Hotel Los Cocos Chetumal

3.0 star property
3-star hotel perfect for exploring Chetumal

Choose dates to view prices

Photo gallery for Hotel Los Cocos Chetumal

3 outdoor pools
Reception
International cuisine
Luxury Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
  • Place, Museo de la Ciudad
    ‪3 min walk‬
  • Place, Museum of Maya Culture
    ‪6 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

Standard Room

7.6 out of 10
Good
(17 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Premier Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Chetumal

Heart of Chetumal.At this hotel, you'll be steps from Museo de la Ciudad and within a 10-minute walk of Museum of Maya Culture. Palacio de Gobierno and Fisherman's Fountain are also within 2 miles (3 km).

What's nearby

  • Museo de la Ciudad - 3 min walk - 0.2 miles
  • Museum of Maya Culture - 6 min walk - 0.4 miles
  • Explanada de la Bandera - 10 min walk - 0.5 miles
  • Chetumal Ferry Terminal - 11 min walk - 0.6 miles
  • Palacio Municipal De Othon P. Blanco - 13 min walk - 0.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " Los Cocos - ‬2 min walk
  • ‪La Peninsula - ‬4 min walk
  • ‪El Taquito de Don Julio - ‬3 min walk
  • ‪Las Mismas - ‬4 min walk
  • ‪Cafeteria Los Milagros - ‬5 min walk

About this property

Hotel Los Cocos Chetumal

3-star hotel perfect for exploring Chetumal
Hotel Los Cocos Chetumal offers its guests 3 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Gift shops/newsstands, tour/ticket assistance, and laundry facilities are also featured at Hotel Los Cocos Chetumal. Self parking is free.

  • 80 guestrooms or units
  • 2 levels
  • 5 buildings
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Bar or lounge
  • Dining venue
Hotel Los Cocos Chetumal offers 80 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 3 outdoor pools

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Los Cocos Chetumal

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

All Business Hotel Chetumal
All Business Chetumal
All Business Hotel
Hotel Los Cocos Chetumal Hotel
Hotel Los Cocos Chetumal Chetumal
Hotel Los Cocos Chetumal Hotel Chetumal

Frequently asked questions

How close is Hotel Los Cocos Chetumal to the airport?

Hotel Los Cocos Chetumal is 2.2 mi (8-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Hotel Los Cocos Chetumal have an airport shuttle?

Airport shuttle services are not available at Hotel Los Cocos Chetumal.

How close is Hotel Los Cocos Chetumal to the beach?

This hotel is 2 mi (9-min drive) from Dos Mulas.

Does Hotel Los Cocos Chetumal offer free breakfast?

Hotel Los Cocos Chetumal does not offer free breakfast.

Is there a casino at Hotel Los Cocos Chetumal?

No, there is no casino at this hotel.

What time is check-in at Hotel Los Cocos Chetumal?

Check-in begins at 3 PM.

Is there free parking at Hotel Los Cocos Chetumal?

This hotel offers free self parking.

Does Hotel Los Cocos Chetumal have a pool?

Hotel Los Cocos Chetumal features 3 outdoor pools. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Hotel Los Cocos Chetumal have a restaurant?

Hotel Los Cocos Chetumal is home to La palma, which features international cuisine.

Does Hotel Los Cocos Chetumal have a spa?

There are no spa services available at this hotel.

How close is Hotel Los Cocos Chetumal to downtown Chetumal?

Hotel Los Cocos Chetumal is 1.8 mi away from Chetumal.

Hotel Los Cocos Chetumal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 182 out of 370 reviews
Rating 8 - Good. 107 out of 370 reviews
Rating 6 - Okay. 48 out of 370 reviews
Rating 4 - Poor. 19 out of 370 reviews
Rating 2 - Terrible. 14 out of 370 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ben

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Each morning had someone chipping away concrete or something next door....IMPOSSIBLE TO SLEEP and no hot water for shower....NEVER AGAIN
Stayed 3 nights in Sep 2025

8/10 Good

Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

8/10 Good

Dimas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Sep 2025

6/10 Okay

Robyn

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was not friendly and gave poor service
Stayed 1 night in Sep 2025

10/10 Excellent

Marsha, Belize City

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and maintained.
Stayed 1 night in Sep 2025

10/10 Excellent

Leina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Service.
Stayed 1 night in Aug 2025

4/10 Poor

Mervyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Talal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Shamra

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An old favorite

I love the fact that they have a restaurant and offer room service too. I have been coming here for 25 years, and at one time it was the most luxurious hotel in Chetumal Mexico. The staff is always friendly and courteous, and bilingual (Spanish & English) and it's very reasonably priced, especially for families. The center courtyard area has a pool, which has lingers around it, so the kids can play in safety.
Stayed 1 night in Aug 2025

8/10 Good

margarito

Liked: Cleanliness, staff & service, property conditions & facilities
I ask for wake up call Did not get ot
Stayed 2 nights in Aug 2025

8/10 Good

b

Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the fact that they have a nice restaurant on site.
Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Stayed 2 nights in Jul 2025

8/10 Good

Iesha

Stayed 2 nights in Jul 2025

10/10 Excellent

Yossy

Stayed 1 night in Jul 2025

10/10 Excellent

Zendara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Los Cocos was perfect. The hotel is clean, safe and quiet. There is parking and a restaurant on site. The hotel has a pool and a hot tub. You can also walk downtown for shopping, banking or dinning. We recommend Hotel Los Cocos and will stay there again when we visit Chetumal.
Stayed 1 night in Jun 2025

4/10 Poor

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Yakarelis

Stayed 2 nights in May 2025

8/10 Good

Valdivia

Liked: Cleanliness
We liked that it was downtown, yet the rooms were quiet. The hotel is nice overall but the shower stall is small and the internet was not reliable. The pool was clean but had too much chlorine. For the price and location we would return.
Stayed 1 night in May 2025

8/10 Good

Richard

Traveled with family
Liked: Staff & service, amenities
Great parking and safe staff was great
Stayed 1 night in Apr 2025

10/10 Excellent

Fidel A

Stayed 2 nights in Apr 2025