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The Westin Lake Las Vegas Resort & Spa by Marriott

4.0 star property
4-star beachfront resort near Reflection Bay Golf Club

Choose dates to view prices

Photo gallery for The Westin Lake Las Vegas Resort & Spa by Marriott

Room, 1 King Bed, Pool View | Premium bedding, in-room safe, desk, blackout drapes
Banquet hall
Exterior
Room, 1 King Bed, Lake View | Premium bedding, in-room safe, desk, blackout drapes
Villa, 1 Bedroom, Pool View | Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • On private beach
  • Spa

Explore the area

View in a map
101 Montelago Blvd, Henderson, NV, 89011
  • Reflection Bay Golf Club
    ‪3 min walk‬
  • Lake Las Vegas
    ‪1 min drive‬
  • Hoover Dam
    ‪37 min drive‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 396 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Pool View

Villa, 1 Bedroom, Pool View | Living room | 40-inch flat-screen TV with cable channels, TV, video-game console

Villa, 1 Bedroom, Pool View

  • 1594 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View

Room, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Room, Lake View

  • Lake view
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Pool View

Room, 2 Double Beds, Pool View | Pool | Outdoor pool, open 9:00 AM to 5:00 PM, cabanas (surcharge)

Room, 2 Double Beds, Pool View

8.4 out of 10
Very good
(28 reviews)
  • 396 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(14 reviews)
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Lake View

7.8 out of 10
Good
(34 reviews)
  • 396 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(64 reviews)
  • 396 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 40-inch flat-screen TV with cable channels, TV, video-game console

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 792 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(17 reviews)
  • 524 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed | Living room | 40-inch flat-screen TV with cable channels, TV, video-game console

Presidential Suite, 1 King Bed with Sofa bed

  • 1188 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Westin, Grand Suite, 1 King Bed, Balcony

Westin, Grand Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Westin, Grand Suite, 1 King Bed, Balcony

  • 1188 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(91 reviews)
  • 396 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Pool View (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Lake View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 396 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Lake View (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 396 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

8.8 out of 10
Excellent
(55 reviews)
  • 396 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the neighborhood

Henderson

On the beach.With a stay at this Lake Las Vegas resort, you'll be within half a mile (1 km) of Reflection Bay Golf Club and 9 miles (15 km) of Galleria at Sunset. T-Mobile Arena and Allegiant Stadium are also within 20 miles (32 km).
View more Resorts in Las VegasOpens in a new window

What's nearby

  • Reflection Bay Golf Club - 3 min walk - 0.2 miles
  • Lake Las Vegas - 1 min drive - 0.3 miles
  • Sam's Town - 21 min drive - 12.9 miles
  • Allegiant Stadium - 30 min drive - 20.3 miles
  • Hoover Dam - 37 min drive - 20.6 miles

Getting around

  • Las Vegas International Airport Station - 27 min drive
  • Harry Reid Intl. Airport (LAS) - 34 min drive

Restaurants

  • ‪McDonald's - ‬11 min drive
  • ‪McDonald's - ‬13 min drive
  • ‪Slice 19 - ‬10 min drive
  • ‪The Chicken Shack - ‬11 min drive
  • ‪Taco Bell - ‬11 min drive

About this property

The Westin Lake Las Vegas Resort & Spa by Marriott

4-star beachfront resort near Reflection Bay Golf Club
A private beach is featured. The Westin Lake Las Vegas Resort & Spa by Marriott offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 35 meeting rooms are available. Event space at this resort measures 118778 square feet (11035 square meters) and includes conference space. An outdoor pool, a hot tub, and a 24-hour fitness center are also featured at the family-friendly The Westin Lake Las Vegas Resort & Spa by Marriott. Free self parking is available.

This 4-star Henderson resort is smoke free.

  • 493 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 118778 sq ft of conference space
  • 11035 sq m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Westin Lake Las Vegas Resort & Spa by Marriott offers 493 accommodations with laptop-compatible safes and video-game consoles. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Henderson resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

GAveda Spa Lago has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Similar properties

Exterior

Hilton Lake Las Vegas Resort and Spa

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
3.9 out of 5, Good, 1,001 reviews
$126 nightly
The price is $142
Aug 17 - Aug 18
Total includes taxes and fees
Hilton Lake Las Vegas Resort and Spa

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 28 for adults and USD 16 to 28 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Boat
  • Full-service spa
  • Games
  • Golf clubs/equipment
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Video game console

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 6 2025 to August 31 2025 (dates subject to change):
  • Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from August 1 to December 31:
  • Beach
The property will be renovating from May 6 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Resort fee: USD 29.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 28 for adults, and USD 16 to 28 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Connecting rooms may be available on request for 2 of the same room categories. Guests will be charged a connecting room fee (per room, per day) at check-in.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Las Vegas Westin
Westin Hotel Lake Las Vegas
Westin Lake Las Vegas
Westin Lake Las Vegas Resort Henderson
Loews Lake Las Vegas Hotel Henderson
Loews Resort Henderson
Westin Lake Las Vegas Resort
Westin Lake Las Vegas Henderson
Loews Hotel Henderson
Loews Resort Henderson
Loews Henderson
Henderson Loews
The Westin Lake Las Vegas Resort Spa
The Westin Lake Las Vegas Resort Spa
The Westin Lake Las Vegas Resort & Spa by Marriott Resort
The Westin Lake Las Vegas Resort & Spa by Marriott Henderson

Frequently asked questions

How close is The Westin Lake Las Vegas Resort & Spa by Marriott to the airport?

The Westin Lake Las Vegas Resort & Spa by Marriott is 17.8 mi (31-min drive) away from the Boulder City, NV (BLD-Boulder City Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Lake Las Vegas Resort & Spa by Marriott?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at The Westin Lake Las Vegas Resort & Spa by Marriott on Aug 12, 2025 start from $104.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Lake Las Vegas Resort & Spa by Marriott have an airport shuttle?

Airport shuttle services are not available at The Westin Lake Las Vegas Resort & Spa by Marriott.

How close is The Westin Lake Las Vegas Resort & Spa by Marriott to the beach?

This resort is on a private beach. Don't forget your sunscreen! The beach is closed seasonally each year from August 1 to December 31.

Does The Westin Lake Las Vegas Resort & Spa by Marriott offer free breakfast?

Free breakfast isn’t offered at The Westin Lake Las Vegas Resort & Spa by Marriott, but full breakfast is offered for a fee of between USD 16 and 28 for adults, USD 16 and 28 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at The Westin Lake Las Vegas Resort & Spa by Marriott?

No, there is no casino at this resort, but Jokers Wild Casino (12-min drive) and Rainbow Club Casino (12-min drive) are nearby.

What time is check-in at The Westin Lake Las Vegas Resort & Spa by Marriott?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Westin Lake Las Vegas Resort & Spa by Marriott?

This resort offers free self parking.

Does The Westin Lake Las Vegas Resort & Spa by Marriott have a pool?

The Westin Lake Las Vegas Resort & Spa by Marriott features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 5:00 PM.

Does The Westin Lake Las Vegas Resort & Spa by Marriott have a restaurant?

There are 2 onsite restaurants, offering options like a poolside location and light fare.

Does The Westin Lake Las Vegas Resort & Spa by Marriott have a spa?

Pamper yourself with a day at gAveda Spa Lago, where you can enjoy body scrubs, mani/pedis, and deep-tissue massages. Note that spa services and facilities will be unavailable from May 6 2025 until August 31 2025 (subject to change).

How close is The Westin Lake Las Vegas Resort & Spa by Marriott to downtown Henderson?

The Westin Lake Las Vegas Resort & Spa by Marriott is 6 mi away from Henderson.

The Westin Lake Las Vegas Resort & Spa by Marriott Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 749 out of 1315 reviews
Rating 8 - Good. 263 out of 1315 reviews
Rating 6 - Okay. 135 out of 1315 reviews
Rating 4 - Poor. 93 out of 1315 reviews
Rating 2 - Terrible. 75 out of 1315 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great coming here again would be nice to have bus to the strip
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great coming here again
Stayed 1 night in Jun 2025

10/10 Excellent

Ernestine

Stayed 3 nights in Jun 2025

10/10 Excellent

Shawn, N LAS VEGAS

Liked: Cleanliness, amenities
Great staff, Olmae was amazing
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Traveled with family
Room was not available until 5:30pm
Stayed 1 night in May 2025

8/10 Good

Andrzej Stanislaw, Manteca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like breakfest. Was terrible
Stayed 3 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great place
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place. The staff is SO outstanding and that's the biggest thing that keeps us coming back.
Stayed 2 nights in May 2025

10/10 Excellent

Christine M

Stayed 1 night in May 2025

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well kept!
Stayed 2 nights in May 2025

8/10 Good

Crystal, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was fantastic, minus a few things. I think the property was beautiful and room was very nice. I got a room far from the elevator but it was a bit loud due to there being a lot of children in same hallway as my room. The steak & sushi restaurant wasn’t the best when it came to food or service, but I did very much enjoy the room service. I loved the shower & there are lots of seating areas. I wish I was told about more of the amenities at check in because I discovered a whole new section of the resort where they had giant chess, but didn’t see it myself until I was leaving unfortunately.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hanut Pratap

Stayed 3 nights in Apr 2025

10/10 Excellent

Rashawnda

Traveled with family
Liked: Cleanliness, amenities
Great place will go back for sure!
Stayed 1 night in Apr 2025

4/10 Poor

Dulce Mayra

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here!

Please don’t stay here unless you want to check in at 4pm and be told your room is not ready that you have to wait, we finally got our room as we were walking in hallway we could hear dogs barking on and off all the time some time as early as 5 am, our tub was clogged and over all not a good experience the room service food is ok. We wanted some tranquility away from strip nop we got barking dogs and baby cryings all night :(
Stayed 2 nights in Apr 2025

2/10 Terrible

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s wasn’t good I had to wait 30 mins just so they can say they didn’t have my room n they was going down grade me from the room I reserve like a week ago
Stayed 1 night in Apr 2025

4/10 Poor

Rafael vargas

Traveled with family and small children
Liked: Amenities, property conditions & facilities
I cam in 1 hour early to check in, they told me I would receive a text message once my room was ready, 4 pm came and no one eached out so I had to form in a long line once again. Once ispoke to some one they apologies said they tried calling me however I never received a phone call. Once I got to my room with lake view, my window view was just trees I couldn't see any lake O was told it was due to the hotel being fully booked that was the best room they had for me. The outside window was very dirty. I honestly wouldn't come and satay here again
Stayed 1 night in Apr 2025

6/10 Okay

Fernando

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Slide pool closed

Great place to stay. Lower pool with slide closed, beach closed, property kayaks not available to checkout.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and friendly staff! The property had beautiful views and great pools that we enjoyed!
Stayed 1 night in Apr 2025

4/10 Poor

Brett

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross

Room wasn’t cleaned well at all. Bathroom and shower were dirty and had hair in the sink , counter , and shower. Fridge was warm and didn’t keep anything cold. Glasses and coffee maker were disgusting and very dirty. Bed had someone else’s hair in it and the room overall was just gross.
Stayed 1 night in Apr 2025

10/10 Excellent

Janay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jillian

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Beatriz

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La verdad me encantó el hotel y mi familia encantado 100 de 100
Stayed 1 night in Apr 2025

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolina, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful, and the hotel is in great shape. BUT, Mary, a front desk staff member, is the star who had made our day. She is an excellent example of someone in the customer service industry who understands her job well. She embodies a perfect image of what The Westin is and is the main reason guests will keep coming back. Thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ángel

Stayed 2 nights in Apr 2025