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Hotel Description

3.5-star hotel near Museum of Maya Culture

City center stay

At this hotel, you'll be steps from Museum of Maya Culture and within a 15-minute walk of Fisherman's Fountain. Palacio Municipal De Othon P. Blanco and Santuario del Manati are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 85 guestrooms offer free WiFi and room service. Coffee/tea makers, free bottled water, and hair dryers are also available.

Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$49* Per night/room Oct 15 - Oct 16

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Capital Plaza Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Capital Plaza Hotel

Everyone (1)
2 out of 5

Posted by on Mar 12, 2019

Was this review helpful to you?
Comment from Hotel Management

May 1, 2019 by Nicte Mz

Agradecemos su sincera valoración. Nos gustaría conocer que puntos no cumplieron sus expectativas. Puede escribir a reservaciones@capitalplaza.mx y detallar su experiencia.

Renovations + Closures

The following facilities will be closed from 09 October 2019 to 11 October 2019 (dates subject to change):

  • Swimming pool

Property Features

Capital Plaza Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 0 square feet (0 square meters) and includes a conference center. The business-friendly Capital Plaza Hotel also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free. This 3.5-star Chetumal hotel is smoke free.

  • 85 guestrooms or units
  • 4 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Chetumal, Quintana Roo (CTM-Chetumal Intl.) (4.1 km / 2.6 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Capital Plaza Hotel offers 85 air-conditioned accommodations with safes and complimentary bottled water. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Nah Balam - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 237.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Capital Plaza Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed
  • 24-hour check-in
  • Debit cards
  • Number of children who can stay free - 10

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 130 and MXN 250 per person (approximately)
  • Extended parking fee: MXN 150 per night
  • Rollaway bed fee: MXN 237.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capital Plaza Chetumal
  • Capital Plaza Hotel Chetumal
  • Capital Plaza Hotel Hotel
  • Capital Plaza Hotel Chetumal
  • Capital Plaza Hotel Hotel Chetumal

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.