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4.0 out of 5

" Great location for our business running around and then walking distance to shopping, dinner and movie in the evening. " More

By a verified traveler on Sat 07 Jan 2017

Hotel Description

Hotel with an outdoor pool, connected to a shopping center in Chetumal

Close to airport

Within 3 miles (5 km) of this Chetumal hotel, you'll find Payo Obispo Zoo and Santuario del Manati. Palacio Municipal De Othon P. Blanco and Museum of Maya Culture are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and an area shuttle.

Free Internet, flat-screen TVs

The 109 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and safes. Showers, phones, and desks are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$50* Per night/room Jul 4 - Jul 5

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Express Chetumal ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City Express Chetumal

Everyone (1)
4 out of 5

Great location.

Pros: Location
Cons: Need better toilet seats.
Location: Restaurants, shopping, movies.
Great location for our business running around and then walking distance to shopping, dinner and movie in the evening.

Posted by , from Nevada on Jan 7, 2017

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Property Features

City Express Chetumal offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is available daily. A free area shuttle within 10 km is available. The business-friendly City Express Chetumal also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Chetumal hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Chetumal, Quintana Roo (CTM-Chetumal Intl.) (3.2 km / 2 mi)
  • Property shuttles: Free area shuttle within 10 km
  • Parking: Free self parking

Room Amenities

City Express Chetumal offers 109 air-conditioned accommodations with safes. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at City Express Chetumal

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No pets or service animals allowed
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays 24 hours

Hotel Names

  • City Express Chetumal
  • City Express Hotel Chetumal
  • City Express Chetumal Hotel
  • City Express Hotel
  • City Express Chetumal Mexico - Quintana Roo
  • City Express Chetumal Hotel
  • City Express Chetumal Chetumal
  • City Express Chetumal Hotel Chetumal

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.