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Arc House Madrid

1.0 star property
Hotel near Puerta del Sol, connected to a rail/subway station in Madrid

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Photo gallery for Arc House Madrid

1 bedroom, free WiFi, bed sheets
Interior
Interior
Interior
Fridge, microwave

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
CALLE DE LA VICTORIA 2, Madrid, Madrid, 28002
  • Puerta del Sol
    ‪1 min walk‬
  • Gran Via
    ‪6 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for One bed in a Mix Shared Dormitory for 4 people

One bed in a Mix Shared Dormitory for 4 people | 1 bedroom, free WiFi, bed sheets

One bed in a Mix Shared Dormitory for 4 people

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 8 people

1 bedroom, free WiFi, bed sheets

One bed in a Mix Shared Dormitory for 8 people

  • Sleeps 1
  • 1 Twin Bunk Bed

Basic Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One bed in a Mix Shared Dormitory for maximum 10 people

1 bedroom, free WiFi, bed sheets

One bed in a Mix Shared Dormitory for maximum 10 people

  • Sleeps 1
  • 1 Twin Bunk Bed

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory 12 people

1 bedroom, free WiFi, bed sheets

One bed in a Mix Shared Dormitory 12 people

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 6 people

1 bedroom, free WiFi, bed sheets

One bed in a Mix Shared Dormitory for 6 people

  • Sleeps 1
  • 1 Twin Bunk Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for One bed in a Female Shared Dormitory for 8 people

1 bedroom, free WiFi, bed sheets

One bed in a Female Shared Dormitory for 8 people

  • Sleeps 1
  • 1 Twin Bunk Bed

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About the neighborhood

Madrid

Heart of Madrid.A stay at this Madrid Centro hotel places you steps from Puerta del Sol and a 5-minute walk from Plaza de Santa Ana. Gran Via and Plaza Mayor are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 miles
  • Gran Via - 6 min walk - 0.4 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Prado Museum - 9 min walk - 0.5 miles
  • Royal Palace of Madrid - 13 min walk - 0.7 miles

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Fontana de Oro - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪La Catedral - ‬1 min walk
  • ‪La Carmela - ‬1 min walk

About this property

Arc House Madrid

Hotel near Puerta del Sol, connected to a rail/subway station in Madrid
As a guest of Arc House Madrid , you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Arc House Madrid also features concierge services, express check-out, and a communal living room.

This Madrid hotel is smoke free.

  • 23 guestrooms or units
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Lockers available
Arc House Madrid offers 23 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • No elevator
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 3 detached shared bathrooms
  • Hair dryer (on request)

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 10 for check-in between 10:00 AM and 10:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 4
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 10 for check-in between 10:00 AM and 10:30 AM
  • Late check-out fee: EUR 4 (subject to availability)
  • Towels fee: EUR 3 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Arc House Madrid .
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arc House Madrid Hotel
Arc House Madrid Madrid
Arc House Madrid Hotel Madrid

Frequently asked questions

How close is Arc House Madrid to the airport?

Arc House Madrid is 10 mi (21-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Arc House Madrid ?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at Arc House Madrid on Aug 31, 2025 start from $64.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Arc House Madrid have an airport shuttle?

Airport shuttle services are not available at Arc House Madrid .

Does Arc House Madrid offer free breakfast?

Arc House Madrid does not offer free breakfast.

Is there a casino at Arc House Madrid ?

No, there is no casino at this hotel, but Casino de Madrid (4-min walk) and Casino Gran Via (7-min walk) are nearby.

What time is check-in at Arc House Madrid ?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Arc House Madrid ?

Free parking is not available at this hotel.

Does Arc House Madrid have a pool?

Arc House Madrid does not have a pool.

Does Arc House Madrid have a spa?

There are no spa services available at this hotel.

How close is Arc House Madrid to downtown Madrid?

Arc House Madrid is 0.1 mi away from Madrid.

Arc House Madrid Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 80 reviews
Rating 8 - Good. 16 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 5 out of 80 reviews
Rating 2 - Terrible. 17 out of 80 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE IF YOU VALUE SLEEP AND PEACE OF MIND!!! The staff was incredibly argumentative and gave multiple misrepresentations and tried to charge me for things that did not exist as possibilities to be charged for. They will blame it on not understanding. I never got more than three hours of sleep here. In addition to the noise from the street below (the room has very poor soundproofing) and the other guests' loud snoring, I also would have to flick away bugs from my bed while I lay awake at night. They do not have ample restroom facilities either. After the men's shower flooded, I was told I had to use the women's shower. Moreover, they shut off the water in the only bathroom, meaning the toilets could not flush and I could not wash my hands. Paying an extra amount to purchase a new hotel and check out early was well worth it for my health and sanity.
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Ubicación

Estuve solo unas horas para descansar porque tenia un vuelo en la noche. Buena opcion para guardar las cosas en el centro de Madrid
Stayed 1 night in Apr 2025

10/10 Excellent

anmar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

Naji

Stayed 2 nights in Jan 2025

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly helpful staff in very convenient location
Stayed 3 nights in Dec 2024

2/10 Terrible

JACEK

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

2/10 Terrible

Gabriel

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property never allowed me to stay they would not open the door worst experience ever
Stayed 2 nights in Aug 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy and really bad customer/front desk service
Stayed 1 night in May 2024

10/10 Excellent

Ivan A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Fabiola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, solo deberían tener opciones de habitaciones privadas con baño.
Stayed 1 night in May 2024

2/10 Terrible

Zane

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Chelsea

Stayed 1 night in Jan 2024

2/10 Terrible

Ricardo

Stayed 7 nights in Feb 2024

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Luis Eduardo

Stayed 1 night in Oct 2023

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Stayed 1 night in Aug 2023

8/10 Good

Kaila

Liked: Cleanliness, property conditions & facilities
Good hostel experience, unfortunately the other guests in the room were a little obnoxious. . .
Stayed 3 nights in Jun 2023

10/10 Excellent

Agenor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

jorge

Stayed 1 night in Jan 2025

10/10 Excellent

JORGE ARTURO

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Luis

Stayed 2 nights in Nov 2024

10/10 Excellent

Tony

Stayed 1 night in Oct 2024