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Aparthotel

ALA Residencias

2.5 star property
Chetumal apartment with private pool

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Photo gallery for ALA Residencias

Exterior
Junior Suite, Bay View | 1 bedroom, minibar, individually decorated, individually furnished
Family Room | Private kitchen | Espresso maker, cleaning supplies, dining tables
Junior Suite, Bay View | Living area | 75-inch Smart TV with digital channels, TV, Netflix
Junior Suite | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Outdoor Space
  • Air conditioning
  • Free WiFi

Explore the area

Map
C. 22 de Enero, Chetumal, QROO, 77000
  • Explanada de la Bandera
    ‪3 min walk‬
  • Chetumal Ferry Terminal
    ‪6 min walk‬
  • Palacio de Gobierno
    ‪6 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Loft

Superior Loft | 1 bedroom, minibar, individually decorated, individually furnished

Superior Loft

  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, individually decorated, individually furnished

Junior Suite

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom, Garden View

Standard Room, 1 Bedroom, Garden View | Terrace/patio

Standard Room, 1 Bedroom, Garden View

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Bay View

Junior Suite, Bay View | 1 bedroom, minibar, individually decorated, individually furnished

Junior Suite, Bay View

  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, individually decorated, individually furnished

Family Room

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 King Beds

View all photos for Gallery Room

Gallery Room | 1 bedroom, minibar, individually decorated, individually furnished

Gallery Room

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Standard Loft | 1 bedroom, minibar, individually decorated, individually furnished

Standard Loft

  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Villa

Standard Villa | 1 bedroom, minibar, individually decorated, individually furnished

Standard Villa

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, individually decorated, individually furnished

Family Room

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Living area | 75-inch Smart TV with digital channels, TV, Netflix

Deluxe Room

  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Studio Suite

1 bedroom, minibar, individually decorated, individually furnished

Superior Studio Suite

  • Studio
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Chetumal

In Chetumal .Your stay at this aparthotel will put you steps from Fisherman's Fountain and a 5-minute walk from Explanada de la Bandera. Malecón de Chetumal and Palacio de Gobierno are also within half a mile (1 km).
View more Aparthotels in ChetumalOpens in a new window

What's nearby

  • Explanada de la Bandera - 3 min walk - 0.2 miles
  • Chetumal Ferry Terminal - 6 min walk - 0.4 miles
  • Palacio de Gobierno - 6 min walk - 0.4 miles
  • Palacio Municipal De Othon P. Blanco - 14 min walk - 0.8 miles
  • Museum of Maya Culture - 16 min walk - 0.9 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • ‪Café del Puerto - ‬6 min walk
  • ‪Marquesita Emiliana - ‬3 min walk
  • ‪Sergio's Pizzas - ‬6 min walk
  • ‪Winner's - ‬2 min walk
  • ‪Hotel Villanueva - ‬2 min walk

About this property

ALA Residencias

Chetumal apartment with private pool
As a guest of ALA Residencias, you'll find an outdoor pool and a rooftop terrace. The front desk is open around the clock.

This Chetumal aparthotel is smoke free.

  • 5 guestrooms or units
  • Terrace on the roof
  • No smoking on site
ALA Residencias offers 5 air-conditioned accommodations with private pools and minibars. Rooms open to furnished patios. These individually decorated and furnished accommodations include desk chairs and dining tables. 75-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and ceiling fans. Housekeeping is provided on request.

Languages

Spanish

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  • Parking included
  • Free WiFi
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The price is $87
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Total includes taxes and fees
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Property amenities

Pool/Spa

  • Outdoor pool
  • Private pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cleaning supplies
  • Espresso maker

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 75-inch smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished patio
  • Rooftop terrace

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)

Things to do

  • Free bicycles nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units
  • Connecting units available
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts cash.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ALA Residencias Chetumal
ALA Residencias Aparthotel
ALA Residencias Aparthotel Chetumal

Frequently asked questions

How close is ALA Residencias to the airport?

ALA Residencias is 2.5 mi (10-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does ALA Residencias have an airport shuttle?

Airport shuttle services are not available at ALA Residencias.

How close is ALA Residencias to the beach?

This aparthotel is 2 mi (8-min drive) from Dos Mulas.

Does ALA Residencias offer free breakfast?

ALA Residencias does not offer free breakfast.

Is there a casino at ALA Residencias?

No, there is no casino at this aparthotel.

What time is check-in at ALA Residencias?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at ALA Residencias?

Free parking is not available at this aparthotel.

Does ALA Residencias have a pool?

ALA Residencias features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does ALA Residencias have a spa?

There are no spa services available at this aparthotel.

How close is ALA Residencias to downtown Chetumal?

ALA Residencias is 2.3 mi away from Chetumal.

ALA Residencias Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 41 reviews
Rating 8 - Good. 5 out of 41 reviews
Rating 6 - Okay. 1 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

9.6/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Got in very late from a train trip. Communication was great helping us get in. Only stayed one night, wish it had been longer.
Stayed 1 night in Mar 2025

8/10 Good

Louis

Liked: Cleanliness, room comfort

Great View

Location is Chetumal couldn’t be better. Our view looked out on the bay. The studio is big between 700 & 800 square feet. Very large balcony and high ceiling. Staff is very nice but no English. (Google translate) Internet is fine, broke while there and was replaced with new router. Cons: poor water pressure adequate to shower but just barely. I assume it’s condensation from the air conditioning and fridge but there’s intermittent puddles of water below the air conditioner and around the fridge. Couch can open up into a bed but it’s not very comfortable as a couch. TV didn’t have any stations but could connect to Netflix. Despite the cons, if I was staying in Chetumal, I would not be adverse to staying there again.
Stayed 21 nights in Jan 2025

10/10 Excellent

Antonietta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tiny little boutique Hotel only stayed one night so we could catch the ferry to Belize. But there are good restaurants within walking distance, the staff was so nice and welcoming, the room was perfect, and it was worth what we paid. We would definitely stay here again for a longer amount of time to explore the whole area.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Exciting .amazing , very comfortable

Stayed 3 nights in Nov 2024

10/10 Excellent

EVAN I

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with our stay Oct 26th 2024 for one night however when I booked 2 days prior it said I would be charged at the property at checkin but was still immediately charged $75.94. When I checked in at the property on 26th they charged me another $76.90. It has been 3 calls now to request a refund and 2 weeks after still nothing. This was my only concern.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, we in their private two bedroom home-style rental, a few blocks from the main Ala Residencias building. Property was lovely, sort of a little oasis in town with private parking, a large lawn area, walkway, small plunge pool, two beds, one in the open floorplan studio style area that included the kitchen and living area. The second bed is in a smaller private bedroom. Lovely glass doors looking out onto the lawn area.. we enjoyed our stay here and will be back again.
Stayed 1 night in Nov 2024

8/10 Good

Rafael, Mexico

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

ranee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort

Always a great stay!!

This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort

Love it!!

I love this place!!! The staff are wonderful! Excellent location and very safe!!
Stayed 1 night in May 2024

10/10 Excellent

Maria

Traveled with partner
It has a nice view and personnel is very nice and friendly. Thank you!
Stayed 3 nights in Mar 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Tayfun, Sanignacio

Traveled with partner
Liked: Amenities, property conditions & facilities
It is nice and close center, restaurants and shopping and friendly staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spacey stay at the Bahia of Chetumal
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, room comfort
On arrival at ALA Residences, we decided to upgrade ourselves to one of the loft suites (with kitchen, etc) and we couldn’t have been happier - spacious, great facilities, excellent WiFi and TV, comfortable, etc, etc. Great staff too. And all right on the malecon, Great value for the location. Brilliant,
Stayed 3 nights in Dec 2023

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort

Wonderful

It is a wonderful place to stay!! Right next to the market at night! The rooms are beautiful!!
Stayed 1 night in Oct 2023

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything. Juanita was exceptional in answering questions/ concerns.
Stayed 2 nights in Sep 2023

10/10 Excellent

Eugene, Oshawa

Liked: Cleanliness, property conditions & facilities
Beautiful room with nice furniture and amenities. Warm and welcoming reception by a very charming staff. Highly recommended.
Stayed 1 night in Aug 2023

10/10 Excellent

Monty

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay, the room was very clean! Good area, right up on the waterfront.

8/10 Good

Victor, Mexicali

Traveled with partner
Liked: Cleanliness, amenities
Esta bien la ubicación, frente letras de Chetumal y malecón, cerca del ferry a Belice, 10 minutos del aeropuerto y cerca carretera a Belice y Bacalar
Stayed 1 night in Mar 2025

4/10 Poor

Ivan

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Llegué a la dirección que me mandaron por la app y no era, tuvimos que caminar con las maletas 400 metros
Stayed 1 night in Feb 2025

10/10 Excellent

Alberto

Liked: Cleanliness, room comfort

Un buen descansó

Excelente lugar, bonito, cómodo y muy bien ubicado
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Nice room

The Fisherman Loft was huge with high ceilings and a great view of the sea. Very comfortable room, and close to the malecon and restos.
Stayed 1 night in Nov 2024