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Candlewood Suites Hartford Downtown by IHG

Property class: 2.5
Hotel near PeoplesBank Arena in Hartford

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown by IHG

A modern kitchen with a refrigerator, stove, and dishwasher. There is a dining area with a table and chairs.
A hotel room with a bed, a desk, a sofa, a TV, and a window with curtains.
A hotel room with a bed, desk, and kitchenette.
A spacious lobby with a curved seating area, a reception desk, and large windows providing natural light.
A multi-story hotel with a prominent 'Candlewood Suites' sign, a parking lot, and a flagpole with the American flag.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
370 Market Street, Hartford, CT, 06120
  • Place, Dunkin' Donuts Park
    ‪5 min walk‬
  • Place, PeoplesBank Arena
    ‪13 min walk‬
  • Place, Connecticut Convention Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite

A hotel room with a bed, desk, and kitchenette.

Studio Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, two bedside lamps, a desk with a chair, a television, and a window with curtains.

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

A kitchen with a dishwasher, a coffee maker, and a refrigerator.

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

A kitchen with a dishwasher, a coffee maker, and a refrigerator.

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Studio Suite, 2 Queen Beds

7.4 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

A kitchen with a dishwasher, a coffee maker, and a refrigerator.

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a window with curtains.

Suite, 1 Bedroom

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A kitchen with a dishwasher, a coffee maker, and a refrigerator.

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

A kitchen with a dishwasher, a coffee maker, and a refrigerator.

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

A kitchen with a dishwasher, a coffee maker, and a refrigerator.

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A compact kitchen with a refrigerator, stove, and microwave.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Hartford

City center stay.Within a 10-minute walk of this Downtown Hartford hotel, you'll find Dunkin' Donuts Park and Riverside Park. Constitution Plaza and Hartford Stage are also within half a mile (1 km).

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.3 miles
  • Connecticut Science Center - 13 min walk - 0.7 miles
  • PeoplesBank Arena - 13 min walk - 0.7 miles
  • Bushnell Park - 15 min walk - 0.8 miles
  • Connecticut Convention Center - 16 min walk - 0.9 miles

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪SUBWAY - ‬10 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪Dunkin' - ‬10 min walk
  • ‪Pietro's Pizza - ‬8 min walk
  • ‪Dono Café - ‬5 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Hotel near PeoplesBank Arena in Hartford
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites Hartford Downtown by IHG. Limited free parking is available on a first-come, first-served basis.

This Hartford hotel is smoke free.

  • 81 guestrooms or units
  • 8 levels
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2017
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, 1,580 reviews
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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite premium channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Frequently asked questions

How close is Candlewood Suites Hartford Downtown by IHG to the airport?

Candlewood Suites Hartford Downtown by IHG is 15 mi (21-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Hartford Downtown by IHG?

As of Oct 14, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown by IHG on Nov 5, 2026 start from $148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Hartford Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Hartford Downtown by IHG.

Does Candlewood Suites Hartford Downtown by IHG offer free breakfast?

Candlewood Suites Hartford Downtown by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Hartford Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Hartford Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Candlewood Suites Hartford Downtown by IHG?

This hotel offers free self parking.

Does Candlewood Suites Hartford Downtown by IHG have a pool?

Candlewood Suites Hartford Downtown by IHG does not have a pool.

Does Candlewood Suites Hartford Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Hartford Downtown by IHG to downtown Hartford?

Candlewood Suites Hartford Downtown by IHG is 1 mi away from Hartford.

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 470 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot, amenities as listed, clean, fair last minute booking.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 5 nights at the Candlewood Suites and it served the purpose of being between NYC and Boston for the World Cup very well. The staff were excellent, the location is excellent and everything else was very good, if not a little "tired" and in need of some refurbishment.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great quick stay, easy check in, clean rooms.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect hotel if you are attending a concert at the Meadows! The hotel was clean, the staff were nice, and the walk to the venue was short and safe. Definitely recommend!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Our suite was fine. But the hotel is so close to the road, the sound of cars can be heard all night long.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to attend a concert at Pratt & Whitney Stadium with easy on /off access to interstate 84 Helpful staff. Nice times with mini kitchen area for extended stay guests Good value
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

It’s in a good location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Room was clean, staff was nice,
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room and amazing location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that everything was clean. I was very comfortable during my stay. If breakfast was served, this hotel would be perfect but I did have to go out and find breakfast. Small inconvenience but overall I would recommend this hotel to anyone and I will stay here the next time I’m in town.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Not the best location but the room was clean and spacious and the front desk help was good. We would have liked our room cleaned up and towels, coffee replaced but were told they only do that if you stay a week. Otherwise just fine for two nights
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and comfortable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Candlewood Suites. Room was clean. Free parking available. Right near to downtown area. Average stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very easy check-in, staff was extremely kind. Room was spotless.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Clean
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was very clean but had closet door sticking when opening and refrigerator was humming during the night.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very straightforward place. Clean and fairly quiet hotel. However walls thin so could easily hear neighbors in their room. The front desk person did not seem interested in putting us in the best room possible. We were put in a room that did not match what we had purchased, but we were in too much of a hurry to rectify.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Decent, average property. Helpful staff. Clean room.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great Place!!
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Liked: Staff & service
Needs updating
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Neighborhood, exterior hotel looks and around the hotel area not that great. Surprisingly room was very neat and clean. Good layout and organized.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what we needed and close to some great downtown restaurants
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Location is great - actually unexpectedly quiet Parking was plentiful. Check in was good- fast & super easy. Room was really clean except that there was a pretty nasty smell (I think from the carpet. Like maybe the carpet needs to be washed) I love that the windows open (although just a little) but I had to keep them open b/c of the smell
Stayed 2 nights in May 2026