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Crowne Plaza London - Heathrow, an IHG Hotel

4.0 star property
Enjoy 2 restaurants at this 4-star West Drayton hotel

Choose dates to view prices

Photo gallery for Crowne Plaza London - Heathrow, an IHG Hotel

Indoor pool
Terrace/patio
Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes
Property amenity
Property amenity
Reviews
8.0

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available

Explore the area

Map
Stockley Road, West Drayton, England, UB7 9NA
  • Popular LocationStockley Park16 min walk
  • Popular LocationBrunel University7 min drive
  • AirportLondon (LHR-Heathrow)8 min drive
  • Popular LocationWindsor Castle12 min drive

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Business Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Accessible

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Room amenity

Premium Room, 1 King Bed, Business Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Business Lounge Access

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Business Lounge Access

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Crowne Plaza London Heathrow T4, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1010)
The price is $160
per night
$192 total
includes taxes & fees
Jun 4 - Jun 5
Crowne Plaza London Heathrow T4, an IHG Hotel

About the neighborhood

West Drayton

Close to airport.You'll find Stockley Park and Brunel University within 3 miles (5 km) of this hotel. Windsor Castle is within 9 miles (15 km) and Hampton Court Palace is within 12 miles (20 km).

What's nearby

  • Stockley Park - 16 min walk
  • London Motor Museum - 5 min drive
  • Brunel University - 7 min drive
  • Windsor Castle - 12 min drive
  • Twickenham Stadium - 16 min drive

Getting around

  • Hayes & Harlington Station - 5 min drive
  • Hounslow West Underground Station - 8 min drive
  • Heathrow Airport (LHR) - 16 min drive

Restaurants

  • Sipson Tandoori Restaurant - 18 min walk
  • Cintia's Cafe - 17 min walk
  • The Great Western - 4 min drive
  • Zayani Restaurant - 19 min walk
  • The Orangery by Sapna - 5 min drive

About this property

Crowne Plaza London - Heathrow, an IHG Hotel

Enjoy 2 restaurants at this 4-star West Drayton hotel
As a guest of Crowne Plaza London - Heathrow, an IHG Hotel, you'll find an indoor pool, a health club, a spa tub, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and a garden are also featured at the business-friendly Crowne Plaza London - Heathrow, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star West Drayton hotel is smoke free.

  • 465 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza London - Heathrow, an IHG Hotel offers 465 accommodations with minibars and safes. A pillow menu is available. Plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

Arabic, Dutch, English, French, German, Hungarian, Italian, Japanese, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Self parking on site (GBP 16 per day)
  • Extended parking on site (GBP 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 18.50 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Plasma TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 18.50 per person
  • Airport shuttle fee: GBP 7
  • Self parking fee: GBP 16.00 per day
  • Extended parking fee: GBP 16 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Heathrow
Crowne Plaza Heathrow London
Crowne Plaza London Heathrow
Crowne Plaza London Hotel Heathrow
Heathrow Crowne Plaza
London Crowne Plaza Heathrow
London Heathrow Crowne Plaza
Crowne Plaza Hotel London-Heathrow West Drayton, Greater London
Crowne Plaza West Drayton
Crowne Plaza London Heathrow Hotel West Drayton
Crowne Plaza London Heathrow Hotel
Crowne Plaza London Heathrow West Drayton
Crowne Plaza London Heathrow
Crowne Plaza London Heathrow an IHG Hotel
Crowne Plaza London - Heathrow, an IHG Hotel Hotel
Crowne Plaza London - Heathrow, an IHG Hotel West Drayton
Crowne Plaza London - Heathrow, an IHG Hotel Hotel West Drayton

Frequently asked questions

How close is Crowne Plaza London - Heathrow, an IHG Hotel to the airport?

Crowne Plaza London - Heathrow, an IHG Hotel is 2.5 mi (16-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Crowne Plaza London - Heathrow, an IHG Hotel have an airport shuttle?

Crowne Plaza London - Heathrow, an IHG Hotel offers an airport shuttle 24 hours a day, at scheduled times, for a charge of GBP 7 one-way.

Does Crowne Plaza London - Heathrow, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza London - Heathrow, an IHG Hotel, but English breakfast is offered for a fee of GBP 18.50 per person.

Is there a casino at Crowne Plaza London - Heathrow, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza London - Heathrow, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crowne Plaza London - Heathrow, an IHG Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 16.00 per day. Extended parking is available for GBP 16 per day.

Does Crowne Plaza London - Heathrow, an IHG Hotel have a pool?

Crowne Plaza London - Heathrow, an IHG Hotel features an indoor pool. Pool access starts at 6:30 AM.

Does Crowne Plaza London - Heathrow, an IHG Hotel have a restaurant?

There are 2 onsite restaurants, offering options like British cuisine and light fare.

Does Crowne Plaza London - Heathrow, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza London - Heathrow, an IHG Hotel to downtown West Drayton?

Crowne Plaza London - Heathrow, an IHG Hotel is 0.6 mi away from West Drayton.

Crowne Plaza London - Heathrow, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 366 out of 999 reviews" "
Rating 8 - Good. 387 out of 999 reviews" "
Rating 6 - Okay. 130 out of 999 reviews" "
Rating 4 - Poor. 72 out of 999 reviews" "
Rating 2 - Terrible. 44 out of 999 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Djahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disappointed
Indian restaurant closed which was disappointing as this was a determining factor in my decision to stay. Explanation being ‘they’re doing something in the kitchen’ but not communicated at any point in the booking process. Also never mentioned gym or pool during check in so maybe that was closed too...
Stayed 1 night in Mar 2020

10/10 Excellent

Varinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aowsom
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is practically a village it has everything you could want. My room was very well presented and staff were very helpful. I have no complaints
Stayed 1 night in Feb 2020

2/10 Terrible

jimmy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not good
room smelt of smoke. shower didn't work correct lot of noise due to people coming and going all hours
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at the hotel.. One problem - the hotel hoppa ticket machine didn't deliver the four tickets I booked and paid for. The staff kindly contacted the driver TO the airport and that went well, but there was no return ticket, so I paid again. Not thehotel's responsibility, but a facility which needs sorting.
Stayed 1 night in Jan 2020

4/10 Poor

Chanelle

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Awful food
I stayed here Saturday with my boyfriend for one night and paid £15 each for the breakfast I am really upset by the quality of the breakfast considering the amount we paid. It has even made my partner really ill and he has had to take the day of work due to a really upset stomach I think a refund of £30 would be sufficient for the anguish this has caused. Not only has this made the hotel stay awful the lay out of the food was appalling. It looked like something a twelve year old would of put together. I hope I hear back from you Kind regards Chanelle
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.Clean and functional enough for one night stay ....
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
A lovely hotel with great facilities and pleasant staff HOWEVER £16 to park a day whilst in residence there is not only extortionate but in my opinion completely wrong. If you are staying at the hotel then parking should be free
Stayed 1 night in Jan 2020