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Best Western Crossroads Of The Bluffs

2.5 star property
Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs

Choose dates to view prices

Photo gallery for Best Western Crossroads Of The Bluffs

Lobby sitting area
Lobby sitting area
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
2216 27th Ave, Council Bluffs, IA, 51501
  • Horseshoe Council Bluffs
    ‪16 min walk‬
  • Mid-America Center
    ‪19 min walk‬
  • Henry Doorly Zoo and Aquarium
    ‪6 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(33 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 676 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(40 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Indoor pool

Holiday Inn Hotel & Suites Council Bluffs I-29 by IHG

Council Bluffs
  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.4 out of 5, Excellent, 1,004 reviews
$113 nightly
The price is $127
Sep 9 - Sep 10
Total with taxes and fees
Holiday Inn Hotel & Suites Council Bluffs I-29 by IHG

About the neighborhood

Council Bluffs

Close to airport.Within 2 miles (3 km) of this Council Bluffs hotel, you'll find Horseshoe Council Bluffs and Mid-America Center. Joe's Karting and Lake Manawa State Park are also within 3 miles (5 km).

What's nearby

  • Horseshoe Council Bluffs - 16 min walk - 0.9 miles
  • Mid-America Center - 19 min walk - 1.0 mile
  • Ameristar Casino Hotel at Council Bluffs - 4 min drive - 2.5 miles
  • Harrah's Council Bluffs Casino - 5 min drive - 3.3 miles
  • Henry Doorly Zoo and Aquarium - 6 min drive - 4.0 miles

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • ‪Pilot Travel Centers - ‬3 min walk
  • ‪Sapp Bros. Travel Center - ‬4 min walk
  • ‪Casey's - ‬4 min drive
  • ‪TravelCenters of America - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Best Western Crossroads Of The Bluffs

Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Crossroads Of The Bluffs. Free self parking is available.

This Council Bluffs hotel is smoke free.

  • 107 guestrooms or units
  • Meeting rooms
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • No smoking on site
Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Exterior

Red Roof Inn & Suites Omaha - Council Bluffs

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.6 out of 5, Good, 1,002 reviews
$67 nightly
The price is $75
Sep 14 - Sep 15
Total with taxes and fees
Red Roof Inn & Suites Omaha - Council Bluffs

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Frequently asked questions

How close is Best Western Crossroads Of The Bluffs to the airport?

Best Western Crossroads Of The Bluffs is 8.2 mi (13-min drive) away from the Eppley Field Airport (OMA) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Crossroads Of The Bluffs?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Best Western Crossroads Of The Bluffs on Sep 8, 2025 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Crossroads Of The Bluffs have an airport shuttle?

Airport shuttle services are not available at Best Western Crossroads Of The Bluffs.

How close is Best Western Crossroads Of The Bluffs to the beach?

This hotel is 6 mi (15-min drive) from Lake Manawa Beach.

Does Best Western Crossroads Of The Bluffs offer free breakfast?

Best Western Crossroads Of The Bluffs offers free on-the-go breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Crossroads Of The Bluffs?

No, there is no casino at this hotel, but Horseshoe Council Bluffs (17-min walk) and Ameristar Casino Hotel at Council Bluffs (5-min drive) are nearby.

What time is check-in at Best Western Crossroads Of The Bluffs?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Best Western Crossroads Of The Bluffs?

This hotel offers free self parking.

Does Best Western Crossroads Of The Bluffs have a pool?

Best Western Crossroads Of The Bluffs does not have a pool.

Does Best Western Crossroads Of The Bluffs have a spa?

There are no spa services available at this hotel.

How close is Best Western Crossroads Of The Bluffs to downtown Council Bluffs?

Best Western Crossroads Of The Bluffs is 2 mi away from Council Bluffs.

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 340 out of 1003 reviews
Rating 8 - Good. 323 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 91 out of 1003 reviews
Rating 2 - Terrible. 89 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dan, St George

Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Toom was dirty, lights burnt out, one of the beds was completely shot. Pool was nice though
Stayed 2 nights in Jun 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good night
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Very polite staff and was greatbfor what we needed. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Best stay in my 3,900 mile trip
Stayed 1 night in May 2025

8/10 Good

Devin

Stayed 3 nights in May 2025

8/10 Good

Chelsea

Stayed 1 night in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

8/10 Good

Abbas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel for overnight crashing
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Donald

Traveled with family
Located in an industrial area with lots of big trucking.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Lisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very nice and clean. Didn't like the dogs onsite alot of barking..
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Reservation error

I called a month before my stay and reserved 3 rooms. One of which should have been a handicap room. I called two weeks in advance to confirm reservation and handicap room. I called the day before our arrival date to confirm the reservation. Upon arrival I was told there was no handicap room for the dates I reserved. Dissatisfied customer
Stayed 3 nights in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Tammy, Bend

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Bianca

Stayed 2 nights in May 2025

2/10 Terrible

Adeline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated. Falling apart. Dirty. Dim lit
Stayed 1 night in Apr 2025

10/10 Excellent

carlean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot tub. Great pool area. Friendly staff.
Stayed 2 nights in Apr 2025

2/10 Terrible

Brittney

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smelled terrible like cigarettes the cubbard was broken and coming off the wall the table leg was broken it had a weird feeling we ended up not stay and finding a new hotel room
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean. Would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly. Typical for properties of this type.
Stayed 1 night in Apr 2025

2/10 Terrible

Joy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We booked a room with a King bed. They were out when we arrived at 6:00 pm. . Television didn’t work in our room. Which after driving 550 miles, we wanted to relax and watch weather/news. As there were tornadoes..we wanted updates. We told front desk, they said we could move to a room upstairs. Which after they checked tv situation it was late.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025