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Hacienda San Miguel Hotel & Suites

4.0 star property
4-star aparthotel in Colonia Centro

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Photo gallery for Hacienda San Miguel Hotel & Suites

Fountain
Property grounds
Studio, 1 Queen Bed | Premium bedding, in-room safe, individually decorated
Studio, 1 Queen Bed | Private kitchen | Fridge, microwave, oven, coffee/tea maker
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Barbecue grill
  • Housekeeping
  • Laundry
  • Air conditioning
  • Outdoor Space

Explore the area

Map
Calle 10 Norte #1500, Entre 5ta Av. Y Av. Rafael E Melgar, Cozumel, QROO, 77600
  • Cozumel Museum
    ‪3 min walk‬
  • Cozumel Maritime Terminal
    ‪8 min walk‬
  • Punta Langosta Pier
    ‪18 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪2 min drive‬

Room options

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, in-room safe, individually decorated

Junior Studio Suite

  • 380 sq ft
  • Studio
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Premium bedding, in-room safe, individually decorated

Studio, 2 Queen Beds

  • 301 sq ft
  • Studio
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, in-room safe, individually decorated

Studio, 1 Queen Bed

  • 269 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cozumel

Oceanside stay.A stay at this Colonia Centro aparthotel places you steps from Los Cinco Soles and within a 5-minute walk of Maya Heritage Monument. Cozumel Museum and Malecon San Miguel are also within half a mile (1 km).
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What's nearby

  • Los Cinco Soles - 2 min walk - 0.1 miles
  • Cozumel Museum - 3 min walk - 0.2 miles
  • Cozumel Maritime Terminal - 8 min walk - 0.5 miles
  • San Miguel Church - 8 min walk - 0.5 miles
  • Punta Langosta Pier - 18 min walk - 1.0 mile

Getting around

  • Cozumel Intl. Airport (CZM) - 3 min drive

Restaurants

  • ‪Guidos Restaurante - ‬3 min walk
  • ‪Aqui + Ahora Café - ‬7 min walk
  • ‪La Monina Restaurante & Beach Club - ‬6 min walk
  • ‪El Coctelito - ‬1 min walk
  • ‪La Inombrable - ‬6 min walk

About this property

Hacienda San Miguel Hotel & Suites

4-star aparthotel in Colonia Centro
As a guest of Hacienda San Miguel Hotel & Suites, you'll find a library, a terrace, and barbecue grills. Public spaces have free WiFi. Hacienda San Miguel Hotel & Suites also features tour/ticket assistance, a garden, and a picnic area.

This 4-star Cozumel aparthotel is smoke free.

  • 1 building
  • 11 guestrooms or units
  • 2 levels
  • Built in 1999
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Hacienda San Miguel Hotel & Suites offers 11 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Cozumel aparthotel provides complimentary wireless Internet access. Digital television is provided. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Car rental

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Oven
  • Refrigerator
  • Shared microwave
  • Toaster
  • Water dispenser

Bedrooms

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near the airport
  • Near the ocean

Things to do

  • Bicycle rentals nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 11 units
  • 2 floors
  • Built in 1999
  • Garden
  • Individual decor
  • Individual furnishings
  • Water dispenser

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hacienda San Miguel Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. The property is professionally cleaned.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda San Miguel Cozumel
Hacienda San Miguel Hotel
Hacienda San Miguel Hotel Cozumel
Hotel Hacienda San Miguel
Miguel Hotel
Hacienda San Miguel
Hacienda San Miguel & Suites
Hacienda San Miguel Hotel Suites
Hacienda San Miguel Hotel & Suites Cozumel
Hacienda San Miguel Hotel & Suites Aparthotel
Hacienda San Miguel Hotel & Suites Aparthotel Cozumel

Frequently asked questions

How close is Hacienda San Miguel Hotel & Suites to the airport?

Hacienda San Miguel Hotel & Suites is 1.4 mi (3-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Hacienda San Miguel Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Hacienda San Miguel Hotel & Suites.

How close is Hacienda San Miguel Hotel & Suites to the beach?

This aparthotel is a short 9-minute walk from Punta Morena and 11.6 mi (26-min drive) from San Francisco Beach. Don't forget your sunscreen!

Does Hacienda San Miguel Hotel & Suites offer free breakfast?

Hacienda San Miguel Hotel & Suites does not offer free breakfast.

Is there a casino at Hacienda San Miguel Hotel & Suites?

No, there is no casino at this aparthotel.

What time is check-in at Hacienda San Miguel Hotel & Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hacienda San Miguel Hotel & Suites?

Free parking is not available at this aparthotel.

Does Hacienda San Miguel Hotel & Suites have a pool?

Hacienda San Miguel Hotel & Suites does not have a pool.

Does Hacienda San Miguel Hotel & Suites have a spa?

This aparthotel doesn't have a spa, but it does offer massages.

How close is Hacienda San Miguel Hotel & Suites to downtown Cozumel?

Hacienda San Miguel Hotel & Suites is 1 mi away from San Miguel.

Hacienda San Miguel Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 111 out of 204 reviews
Rating 8 - Good. 64 out of 204 reviews
Rating 6 - Okay. 21 out of 204 reviews
Rating 4 - Poor. 5 out of 204 reviews
Rating 2 - Terrible. 3 out of 204 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angi

Liked: Cleanliness, room comfort

Super stay!

Adorable property, a block from the water. Loved having the kitchenette. Our host Roger was super friendly and helpful. We would absolutely stay here again!
Stayed 3 nights in Dec 2022

8/10 Good

Elena

Liked: Cleanliness
This a beautiful Hacienda .. very conveniently located, steps away from the busyness of downtown without being in the thick of it. A great restaurant (at the corner, facing the sea) for morning coffee & other meals, is steps away. While it’s location & its bones are great, very clean, lovely garden & attentive personnel … one can feel it’s need for a little attention …. For ex a shower curtain that doesn’t reach the floor makes an unimportant little mess … If one is sensitive to the volume of music, a nearby bar can test one’s patience. Luckily the island imposes relatively early closing times. Be that as it may, one may remember, Covid hit a lot of properties / business hard, except for big groups with deep pockets : most are getting back on their feet… Brenda, one of the welcoming team, is a gem, with precious knowledge & a generous spirit.

8/10 Good

Emily

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay in Cozumel. So pretty and literally just off the malecon. Quiet and comfortable.
Stayed 1 night in Jul 2022

6/10 Okay

martha

Traveled with family

Ok for what you pay

The hotel is budget friendly and that's what you can expect. Mattress, linens, and towels are old. They turn off the air when you are out as to not incur expenses. There is no breakfast included. There for s no pool. It is 1 block from the beach which was the only good think. The service was great.
Stayed 7 nights in Jul 2022

8/10 Good

MARK

Traveled with family
Liked: Cleanliness, amenities
Rustic, a little noisy, but friendly and very close to everything in Cozumel. An extra charge for using credit cards also. I would do it again.
Stayed 1 night in Apr 2022

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is exquisite. The only negative is that there is a restaurant behind the property that plays loud music late into the night but a set of ear plugs is all you need for that.
Stayed 4 nights in Mar 2022

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were friendly, and gave us a quick walk-thru of the room which was a nice touch. A very well-kept and clean heritage property located in a quiet area with very little traffic, but walking distance to the center and water. The bed was comfortable and soft, and hot water was available on-demand! We will be back!
Stayed 1 night in Dec 2021

8/10 Good

Juan

Liked: Cleanliness
Stayed 1 night in Nov 2021

10/10 Excellent

Jeffrey Dwight

Traveled with partner
Liked: Amenities, property conditions & facilities
I loved the small hacienda style of the room and property. All staff were very friendly and helpful when we had questions. Highly recommend if you want to stay in the downtown area.
Stayed 7 nights in Oct 2021

10/10 Excellent

irina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
San Miguel offers the traveler an excellent location very close to transportation and restaurants, but off the busy main street and therefore quiet and peaceful in its lovely bird-filled garden. Room was spacious with well equipped kitchen. Above all these positives is the exceptionally warm and helpful staff that genuinely treated us as individual humans rather than anonymous strangers just passing through. This alone was enough to make our stay at San Miguel so memorable. The only slight negative was erratic internet access.
Stayed 3 nights in Sep 2021

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Local flavor & local ownership. Close to everything but on a quiet street. Nice staff.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property is unique and charming. It is very close to the waters so you can go for a sunset stroll. The manager, and the housekeeping lady, Ms Maria are very friendly, kind and informative. They went above and beyond. I will be definitely back here. Rooms are very spacious and clean. Excellent stay!
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
This hotel is a jewel in paradise! The staff welcomed me like family, and were extremely helpful and friendly. The room was simple and had everything I needed, including a functional kitchenette, so I was able to shop at the grocery store and prepare meals myself. It is located just steps from the ocean and restaurants, as well as a short walk from the main square and the ferry pier. Some music could be heard at night from a nearby restaurant, but it normally finished by 23h00 and was very quiet after. When not out and about, it was the perfect refuge for sitting outside and admiring the beautiful courtyard. I will definitely stay there again!
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lush green grounds.
Stayed 5 nights in Aug 2021

10/10 Excellent

Avigail

Stayed 5 nights in Aug 2021

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Old and run-down. Could be a beautiful property with a little renovation. Huge gaps in the window for bugs to come in, no window coverings in the suites front room and poor fitting one in the bedroom. Stains on sheet, and walls in serious need of painting, cracked floor tiles, musky smell. Very dissapointed!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
The hospitality was excellent, very informative, helpful, they made us feel at home, thank you for your kindness Gisela, Roger, Willy, and housekeeping lady my apologies but don’t remember her name:)
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, cute and affordable. Less than a block to the ocean.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely courtyard, Roger was so helpful. Close to everything, we will be back.
Stayed 1 night in Mar 2021

10/10 Excellent

Michael

Liked: Cleanliness, room comfort

Best staff on island

This is the best place on the island to stay. Ran by the best most friendly locals that really care about you and you needs. They well help you with whatever you need to increase your enjoyment! Nice place but the staff makes it a repeat choice for me every trip.
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
location, staff, kitchenette, lovely garden, walkability to restaurants, shops and beach
Stayed 7 nights in Feb 2021

10/10 Excellent

Mark

Liked: Cleanliness, room comfort

Wonderful place even better people

This
Stayed 5 nights in Feb 2021

10/10 Excellent

thomas

Liked: Cleanliness, room comfort

Amazing

This place is amazing!!! The staff are so friendly and we do whatever it takes to make your stay enjoyable. A 10 in my book!!!
Stayed 2 nights in Jan 2021