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NH Collection Madrid Gran Vía

4.0 star property
4-star hotel near Gran Via

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Photo gallery for NH Collection Madrid Gran Vía

View from room
Lunch and dinner served, Spanish cuisine
Premium Room | 1 bedroom, minibar, in-room safe, soundproofing
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Gran Via 21, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Junior Suite (Gran Via View)

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite (Gran Via View)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room (Gran Vía View)

Premium Room (Gran Vía View) | 1 bedroom, minibar, in-room safe, soundproofing

Premium Room (Gran Vía View)

9.8 out of 10
Exceptional
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | 1 bedroom, minibar, in-room safe, soundproofing

Premium Room

9.8 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Gran Vía View)

Superior Room (Gran Vía View) | 1 bedroom, minibar, in-room safe, soundproofing

Superior Room (Gran Vía View)

9.6 out of 10
Exceptional
(21 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, minibar, in-room safe, soundproofing

Superior Double or Twin Room

9.4 out of 10
Exceptional
(20 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Large)

1 bedroom, minibar, in-room safe, soundproofing

Premium Room (Extra Large)

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via View, Extra Bed 3 Adults)

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite (Gran Via View, Extra Bed 3 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Madrid

City center stay.A stay at this Madrid Centro hotel places you steps from Gran Via and within a 10-minute walk of Puerta del Sol. Also, Plaza Mayor is within half a mile (1 km) and Prado Museum is within 2 miles (3 km).

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Puerta del Sol - 6 min walk - 0.4 miles
  • Plaza Mayor - 11 min walk - 0.6 miles
  • Prado Museum - 13 min walk - 0.7 miles
  • Royal Palace of Madrid - 16 min walk - 0.9 miles

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Oink Jamón Ibérico - ‬1 min walk

About this property

NH Collection Madrid Gran Vía

4-star hotel near Gran Via
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. NH Collection Madrid Gran Vía also features a terrace, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

  • 94 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Madrid Gran Vía offers 94 accommodations with minibars and safes. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 45-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 13 to 32 per person
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

How close is NH Collection Madrid Gran Vía to the airport?

NH Collection Madrid Gran Vía is 9.7 mi (19-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at NH Collection Madrid Gran Vía?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at NH Collection Madrid Gran Vía on Nov 9, 2025 start from $293.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Madrid Gran Vía have an airport shuttle?

Airport shuttle services are not available at NH Collection Madrid Gran Vía.

Does NH Collection Madrid Gran Vía offer free breakfast?

Free breakfast isn’t provided at NH Collection Madrid Gran Vía, but cooked-to-order breakfast is offered for a fee of between EUR 13 and 32 per person. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 8:00 AM to noon.

Is there a casino at NH Collection Madrid Gran Vía?

No, there is no casino at this hotel, but Casino Gran Via (1-min walk) and Casino de Madrid (5-min walk) are nearby.

What time is check-in at NH Collection Madrid Gran Vía?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at NH Collection Madrid Gran Vía?

Free parking is not available at this hotel.

Does NH Collection Madrid Gran Vía have a pool?

NH Collection Madrid Gran Vía does not have a pool.

Does NH Collection Madrid Gran Vía have a restaurant?

NH Collection Madrid Gran Vía is home to Picalagartos, which features Spanish cuisine.

Does NH Collection Madrid Gran Vía have a spa?

There are no spa services available at this hotel.

How close is NH Collection Madrid Gran Vía to downtown Madrid?

NH Collection Madrid Gran Vía is 0.3 mi away from Madrid.

NH Collection Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 802 out of 1018 reviews
Rating 8 - Good. 159 out of 1018 reviews
Rating 6 - Okay. 31 out of 1018 reviews
Rating 4 - Poor. 13 out of 1018 reviews
Rating 2 - Terrible. 13 out of 1018 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and good location for our visit!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacques

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

manasa vallabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Gwendolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing! Loved the location and friendly, welcoming staff. Very clean and comfortable with a great breakfast selection.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Prime location, super walkable. Rooms are modern and comfortable. Staff was also very friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lina, orlando

Stayed 6 nights in Jul 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view.
Stayed 3 nights in Jul 2025

10/10 Excellent

Toliy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice place
Stayed 2 nights in Jul 2025

10/10 Excellent

Sergey

Stayed 2 nights in Jul 2025

8/10 Good

Ceta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, staff helpful, received nice birthday gift. Gran Via metro next to hotel. Sol metro is 3 min walk. Bus stop outside hotel. Location is excellent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 2 nights in Jun 2025

10/10 Excellent

Ines

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Jun 2025

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Sound proof window work really well in a very noisy never-sleep Gran Via. Nice decorated rooms. I had been in this hotel several times in different rooms. Those with balcony on the Gran Via side are very nice, but somehow I liked more the last one we stayed overlooking McDonald's. Book in advance to get more choices and better price.
Stayed 1 night in Jun 2025

10/10 Excellent

Rochelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely staff, beautiful views, clean, and will definitely be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for weekend trip to Madrid, we couldn’t fault the location , service and room !
View from room 504
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy the location
Stayed 7 nights in May 2025

10/10 Excellent

Jennifer, St Helena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will 100% stay at this hotel again and again. The staff is amazing, the facilities are gorgeous. Everyone is kind, the beds are comfortable, as are the pillows.. rooms are beautiful. I have repeatedly stayed in Madrid, I find this location to be superb. It is walkable to everywhere, and in the heart of the action. The rooms are quiet, roof gorgeous, staff bend over backwards to be helpful. Wonderful food as well. Each area is thoughtfully decorated and our visit in a balcony room was outstanding!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Ivonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadia fue excepcional. Desde la llegada nos recibieron como reyes. Luego la habitacion super comoda y limpia. La vista del balcon exceptional. La cena y desayuno en el piso 8 super y el roof top tambien. En resumen Espectacular!!
Stayed 4 nights in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay at Madrid

Good location, clean, friendly
Stayed 3 nights in Apr 2025

8/10 Good

Oscar

Stayed 2 nights in Apr 2025

2/10 Terrible

Pornpairoa

Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were truly impressed by the level of service and professionalism at this hotel. Every detail was carefully attended to, and the entire staff made us feel completely at home. A special thank you to Bianca, Guest Relations Manager, whose warmth, attention, and personal touch made our stay even more memorable. Her genuine care and dedication truly set this place apart. We felt welcomed, valued, and relaxed throughout our stay. Highly recommended – we can’t wait to come back!
Stayed 9 nights in Apr 2025

10/10 Excellent

Emeric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 1 night in Apr 2025

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort

Short visit at Madrid center.

It is a good 3.5 stars hotel with friendly and helpful recepcionists. The restaurant service is ok. The rest is average. A little noise at nigths, so we placed ear plugs on Thank you!
Stayed 2 nights in Apr 2025