Comfort Inn Plano-Dallas

2.5 star property
Hotel near Baylor Scott & White The Heart Hospital in Plano

Choose dates to view prices

Photo gallery for Comfort Inn Plano-Dallas

Two large beds with white linens, a flat-screen TV, and a desk with a chair.
Guests can check in at the reception desk, surrounded by comfortable seating and warm decor.
Enjoy cooking and dining in this stylish kitchen with a central island, bar stools, and a flat-screen TV.
Relax in the shaded outdoor seating area with comfortable chairs and a beautiful garden view.
Enjoy meals in a communal dining area with multiple tables and chairs.

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
4901 Old Shepard Place, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪12 min walk‬
  • University of Texas at Dallas
    ‪5 min drive‬
  • The Shops at Legacy
    ‪9 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Plano

In Plano .You'll find Baylor Scott & White The Heart Hospital and Shops at Willow Bend within 3 miles (5 km) of this hotel. Adventure Landing and WhirlyBall are also within 6 miles (10 km).

What's nearby

  • Baylor Scott & White The Heart Hospital - 12 min walk - 0.7 miles
  • Shops at Willow Bend - 5 min drive - 3.2 miles
  • University of Texas at Dallas - 5 min drive - 4.0 miles
  • The Shops at Legacy - 9 min drive - 5.6 miles
  • Galleria Dallas - 11 min drive - 10.1 miles

Getting around

  • Bush Turnpike Station West - 13 min drive
  • Dallas Medical-Market Center Station - 25 min drive
  • Love Field Airport (DAL) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Jollibee - ‬15 min walk
  • ‪151 Coffee - ‬13 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Comfort Inn Plano-Dallas

Hotel near Baylor Scott & White The Heart Hospital in Plano
WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Free breakfast is served on weekdays. The business-friendly Comfort Inn Plano-Dallas also features a 24-hour fitness center, laundry facilities, and express check-out. Free self parking is available.
  • 1 building
  • 131 guestrooms or units
  • 5 levels
  • Built in 1996
  • To-go breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
Comfort Inn Plano-Dallas offers 131 accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Frequently asked questions

How close is Comfort Inn Plano-Dallas to the airport?

Comfort Inn Plano-Dallas is 17.7 mi (25-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Inn Plano-Dallas?

As of Jul 25, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Plano-Dallas on Jul 31, 2025 start from $67.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Inn Plano-Dallas have an airport shuttle?

Airport shuttle services are not available at Comfort Inn Plano-Dallas.

Does Comfort Inn Plano-Dallas offer free breakfast?

Yes, Comfort Inn Plano-Dallas offers free breakfast.

Is there a casino at Comfort Inn Plano-Dallas?

No, there is no casino at this hotel.

What time is check-in at Comfort Inn Plano-Dallas?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Comfort Inn Plano-Dallas?

This hotel offers free self parking.

Does Comfort Inn Plano-Dallas have a pool?

Comfort Inn Plano-Dallas does not have a pool.

Does Comfort Inn Plano-Dallas have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn Plano-Dallas to downtown Plano?

Comfort Inn Plano-Dallas is 5.5 mi away from Plano.

Comfort Inn Plano-Dallas Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 185 out of 416 reviews
Rating 8 - Good. 54 out of 416 reviews
Rating 6 - Okay. 39 out of 416 reviews
Rating 4 - Poor. 37 out of 416 reviews
Rating 2 - Terrible. 101 out of 416 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Maricela

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property had a guy doing drums outside that staff was unsure of calling the police, the water went out on one day and we didn’t have hot water when it came back, there were cockroaches in our first room and they moved us to another room juice dispenser at breakfast was only dispensing water, and room was dirty and had food on the floor from prior guests, and finally sheets had stains on them. Staff was nice though.

2/10 Terrible

Ramon Eduardo Gutierrez

Disliked: Staff & service
Overbooked Hotel, I was not able to stay there. Expedia’s answer is they will not make a refund because the hotel does not answer the phone for clarification.
Stayed 1 night in Apr 2025

10/10 Excellent

Linh

Stayed 1 night in Apr 2025

2/10 Terrible

HANI

Bad
Stayed 1 night in Feb 2025

4/10 Poor

Wilson

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, but unfortunately old hotel
Stayed 1 night in Apr 2025

6/10 Okay

Panashe

Liked: Cleanliness
Disliked: Staff & service
Someone came into the room to clean but didnt make the bed or replace the t
Stayed 1 night in Apr 2025

2/10 Terrible

Laqueschia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty, with water damaged it smell of mold
Stayed 1 night in Apr 2025

10/10 Excellent

Jase

Stayed 1 night in Apr 2025

2/10 Terrible

hunter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclean smells of pot, they charged me a extra $200 for leaving one night early this place is a joke I called the front office and they say yeah it’s a known issue you have to call the customer service number to fix it and get your money back there is nothing that can be done so stupid. Dont stay here!!!! No vending machines the ice machine worked on one flooor and the breakfast was pittaful the lady yelled at us when we asked for coffee such a damn joke!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

2/10 Terrible

Marisa

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff.
Stayed 3 nights in Mar 2025

8/10 Good

Jessie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Was ok
Stayed 1 night in Apr 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 3 nights in Mar 2025

8/10 Good

Christina, Killeen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

William, Coto se Caza

Disliked: Property conditions & facilities
The room was ok and clean but the downstairs was dirty and had water stains on all the walls. There were buckets throughout the lobby area catching rainwater from the ceiling leaks. I never did get any of the free breakfast, because it was so crowded in the little food area. Not any place I would recommend!
Stayed 3 nights in Mar 2025

2/10 Terrible

Jade M

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

WORST HOTEL STAY I’VE EVER EXPERIENCED

I WOULD NOT RECOMMEND THIS PLACE! Visiting from Houston for my son’s football tournament. Our room was not ready until after 5pm because house keeping was not finished with the rooms. We finally were able to check in and our room was a mess. The bedding was gross with stains and hair. There was a patched up hole in the wall. The room smelled like the carpet was wet. We did report it to the front desk and we were able to change rooms. The system to register keys wasn’t working, so we had to get our new key when got back from the game which we missed because of all of the issues. A lady from the cleaning staff walked in the room we complained about and walked out laughing, that was odd. The second room wasn’t the greatest either. The smoke detector was missing, the bathroom wasn’t properly cleaned. There was hair in the bathtub, the bathroom floors & walls were gross. Their seems to be a leak under the bath room sink. This was very disappointing to say the least. A refund or discounted rate would’ve sufficed but that didn’t happen. Whoever owns this place apparently does not care about the building or what little is done to keep it up. The pictures online a very misleading. I wouldn’t attempt the breakfast. If things aren’t being properly taken care of in the rooms, I can’t imagine what the kitchen is like. I will say the young lady Ty or Tye that runs the front desk was the sweetest and kept a positive attitude throughout all the chaos and she just started the job.
Stayed 1 night in Mar 2025

4/10 Poor

Chelsea

Disliked: Amenities
Service
Stayed 2 nights in Mar 2025

10/10 Excellent

Adil

Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly I liked that breakfast was good. elevators did not work property had water leaks the wi-fi internet stayed down fire alarm detector in room was removed from someone. Over all I us dissatisfied with my stay and will not be staying there again
Stayed 4 nights in Feb 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great.
Stayed 3 nights in Mar 2025

2/10 Terrible

Fredrick

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Panashe

Stayed 1 night in Mar 2025

4/10 Poor

Jacob

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Inexpensive, safe area but hotel lacking.

Friendly staff. They definitely seemed to be trying their best. Nice central location to our activities and food and shopping. Rooms were cleaned but had stains in carpet, loud doors, and aged features updated in years past on a budget. No shampoo, conditioner and soap available except for one bar of soap at the sink. A/c wasn't very affective and was loud. But it kinda worked. I'd try other places at this price point before coming back, but can work in a pinch.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk ladies were excellent and super friendly. The room was clean and well kept, but the bathroom door was missing a handle and the overall conditions from towels to carpet needs updating. I'd stay there again because of the staff and cleanliness, but the facility itself is not up to par for the area.
Stayed 1 night in Mar 2025