled with colorful glass bottles.
A hallway with a mural depicting a cityscape, including buildings and a train.
A hotel room with a large cityscape mural on the wall, two beds with patterned bedding, and a small desk with a lamp.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Cruz, 8, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Executive Double Room

A hotel room with a bed, a desk, a chair, a TV, a wall with a cityscape painting, and a window with curtains.

Executive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Triple Room

A hotel room with two beds, a large cityscape painting on the wall, and patterned curtains.

Executive Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Quadruple Room

A room with three beds, purple walls, a large window, and a mural of boats.

Executive Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

A bedroom with a bed, a desk, a chair, a television, and a wardrobe.

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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  • Free WiFi
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About the neighborhood

Madrid

Madrid Centro stay.Within a 10-minute walk of this Madrid Centro hostal, you'll find Puerta del Sol and Gran Via. Also, Plaza Mayor is within half a mile (1 km) and El Retiro Park is within 2 miles (3 km).

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • San Miguel Market - 8 min walk - 0.5 miles

Getting around

  • Sol Station - 4 min walk
  • Madrid Recoletos Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪Museo del Jamón - ‬2 min walk
  • ‪La Casa del Abuelo - ‬1 min walk
  • ‪Prada A Tope - ‬2 min walk
  • ‪Casa Toni - ‬1 min walk
  • ‪La Fontana de Oro - ‬1 min walk

About this property

JC Rooms Santa Ana

3-star hostal near Puerta del Sol
As a guest of JC Rooms Santa Ana, you'll find tour/ticket assistance, room service (during limited hours), and a front-desk safe. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Madrid hostal is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site
JC Rooms Santa Ana offers 21 accommodations with DVD players and safes. These individually decorated and furnished accommodations include desks. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers. This Madrid hostal provides complimentary wireless Internet access. Housekeeping is provided daily.

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  • Air conditioning
  • Breakfast available
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4.1 out of 5, Very good, 935 reviews
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Total with taxes and fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • DVD player
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Accessibility

  • No elevator

Room amenities

Entertainment

  • 26-inch LCD TV
  • DVD player

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per person (roundtrip)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

JC Rooms Santa Ana
JC Rooms Santa Ana Hotel
JC Rooms Santa Ana Hotel Madrid
JC Rooms Santa Ana Madrid
Santa Ana JC
JC Rooms Santa Ana Hostal Madrid
JC Rooms Santa Ana Hostal
JC Rooms Santa Ana Madrid
Hostal JC Rooms Santa Ana Madrid
Madrid JC Rooms Santa Ana Hostal
Hostal JC Rooms Santa Ana
Jc Rooms Santa Ana Madrid
JC Rooms Santa Ana Hostal
JC Rooms Santa Ana Madrid
JC Rooms Santa Ana Hostal Madrid

Frequently asked questions

How close is JC Rooms Santa Ana to the airport?

JC Rooms Santa Ana is 10 mi (20-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does JC Rooms Santa Ana have an airport shuttle?

JC Rooms Santa Ana offers an airport shuttle 24 hours a day, for a charge of EUR 70 per person, roundtrip.

Does JC Rooms Santa Ana offer free breakfast?

JC Rooms Santa Ana does not offer free breakfast.

Is there a casino at JC Rooms Santa Ana?

No, there is no casino at this hostal, but Casino Gran Via (7-min walk) is nearby.

What time is check-in at JC Rooms Santa Ana?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM.

Is there free parking at JC Rooms Santa Ana?

Free parking is not available at this hostal.

Does JC Rooms Santa Ana have a pool?

JC Rooms Santa Ana does not have a pool.

Does JC Rooms Santa Ana have a spa?

There are no spa services available at this hostal.

How close is JC Rooms Santa Ana to downtown Madrid?

JC Rooms Santa Ana is 0.2 mi away from Madrid.

JC Rooms Santa Ana Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 74 out of 223 reviews
Rating 8 - Good. 100 out of 223 reviews
Rating 6 - Okay. 37 out of 223 reviews
Rating 4 - Poor. 7 out of 223 reviews
Rating 2 - Terrible. 5 out of 223 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, nice and clean apartment, ideally located and rightly priced
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great customer service. Very clean. Close to all the main attractions and next to Gran Vía.
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities
The room is too small, bathroom is too small...tv is too small. Location is excellent
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Central, friendly and clean

All sights, restaurants and shops within walking distance. Very friendly English speaking staff. Room pretty small and some things slightly worn, but we had private bathroom and everything was super clean. Perfect location and great value for money. We would definitely come back. OBS! First floor without elevator, and no place for the noise sensitive - thin walls & windows ;-)
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

Ottima posizione

La struttura si trova in centro, abbiamo visitato la città senza quasi mai prendere alcun mezzo. La nostra camera era adeguata per un viaggio di coppia di 3 giorni, c'era una piccola finestra che dava su una corte interna. Per noi è stata un'ottima soluzione. Forse le camere che danno sulla via risetiranno della movida, ma nel nostro caso abbiamo dormito sonni tranquilli.
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Un sitio casi perfecto excepto por la noche

Todo perfecto excepto durante la noche: fue imposible dormir hasta las 5:00 de la mañana, momento en el que la música de un local cercano dejó de sonar.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena

Ótima localização, perto dos principais pontos turísticos.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy bien
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación, habitación no tan grande pero cómodas, la única pega es que el lavamanos es tan pequeño que es casi imposible de usar, de resto todo muy bien, el personal muy amable, pienso volver
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness
L’hotel era vicino al centro👍. Ha una bella doccia👍! Per arrivare in camera, al primo piano, non c’è l’ascensore👎! Di notte si sentivano i rumori, provenienti dall’esterno👎!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación, buen lugar para descansar.

Muy buena experiencia en general. El hotel tiene excelente ubicación, los anfitriones amables. Las habitaciones tienen lo suficiente para descansar bien. Se agradece que incluyan una botella de agua de cortesía por usuario, sobre todo en verano. Volvería definitivamente.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta muy bien ubicado y la habitación confortable. La pega es que no tiene ascensor
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación que podría se un poco ruidosa.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Posizione centrale. Comoda dalle fermate metro sia Sivigli che Sol. Invece deluso di chi effettuava le pulizie. Inziavano alle 7.30 facendo un baccano allucinante.
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay for the money

There was no complimentary water as stated, minute cancellation to another gluten, but the rooms are very good for the price and clean. Private bathrooms. Worth it
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiero volver

Me gusto mucho la habitaciok muy comoda
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi hotel de preferencia en Madrid 100% recomendado

El establecimiento está ubicado dentro de lo que parece ser un edificio de apartamentos, y ocupa toda la primera planta. Al principio puede ser un poco extraño, incluso debes sonar un timbre desde la puerta de acceso para que te abran y accedas al edificio. No obstante el nivel de servicio es de lo mejor, los chicos de la recepción están disponibles las 24 horas y son súper amables desde que te reciben hasta el check-out. Algo que notarás desde el principio es que las habitaciones no tienen números tradicionales, sino nombres de regiones de España. En la habitación tienen un frigobar y todos los días te dejan refrescos y agua de cortesía lo cual se agradece. En cuanto a la ubicación, estarás a unos pasos de todo lo que ocurre en Madrid, en 5 minutos a pie estás en Plaza Mayor, en Gran Vía o en calle Preciados. A unos cuantos pasos encontrarás la Puerta del Sol y en ella la estación del metro Sol desde donde te puedes mover por todo Madrid y acceder a la red de cercanías. Si te agradan las visitas culturales en 15 minutos a pie, llegarás al museo del Prado. He sido huésped de este hotel varias veces, y si debo señalar algo en contra sería que algunas habitaciones son un poco reducidas y te cuesta trabajo moverte en ellas, aunque por otra parte esto es normal en muchas partes de Europa.
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Картинка и никакого сервиса

При выборе отеля главным было - две отдельные кровати! Заселили в номер и оказалось, что кровать одна и по размеру она 140 см не больше. Долго объяснялись на ресепшене с женщиной и договорились, что завтра нас переселят в номер с отдельными кроватями... Переселили. Но это не последнее разочарование! Когда стали узнавать про завтраки, которые обозначены, как "Предлагается завтрак, который оплачивается в объекте размещения", выяснилось, что их нет вообще ни платно ни как! При этом ни чайника, ни кулера с горячей водой нет. Побегав по ближайшим кафе обнаружили, что кроме кофе и булок ничего нет для завтрака и время работы с 8.00 часов и не ранее! А мы предполагали уже уезжать на экскурсии в это время. Сказать, что разочарованы, это ничего не сказать. Еще на период проживания в этом отеле пришелся мой день рожденье. Может конечно в этом отеле не принято поздравлять, но я с таким столкнулась впервые, везде хоть на словах, хоть не большим комплиментом, не важно что, поздравляли! Было обидно и не приятно... И про чистоту... Хоть и картинка яркая, индивидуальный дизайн, но чистота оставляет желать лучшего! Стены в разводах и грязных пятнах. В ванной гель, мыло и шампунь не подкладывают, как дали по одной штуки на двоих так больше и не подкладывали))). Не советую... И сама не вернусь туда!
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
El servicio y la atencion excelentes...lugar accasible ....habitacion comoda . La limpieza de los baños podria ser mejorable es el unico handicap. Por lo demas excelente lugar para descansar .
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekte Lage im Zentrum und trotzdem ruhig. Für einen Kurzzrip zu empfehlen.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fridge in room, stocked each day with free water and cola.
Stayed 4 nights in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness
Very close to puerta del sol, and clean. Nothing else to recommend.
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all a very bas hospitality and attitude from the stuff , they cannot handle anything , my reserved they said hotels canceled it and they want me to pay cash more and put deposit and i didn't get any cancellations or emails to notify me till one hour i stay without fixing a problem , now they put the blame at hotels and i do so because i don't know my money now where has gone and i aid cash so i paid 2 times
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Great rooms but noisy

The room was excellent and service was excellent. Can’t blame the hotel for the noise as this is a tourist area. You can hear the noise of people walking down the hall and the walls are thin. Staff was great and location to everything was very convenient. Everything was walking distance. Would recommend for travel stay but not for business.
Stayed 3 nights in Nov 2019