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4.7 out of 5

"Clean. Friendly. Safe !! Beautiful grounds. Direct TV. Very peaceful !! " More

By a verified traveler on Tue 16 Mar 2021

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Hotel Description

3-star hotel near Las Palmas Medical Center

In El Paso

Within half a mile (1 km) of this well-placed hotel, you'll find Las Palmas Medical Center and University of Texas at El Paso. Also, Don Haskins Center is within half a mile (1 km) and Plaza Theater is within 2 miles (3 km).

Renovated in 2017

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the a rooftop terrace and perks like free self parking and a free area shuttle.

Room (Parlor)

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 2 Max
$124* Per night/room Jul 16 - Jul 17

Suite, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn El Paso / University ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn El Paso / University

Everyone (7) Family (4)
5 out of 5

Posted by on Jan 22, 2022

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5 out of 5
Humm!!!!!

Posted by on Jan 9, 2022

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5 out of 5

Posted by , from BLACKLICK on Nov 11, 2021

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4 out of 5

Posted by on Jul 5, 2021

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5 out of 5

Posted by on May 31, 2021

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5 out of 5
Clean. Friendly. Safe !! Beautiful grounds. Direct TV. Very peaceful !!

Posted by on Mar 16, 2021

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4 out of 5
The hotel was very clean and comfortable. Will definitely stay again.

Posted by on Feb 16, 2021

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5 out of 5
The staff was very nice. We ate in the bar and the food was fabulous.

Posted by , from Goodyear Az on Jul 19, 2020

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4 out of 5
Comfortable beds, but need and extra cleaning in the bathroom

Posted by on Jul 22, 2019

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3 out of 5
The room was ok, but the bed was not comfortable and the room temperature was hard to regulate.

Posted by on Jan 21, 2019

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About the Hilton Garden Inn El Paso / University

Location 111 W University Ave, El Paso, TX 79902

Property Features

Hilton Garden Inn El Paso / University offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. There are 3 meeting rooms available. A rooftop terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn El Paso / University. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. Self parking is free. A complete renovation of Hilton Garden Inn El Paso / University was completed in 2017. This 3-star El Paso hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 5 levels
  • Built in 2006
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: El Paso Union Depot (2.8 km / 1.8 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Great American Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hilton Garden Inn El Paso / University offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 17 for adults, USD 8 and USD 17 for children (approximately)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn El Paso University
  • Hilton Garden Inn University El Paso
  • Hilton Garden Inn University Hotel El Paso
  • Hotel Hilton Garden Inn El Paso / University El Paso
  • Hotel Hilton Garden Inn El Paso / University
  • Hilton Garden Inn El Paso University Hotel
  • Hilton Garden Inn El Paso University
  • El Paso Hilton Garden Inn El Paso / University Hotel
  • Hilton Garden Inn El Paso / University El Paso
  • Hilton Garden Inn University Hotel
  • Hilton Garden Inn University
  • Hilton Paso University Paso
  • Hilton Paso University Paso
  • Hilton Garden Inn El Paso / University Hotel
  • Hilton Garden Inn El Paso / University El Paso
  • Hilton Garden Inn El Paso / University Hotel El Paso

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.