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NH Madrid Atocha

3.0 star property
3-star hotel near El Retiro Park

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Photo gallery for NH Madrid Atocha

Front of property
Lobby
Buffet
Property amenity
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Paseo de la Infanta Isabel 9, Madrid, Madrid, 28014
  • Place, Prado Museum
    ‪11 min walk‬
  • Place, El Retiro Park
    ‪13 min walk‬
  • Place, Gran Via
    ‪20 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

8.2 out of 10
Very good
(29 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

9.4 out of 10
Exceptional
(31 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Single Room

Basic Single Room | Minibar, in-room safe, desk, blackout drapes

Basic Single Room

8.4 out of 10
Very good
(15 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Madrid

Jerónimos stay.Within a 15-minute walk of this Jerónimos hotel, you'll find El Retiro Park and Museo Nacional Centro de Arte Reina Sofía. Also, Prado Museum is within half a mile (1 km) and Gran Via is within 2 miles (3 km).

What's nearby

  • Prado Museum - 11 min walk - 0.6 miles
  • El Retiro Park - 13 min walk - 0.7 miles
  • Puerta del Sol - 19 min walk - 1.1 miles
  • Gran Via - 20 min walk - 1.1 miles
  • Plaza Mayor - 4 min drive - 2.0 miles

Getting around

  • Madrid Atocha Station - 2 min walk
  • Atocha Renfe Station - 2 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪El Brillante - ‬6 min walk
  • ‪Trotamundos - ‬1 min walk
  • ‪Sép7ima - ‬2 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪Bar Asturias - ‬5 min walk

About this property

NH Madrid Atocha

3-star hotel near El Retiro Park
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 312 square feet (29 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly NH Madrid Atocha.

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 8 levels
  • 312 sq ft of conference space
  • 29 sq m of conference space
  • Built in 1947
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
NH Madrid Atocha offers 68 air-conditioned accommodations with minibars and safes. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 to 22 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 to 22 per person
  • Nearby parking fee: EUR 35 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Sur
Nh Sur Hotel
Nh Sur Hotel Madrid
Nh Sur Madrid
Hotel NH Madrid Atocha
NH Madrid Atocha Hotel
NH Madrid Atocha Madrid
NH Madrid Atocha Hotel Madrid

Frequently asked questions

How close is NH Madrid Atocha to the airport?

NH Madrid Atocha is 11.2 mi (17-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does NH Madrid Atocha have an airport shuttle?

Airport shuttle services are not available at NH Madrid Atocha.

Does NH Madrid Atocha offer free breakfast?

Free breakfast isn’t provided at NH Madrid Atocha, but buffet breakfast is offered for a fee of between EUR 16 and 22 per person. It's available every day from 7 AM to 10:30 AM.

Is there a casino at NH Madrid Atocha?

No, there is no casino at this hotel, but Casino Gran Via (3-min drive) is nearby.

What time is check-in at NH Madrid Atocha?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at NH Madrid Atocha?

Free parking is not available at this hotel.

Does NH Madrid Atocha have a pool?

NH Madrid Atocha does not have a pool.

Does NH Madrid Atocha have a restaurant?

Yes, there is a restaurant on site.

Does NH Madrid Atocha have a spa?

There are no spa services available at this hotel.

How close is NH Madrid Atocha to downtown Madrid?

NH Madrid Atocha is 1 mi away from Madrid.

Reviews

NH Madrid Atocha Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 471 out of 994 reviews
Rating 8 - Good. 371 out of 994 reviews
Rating 6 - Okay. 90 out of 994 reviews
Rating 4 - Poor. 38 out of 994 reviews
Rating 2 - Terrible. 24 out of 994 reviews

Reviews

6/10 Okay

Paul, Nottingham

Stayed 1 night in Jun 2025

8/10 Good

Paul

Traveled with family
Was very conveniently located, area is so so, hotel is between 2 & 3 stars, staff was great
Stayed 2 nights in Jun 2025

8/10 Good

Wendy

Stayed 1 night in Jun 2025

10/10 Excellent

Mary, Chicago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is directly across from the Atocha Central train station making it a perfect jumping off point. The entrance has an elevator to lower baggage or any mobility aids to the entrance which is a few steps below street level. Within about 2 yards is an elevator that takes you down to the Metro and Atocha station.
Stayed 1 night in Jun 2025

4/10 Poor

Lisbeth

Liked: Staff & service
They do not have a restaurant nor do they have room service. The facility is tiny beyond comprehension for we were charged 285 euros for a room the size of a closet and no room service.
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl Susan

Stayed 1 night in May 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Room comfort

Best for train travellers

Very convenient for Atocha station despite roadworks. Arriving by car is hazardous as there is no loading bay and the hotel is on a main road by 2 bus stops. Staff very helpful. Room was very small with little space for luggage. TV reception poor. Only one small lift. Good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Argimiro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotels chain

The NH hotels are a great hotels chain, I have stayed is several countries. Breakfasts are very good, located is good areas
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately I am only here for one night but it was excellent. I would say that you need better holders for the soaps in the bathroom. The ones that you have come apart when you try to use them.
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is directly across from the main entrance to Atocha station and the express bus to the airport. The surrounding area felt safe even late at night. The hotel was clean and modern. The room was fairly small for the price but this a perfect place if you are arriving late or leaving early.
Stayed 1 night in Mar 2025

10/10 Excellent

sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Yosbel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very very small. Poorly designed. The toilet was right in front of the sink so you had to stand on the side of the sink. Why? No toom to open 2 suitcases let alone one. Breakfast was delicious and had plenty of choices. Right across the street from the train station.
Stayed 1 night in Mar 2025

6/10 Okay

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and clean room
Stayed 1 night in Feb 2025

8/10 Good

maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but no night rest.

Everything was good except the air conditioning Which did not work during the night which affected my night rest. Hopefully you can improve that, then it will be considered an excellent stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great location near Atocha station
Stayed 1 night in Dec 2024

10/10 Excellent

Erika

Stayed 1 night in Nov 2024

10/10 Excellent

KHALID

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Nov 2024

8/10 Good

Jorge

Stayed 2 nights in Oct 2024

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the Atocha train station and the Riterno park
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We .oved the location
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was very close from the main station.
Stayed 2 nights in Oct 2024