NH Collection Palacio de Tepa

5.0 star property
5-star luxury hotel near Puerta del Sol

Choose dates to view prices

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

9.2 out of 10
Wonderful
(21 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Single Room, 1 Double Bed

Deluxe Single Room, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Single Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room (View)

Deluxe Room (View) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (View)

9.6 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite (View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed

View all photos for Junior Suite (Extra Bed 3 Ad with View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 3 Ad with View)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Family Room (2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Family Room (2 Adults + 1 Child)

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed, 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Family Room (3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Family Room (3 Adults)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Junior Suite (Extra Bed 2A + 1Ch with View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2A + 1Ch with View)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Madrid

Madrid Centro stay.A stay at this Madrid Centro hotel places you steps from Plaza de Santa Ana and a 5-minute walk from Puerta del Sol. Plaza Mayor and Gran Via are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Gran Via - 8 min walk - 0.5 miles
  • Prado Museum - 9 min walk - 0.5 miles
  • Royal Palace of Madrid - 13 min walk - 0.7 miles

Getting around

  • Anton Martin Station - 3 min walk
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Ginger - ‬2 min walk
  • ‪La Rollerie - ‬2 min walk
  • ‪Castizo de Plaza del Ángel - ‬1 min walk
  • ‪Sky Bar - ‬2 min walk
  • ‪Zuppa - ‬1 min walk

About this property

NH Collection Palacio de Tepa

5-star luxury hotel near Puerta del Sol
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A 24-hour fitness center, spa services, and a library are also featured at the luxury NH Collection Palacio de Tepa. For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2010
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Palacio de Tepa offers 83 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Family friendly

  • In-room sofa bed
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)
  • Valet parking on site (EUR 40 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 33.90 for adults and EUR 33.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 49-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 33.90 for adults and EUR 33.90 for children
  • Valet parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Palacio
Nh Palacio Tepa
Nh Palacio Tepa Hotel
Nh Palacio Tepa Hotel Madrid
Nh Palacio Tepa Madrid
NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid

Frequently asked questions

How close is NH Collection Palacio de Tepa to the airport?

NH Collection Palacio de Tepa is 10.3 mi (23-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at NH Collection Palacio de Tepa?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Tepa on Nov 25, 2025 start from $352.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Palacio de Tepa have an airport shuttle?

Airport shuttle services are not available at NH Collection Palacio de Tepa.

Does NH Collection Palacio de Tepa offer free breakfast?

Free breakfast isn’t provided at NH Collection Palacio de Tepa, but cooked-to-order breakfast is offered for a fee of EUR 33.90 for adults and EUR 33.90 for children. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 8:00 AM to 11:30 AM.

Is there a casino at NH Collection Palacio de Tepa?

No, there is no casino at this hotel, but Casino de Madrid (7-min walk) and Casino Gran Via (11-min walk) are nearby.

What time is check-in at NH Collection Palacio de Tepa?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at NH Collection Palacio de Tepa?

Free parking is not available at this hotel. Valet parking is available for EUR 40 per day.

Does NH Collection Palacio de Tepa have a pool?

NH Collection Palacio de Tepa does not have a pool.

Does NH Collection Palacio de Tepa have a restaurant?

NH Collection Palacio de Tepa is home to Entre Letras, which features Mediterranean cuisine.

Does NH Collection Palacio de Tepa have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is NH Collection Palacio de Tepa to downtown Madrid?

NH Collection Palacio de Tepa is 0.2 mi away from Madrid.

NH Collection Palacio de Tepa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great long stay at Palacio de Tepa. The location was perfect and within walking distance to main sites! The staff are fabulous too!
Stayed 10 nights in Jul 2025

10/10 Excellent

JOE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH Collection never disappoints. Always outstanding
Stayed 2 nights in Jul 2025

8/10 Good

Marietta

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, clean room and comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Madrid. Conveniently located but quiet. I stayed here multiple times and will only stay here when I’m in Madrid.
Stayed 3 nights in Jul 2025

8/10 Good

Lionel

Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent; great breakfast. It was clean and quiet. Excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

8/10 Good

PAMELA

Stayed 2 nights in Jun 2025

10/10 Excellent

Shane

Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome and fun. Good energy. Great location. Perfect Madrid stopover.
Stayed 1 night in May 2025

10/10 Excellent

Marcus

Stayed 1 night in Jun 2025

8/10 Good

Rupert

Stayed 5 nights in May 2025

6/10 Okay

scott

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Sachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 2 nights in Mar 2025

10/10 Excellent

Claudio

Stayed 2 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Monica

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to have options for dining and shopping within walking distance. The area feel secure and although get crowded I personally liked it!
Stayed 1 night in Feb 2025

10/10 Excellent

Mohsen

Stayed 2 nights in Feb 2025

6/10 Okay

Alyaa

Stayed 5 nights in Feb 2025

4/10 Poor

Cristina

Stayed 2 nights in Oct 2024

2/10 Terrible

Abdulla

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Solomon

Stayed 1 night in Jan 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025