Best Western Victoria Palace

3.0 star property
3-star hotel near Westminster Abbey

Choose dates to view prices

Photo gallery for Best Western Victoria Palace

A reception area with a reception desk, purple chairs, and a sign indicating the breakfast room direction.
A hotel room with two single beds, a wooden nightstand with a lamp, a mirror, and a chair.
A buffet with various food items including eggs, beans, scrambled eggs, hash browns, and mushrooms.
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Place, River Thames
    ‪10 min walk‬
  • Place, Buckingham Palace
    ‪15 min walk‬
  • Airport, London (LCY-London City)
    ‪51 min drive‬

Room options

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

8.4 out of 10
Very good
(5 reviews)
  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Room, 1 Double Bed, Non Smoking, Annex Building

8.6 out of 10
Excellent
(11 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Room, 2 Twin Beds, Non Smoking, Annex Building

9.0 out of 10
Wonderful
(7 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Room, 2 Twin Beds, Non Smoking

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.8 out of 10
Excellent
(10 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Queen Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Victoria Station Travel Information Centre and River Thames. Westminster Abbey and Buckingham Palace are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 6 min walk - 0.4 miles
  • Apollo Victoria Theatre - 6 min walk - 0.4 miles
  • Victoria Palace Theatre - 8 min walk - 0.4 miles
  • River Thames - 10 min walk - 0.6 miles
  • Buckingham Palace - 15 min walk - 0.8 miles

Getting around

  • London (ZEP-Victoria Train Station) - 7 min walk
  • Victoria Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪The Queens Arms - ‬2 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Hatch 77 - ‬2 min walk
  • ‪Artist Residence - ‬3 min walk
  • ‪Seafresh - ‬2 min walk

About this property

Best Western Victoria Palace

3-star hotel near Westminster Abbey
As a guest of Best Western Victoria Palace, you'll find tour/ticket assistance, concierge services, and express check-out. Public spaces have free WiFi. Best Western Victoria Palace also features a front-desk safe and an elevator.

This 3-star London hotel is smoke free.

  • 86 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Best Western Victoria Palace offers 86 accommodations with safes and coffee/tea makers. This London hotel provides complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Frequently asked questions

How close is Best Western Victoria Palace to the airport?

Best Western Victoria Palace is 11.9 mi (56-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Victoria Palace?

As of Jul 31, 2026, prices found for a 1-night stay for 2 adults at Best Western Victoria Palace on Aug 16, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Victoria Palace have an airport shuttle?

Airport shuttle services are not available at Best Western Victoria Palace.

Does Best Western Victoria Palace offer free breakfast?

Free breakfast isn’t provided at Best Western Victoria Palace, but buffet breakfast is offered for a fee of GBP 12.50 per person. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Best Western Victoria Palace?

No, there is no casino at this hotel.

What time is check-in at Best Western Victoria Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Victoria Palace?

Free parking is not available at this hotel.

Does Best Western Victoria Palace have a pool?

Best Western Victoria Palace does not have a pool.

Does Best Western Victoria Palace have a spa?

There are no spa services available at this hotel.

How close is Best Western Victoria Palace to downtown London?

Best Western Victoria Palace is 1.2 mi away from London.

Best Western Victoria Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 369 out of 1003 reviews
Rating 8 - Good. 430 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful from check in right through to checkout.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just very clean and very helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location, very clean and modern
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities
Hotel excelente
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The room was tiny but clean. Great location. Not great value for money.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

C P

Liked: Cleanliness, staff & service
Stayed in the main hotel not the annex. Location was excellent. Plenty of shops, supermarkets and restaurants nearby
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jaden Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, we stayed in the Annex. It was clean and the staff were all nice and helpful. However, the breakfast was not very good.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Emilie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was in the bottom of the annex. Immaculately clean, great condition facilities. Very quiet at night and in a great location. Just a few mins walk to Victoria station. Will definitely stay here again. Staff very welcoming and friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The check-in process was quick and easy, which made everything very straightforward on arrival. The hotel is in a great location, making it very convenient for getting around. Breakfast was beautiful with plenty to choose from and everything was nicely prepared. I would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Melissa Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean room, perfect for our family of 3. Nice breakfast, friendly staff. Great location for Victoria Station and easily walkable to restaurants and other attractions. The only thing I didn’t expect was our room being in an annexe across the street, which made it less appealing to use the lounge to relax in, so we stayed in our room when we wanted a rest.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
Room was clean, simple but all you need for one night.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, modern and safe
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just smart clean and well presented
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Beverley

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfy bed.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Clean and modern room in the Annex Great bed Very nice personnel The stairs to the room might be challenging for someone with disability
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a quiet room and they found me a lovely peaceful room so that I got a good nights sleep after a very long day. Very much appreciated, thank you! Breakfast was very good (I did look around at the takeout options but the in-house breakfast was better value). Location was really convenient and as lone female traveller, I felt comfortable walking around during the early evening and morning.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

christine

Liked: Cleanliness
Limited amenities
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully friendly staff, great room, clean, tidy and really good value for money. Recommended
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and everything was clean.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Clean and tidy room modern style, would recommend
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay,
Stayed 1 night in Apr 2025