Hyatt House The Woodlands / Shenandoah

3.0 star property
3-star hotel near Memorial Hermann

Choose dates to view prices

Photo gallery for Hyatt House The Woodlands / Shenandoah

Terrace/patio
Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Outdoor pool, pool umbrellas, sun loungers
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
18645 Residence Drive, Shenandoah, TX, 77385
  • Place, Memorial Hermann
    ‪2 min drive‬
  • Place, Cynthia Woods Mitchell Pavilion
    ‪4 min drive‬
  • Place, MD Anderson Cancer Center
    ‪4 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(108 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.2 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed, Kitchen

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Shenandoah

In entertainment district.You'll find Memorial Hermann and CHI St. Luke's Health–The Woodlands Hospital within 3 miles (5 km) of this hotel. Woodlands Mall and Market Street are also within 3 miles (5 km).

What's nearby

  • Memorial Hermann - 2 min drive - 1.2 miles
  • Woodlands Mall - 3 min drive - 2.1 miles
  • Cynthia Woods Mitchell Pavilion - 4 min drive - 3.0 miles
  • Market Street - 4 min drive - 3.0 miles
  • MD Anderson Cancer Center - 4 min drive - 3.3 miles

Getting around

  • George Bush Intercontinental Airport (IAH) - 27 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬17 min walk
  • ‪Pappadeaux Seafood Kitchen - ‬7 min walk
  • ‪BRKTHROUGH Shenandoah - ‬12 min walk
  • ‪Pappasito's Cantina - ‬8 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬13 min walk

About this property

Hyatt House The Woodlands / Shenandoah

3-star hotel near Memorial Hermann
Hyatt House The Woodlands / Shenandoah offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1022 square feet (95 square meters) and includes conference space. The business-friendly Hyatt House The Woodlands / Shenandoah also features laundry facilities, a convenience store, and an ATM. Free self parking is available.

This 3-star Shenandoah hotel is smoke free.

  • 148 guestrooms or units
  • 5 levels
  • 1022 sq ft of conference space
  • 95 sq m of conference space
  • Built in 2021
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (14 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.01 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and Discover. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Frequently asked questions

How close is Hyatt House The Woodlands / Shenandoah to the airport?

Hyatt House The Woodlands / Shenandoah is 23.6 mi (27-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt House The Woodlands / Shenandoah?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Hyatt House The Woodlands / Shenandoah on Nov 13, 2025 start from $113.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt House The Woodlands / Shenandoah have an airport shuttle?

Airport shuttle services are not available at Hyatt House The Woodlands / Shenandoah.

Does Hyatt House The Woodlands / Shenandoah offer free breakfast?

Hyatt House The Woodlands / Shenandoah offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Hyatt House The Woodlands / Shenandoah?

No, there is no casino at this hotel.

What time is check-in at Hyatt House The Woodlands / Shenandoah?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt House The Woodlands / Shenandoah?

This hotel offers free self parking.

Does Hyatt House The Woodlands / Shenandoah have a pool?

Hyatt House The Woodlands / Shenandoah features an outdoor pool. The pool is closed seasonally each year from October 1 to May 1.

Does Hyatt House The Woodlands / Shenandoah have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt House The Woodlands / Shenandoah have a spa?

There are no spa services available at this hotel.

How close is Hyatt House The Woodlands / Shenandoah to downtown Shenandoah?

Hyatt House The Woodlands / Shenandoah is 0.9 mi away from Shenandoah.

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1021 reviews
Rating 8 - Good. 182 out of 1021 reviews
Rating 6 - Okay. 72 out of 1021 reviews
Rating 4 - Poor. 30 out of 1021 reviews
Rating 2 - Terrible. 40 out of 1021 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

ROSALIND

Great spot! Food and movie theatre near by, but also close to other venues, malls and restaurants. Will definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

ROSALIND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Hyatt House. Nice, quaint and tucked away, yet accessible. Food and movie theatre near by, but also very close to other malls, venues and restaurants. The front desk manager was super nice. Great jacuzzi! I will definitely stay there again when in the area!
Stayed 1 night in Jul 2025

2/10 Terrible

Jana

Disliked: Cleanliness
They would not accommodate our reservation. They wanted to charge me more for a room that was comparable. Do not recommend this hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Yareli

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro

Stayed 2 nights in Jul 2025

10/10 Excellent

cuvonica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here
Stayed 1 night in Jul 2025

10/10 Excellent

AUNDREE, Covington

Stayed 4 nights in Jul 2025

10/10 Excellent

Lachondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here !!!
Stayed 3 nights in Jul 2025

2/10 Terrible

Asiah

Stayed 2 nights in Jul 2025

10/10 Excellent

Bright

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and cozy

It was a short two days but for sure, love the cozy atmosphere
Stayed 2 nights in Jul 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 4th Review

My only recommendation is to upgrade the coffee pot to a Keurig and add utensils / stir sticks to stir coffee. My room overlooked the pool and it was noisy considering it was July 4th so I was glad to see staff enforce the 10:00 pm pool closure rule.
Stayed 1 night in Jul 2025

8/10 Good

Waseam, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. The only issue was the coffee machine didn’t work properly and there was only one packet of sugar and no spoon or stairer. It was hard to get the soap off the body during showers❓A hand lotion would have been nice too. The sausage was made out of pork. Turkey or chicken would have been❗️
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Jul 2025

6/10 Okay

Jean

Stayed 1 night in Jul 2025

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed
Stayed 2 nights in Jun 2025

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, the pool was great, the staff very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed Stay

Staff upon check in questioned my payment method even though it was the credit card I used to reserve the room. Even went so far as to ask whether I had another form of payment and then ASKED if I had stay there before which we had in May and looked on computer to see if we had. In May we booked a suite which this time was just a standard king. All this because my name wasn’t on the card. I guess he doesn’t realize that when you go to your banking institution and get a replacement debit card from lobby they don’t put your name on card. Had valid identification and yet he still wanted me to use another payment, finally he ran payment and guess what no problem. This is the area we use to live in and come back occasionally to visit and have stayed at the other hotels in the area also. Now the issue with the hotel. Dirty shower, no bartender present for a nightcap, people visiting and loud in hallway, room next to us had dog that like to bark and whine. People brought own music to pool which was rather loud and inappropriate considering there where children in pool. Overall a bad stay..
Stayed 1 night in Jul 2025

2/10 Terrible

Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

Spencer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bryce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Phyllis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best I’ve stayed in since COVID
Stayed 1 night in Jun 2025