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Holiday Inn Express & Suites El Paso West by IHG

2.5 star property
Hotel perfectly located for exploring El Paso

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites El Paso West by IHG

Indoor pool
Property amenity
Exterior
Free buffet breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7935 Artcraft Road, El Paso, TX, 79932
  • Place, Acadia Health
    ‪15 min walk‬
  • Place, Adventure Zone
    ‪2 min drive‬
  • Place, Fort Bliss
    ‪20 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Hampton Inn & Suites El Paso/East

East El Paso
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 787 reviews
$146 nightly
The price is $172
Jan 24 - Jan 25
Total with taxes and fees
Hampton Inn & Suites El Paso/East

About the neighborhood

El Paso

City center stay.Your stay at this Borderland hotel places you within 2 miles (3 km) of Acadia Health and Rio Grande. Adventure Zone and Outlet Shoppes at El Paso are also within 3 miles (5 km).

What's nearby

  • Acadia Health - 15 min walk - 0.8 miles
  • Adventure Zone - 2 min drive - 1.9 miles
  • Outlet Shoppes at El Paso - 2 min drive - 2.2 miles
  • Sunland Park Mall - 6 min drive - 6.6 miles
  • Fort Bliss - 20 min drive - 21.7 miles

Getting around

  • El Paso Union Depot - 19 min drive
  • El Paso International Airport (ELP) - 28 min drive

Restaurants

  • ‪Peter Piper Pizza - ‬3 min drive
  • ‪Dave's Hot Chicken - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Raising Cane's - ‬11 min walk
  • ‪Perol - ‬15 min walk

About this property

Holiday Inn Express & Suites El Paso West by IHG

Hotel perfectly located for exploring El Paso
Holiday Inn Express & Suites El Paso West by IHG offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express & Suites El Paso West by IHG also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

This El Paso hotel is smoke free.

  • 96 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites El Paso West by IHG offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Similar properties

Lobby
Hampton Inn & Suites El Paso West
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 661 reviews
$155 nightly
The price is $182
Jan 26 - Jan 27
Total with taxes and fees
Hampton Inn & Suites El Paso West

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO
Holiday Inn Express Hotel EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Suites El Paso West by IHG
Holiday Inn Express Suites El Paso West an IHG Hotel
Holiday Inn Express Hotel Suites EL PASO an IHG Hotel
Holiday Inn Express & Suites El Paso West by IHG Hotel
Holiday Inn Express & Suites El Paso West by IHG El Paso
Holiday Inn Express & Suites El Paso West by IHG Hotel El Paso

Frequently asked questions

How close is Holiday Inn Express & Suites El Paso West by IHG to the airport?

Holiday Inn Express & Suites El Paso West by IHG is 19.6 mi (28-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

Does Holiday Inn Express & Suites El Paso West by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites El Paso West by IHG.

Does Holiday Inn Express & Suites El Paso West by IHG offer free breakfast?

Yes, Holiday Inn Express & Suites El Paso West by IHG offers free breakfast.

Is there a casino at Holiday Inn Express & Suites El Paso West by IHG?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (9-min drive) is nearby.

What time is check-in at Holiday Inn Express & Suites El Paso West by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Holiday Inn Express & Suites El Paso West by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites El Paso West by IHG have a pool?

Holiday Inn Express & Suites El Paso West by IHG features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Holiday Inn Express & Suites El Paso West by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites El Paso West by IHG to downtown El Paso?

Holiday Inn Express & Suites El Paso West by IHG is 10.2 mi away from El Paso.

Holiday Inn Express & Suites El Paso West by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 858 reviews
Rating 8 - Good. 204 out of 858 reviews
Rating 6 - Okay. 58 out of 858 reviews
Rating 4 - Poor. 27 out of 858 reviews
Rating 2 - Terrible. 36 out of 858 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and very spacious
Stayed 2 nights in Oct 2025

10/10 Excellent

erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Stayed 1 night in Oct 2025

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 1 night in Oct 2025

10/10 Excellent

Rene

Stayed 1 night in Oct 2025

6/10 Okay

shirley

Business traveler
Liked: Cleanliness, property conditions & facilities

Over promise-under deliver

I booked this hotel because it said it had a hot tub, however, on check in I was told it was not workng but "there were cookies" I requested a discount because the only reason I booked there was because of the hot tub. She just smiled and ignored my request. I went to get dinner and when I returned asked if I could get my cookie and was told they were all gone. Morning breakfast did not have hot water for tea or oatmeal. It was only warm. The bed was way to soft for my liking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Guillermo lozano

Stayed 1 night in Sep 2025

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is located conveniently off I-10 and in close proximity to several dining and shopping options.
Stayed 1 night in Sep 2025

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

JANET

Stayed 1 night in Sep 2025

10/10 Excellent

Hyesun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Flor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet
Stayed 1 night in Sep 2025

2/10 Terrible

jeremy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

erika

Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

8/10 Good

Lazaro Garcia, Livermore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, clean, and quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

OCTAVIANO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities
Room was kinda over crowed
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, roomy and great staff. Also delicious breakfast!
Stayed 6 nights in Jun 2025

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space in the room. The pool was a huge hit with our family. Parking was spacious and had many options. Hotel is in a really convenient spot, less then 5 minutes from many shopping and food options. Rudy’s is across the street if you want a fast and good option. Front desk staff was a little on the edgier or abrasive side. however the cleaning ladies and staff at the breakfast were so kind, helpful, attentive, and respectful!! Overall 9/10 would recommend!! We go to El Paso almost once a month and have tried so many different hotels. overall I think I have liked this one the most for our family.
Stayed 2 nights in May 2025

8/10 Good

Robyn

Stayed 2 nights in Mar 2025