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4.4 out of 5

"Large room. Convenient location and clean property. " More

By a verified traveler on Thu 05 Sep 2019

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Hotel Description

3-star hotel near Memorial Hermann

In Shenandoah

You'll find Memorial Hermann and Lone Star College within 2 miles (3 km) of this hotel. Hughes Landing and Woodlands Mall are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Kitchens, WiFi

The 124 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. TVs come with cable channels, and other amenities include WiFi and coffee/tea makers.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$85* Per night/room Nov 7 - Nov 8

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

TownePlace Suites by Marriott Houston North / Shenandoah ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TownePlace Suites by Marriott Houston North / Shenandoah

Everyone (6) Couples (1) Family (1)
5 out of 5
Large room. Convenient location and clean property.

Posted by on Sep 5, 2019

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3 out of 5
The hotel was really nice. My complaint is that our room had a full “room service” menu, but the hotel couldn’t make anything on it. No kitchen. Why place a menu at all? Went to bed hungry.

Posted by on Jun 3, 2019

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4 out of 5

Crappy Staff

Location: Great location, lots of restaurants and stuff to do close by.
Everything about this hotel was great, except the staff. When checking in the clerk asked for an ID and a credit card. It wasn't until after she processed everything did she tell me the were putting a hold for the full amount of our stay on the card. I told her I didn't want to put the stay on the card, I was going to pay in cash at check out. I thought they just needed a card for the record. She then offered to let us pay for the room in full up front in cash but didn't have change, and it would take a few days for the hold to come off my card. Things would have been a lot smoother if she would have explained the hold before charging my card.

Posted by , from Austin, TX on Oct 25, 2016

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5 out of 5

Clean! Efficient and friendly staff!

I had a wonderful stay at the TowenPlace Suites by Marriot! The hotel was very clean and the staff was very friendly, kind and efficient! I will definitely stay there again!

Posted by on Aug 8, 2016

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3 out of 5

Never again

Pros: Front desk personnel and shuttle service were great.
Cons: Odor in my room - 149
Location: Convenient for me
Could not check out early without paying for the entire trip. When my request went to Travelocity they said they would get me an answer by 10:00 am. The answer was mailed at 3:00 pm - which was past the deadline to check out. Room had very, very strong chemical odor that I reported three times - never remedied and never addressed until two days after my complaint. Attendant at breakfast was angry at guests, threw things in the waste receptacle and followed me around, watching me prepare my plate. Room coffee was not replenished. Front desk personnel were nice and tried to help.

Posted by , from Hawaii on Jul 1, 2016

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5 out of 5

Our TownePlace Suites visit.

Everything was clean and comfortable and quiet. We enjoyed our stay very much.

Posted by on Jan 5, 2016

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5 out of 5

Marriot Town Place, Woodlands, Texas

Can't say enough good things about my stay. It was wonderful! Beautiful, spotless room!

Posted by on Jan 2, 2016

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5 out of 5

A perfect home away from home

Pros: It was large enough to offer nice amenities without being too large for personal attention. The employees soon recognized us and greeted us warmly.
Cons: Television reception was strangely not all cable stations and some channels listed on the hotel guide didn't come in at all.
Location: Set back from the interstate made it quiet. There are numerous restaurants and stores a short drive both north and south along the interstate.
We were pleasantly surprised with the quality of this property. We chose it online for our "home" during the 9 days we were in the area visiting with family and planning my mother's funeral. We found the room spacious and the kitchen well stocked.The breakfast was delicious and we had several items to choose from. Every employee we encountered was friendly and helpful, especially Frances at the front desk and Paulina at the breakfast bar. We will certainly stay here on future visits with family.

Posted by , from Alaska on Jan 1, 2016

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About the TownePlace Suites by Marriott Houston North / Shenandoah

Location 107 Vision Park Blvd, Shenandoah, TX 77384

Property Features

TownePlace Suites by Marriott Houston North / Shenandoah offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. The business-friendly TownePlace Suites by Marriott Houston North / Shenandoah also features barbecue grills, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Shenandoah hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

TownePlace Suites by Marriott Houston North / Shenandoah offers 124 accommodations with safes and complimentary newspapers. Cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Shenandoah hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 5 per pet, per day, plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 5 per pet, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TownePlace Suites Marriott Houston North Shenandoah Hotel
  • TownePlace Suites by Marriott Houston North / Shenandoah Hotel
  • TownePlace Suites Marriott Houston North Shenandoah

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.