65.0% Based on 336 reviews TripAdvisor Traveler Rating 4 out of 5

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Hotel Description

Hotel with an outdoor pool, connected to a shopping center in Chetumal

Close to airport

You'll find Payo Obispo Zoo and Santuario del Manati within 3 miles (5 km) of this hotel. Palacio Municipal De Othon P. Blanco and Museum of Maya Culture are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and an area shuttle.

Free Internet, flat-screen TVs

The 109 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and showers. Phones and desks are also available.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

65.0% of guests recommend out of 336 reviews

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Property Features

City Express Chetumal offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. A free area shuttle within 10 km is available. The business-friendly City Express Chetumal also features tour/ticket assistance, coffee/tea in a common area, and dry cleaning/laundry services. Free self parking is available. This Chetumal hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Chetumal, Quintana Roo (CTM-Chetumal Intl.) (3.2 km / 2 mi)
  • Property shuttles: Free area shuttle within 10 km
  • Parking: Free self parking

Room Amenities

City Express Chetumal offers 109 accommodations with air conditioning. Flat-screen televisions come with cable channels. Bathrooms include showers. This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at City Express Chetumal

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Noise-free rooms not guaranteed
  • No pets or service animals allowed

Hotel Names

  • City Express Chetumal
  • City Express Hotel Chetumal
  • City Express Chetumal Hotel
  • City Express Hotel
  • City Express Chetumal Mexico - Quintana Roo

You should know

  • Pets and service animals are not allowed on site.