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Fiesta Inn Chetumal Hotel

3.5 star property
3.5-star eco-certified hotel near Palacio de Gobierno

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Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Chetumal Ferry Terminal
    ‪5 min walk‬
  • Palacio de Gobierno
    ‪5 min walk‬
  • Explanada de la Bandera
    ‪5 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 732 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

8.8 out of 10
Excellent
(20 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Chetumal

City center stay.Your stay at this Chetumal hotel places you within a 10-minute walk of Palacio de Gobierno and Chetumal Ferry Terminal. Also, Museo de la Ciudad is within half a mile (1 km) and Payo Obispo Zoo is within 3 miles (5 km).

What's nearby

  • Chetumal Ferry Terminal - 5 min walk - 0.3 miles
  • Palacio de Gobierno - 5 min walk - 0.3 miles
  • Explanada de la Bandera - 5 min walk - 0.3 miles
  • Palacio Municipal De Othon P. Blanco - 8 min walk - 0.5 miles
  • Museo de la Ciudad - 10 min walk - 0.5 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Marisqueria el Taco Loco - ‬5 min walk
  • ‪Los Almendros - ‬4 min walk
  • ‪Hot Dogs de la Obregon - ‬4 min walk
  • ‪El Taquito de Don Julio - ‬4 min walk
  • ‪Los Comales - ‬3 min walk

About this property

Fiesta Inn Chetumal Hotel

3.5-star eco-certified hotel near Palacio de Gobierno
Fiesta Inn Chetumal Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Fiesta Inn Chetumal Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Chetumal hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fiesta Inn Chetumal Hotel

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.87 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Frequently asked questions

How close is Fiesta Inn Chetumal Hotel to the airport?

Fiesta Inn Chetumal Hotel is 2 mi (7-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Fiesta Inn Chetumal Hotel have an airport shuttle?

Fiesta Inn Chetumal Hotel offers a free airport shuttle, available 24 hours a day, on request.

How close is Fiesta Inn Chetumal Hotel to the beach?

This hotel is 2.2 mi (8-min drive) from Dos Mulas.

Does Fiesta Inn Chetumal Hotel offer free breakfast?

Free breakfast isn’t offered at Fiesta Inn Chetumal Hotel, but buffet breakfast is offered for a fee of between USD 14 and 14 for adults, USD 14 and 14 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Fiesta Inn Chetumal Hotel?

No, there is no casino at this hotel.

What time is check-in at Fiesta Inn Chetumal Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Fiesta Inn Chetumal Hotel?

This hotel offers free self parking.

Does Fiesta Inn Chetumal Hotel have a pool?

Fiesta Inn Chetumal Hotel features an outdoor pool.

Does Fiesta Inn Chetumal Hotel have a restaurant?

Fiesta Inn Chetumal Hotel is home to La Isla, which features international cuisine and light fare.

Does Fiesta Inn Chetumal Hotel have a spa?

There are no spa services available at this hotel.

How close is Fiesta Inn Chetumal Hotel to downtown Chetumal?

Fiesta Inn Chetumal Hotel is 2 mi away from Chetumal.

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1011 reviews
Rating 8 - Good. 262 out of 1011 reviews
Rating 6 - Okay. 105 out of 1011 reviews
Rating 4 - Poor. 44 out of 1011 reviews
Rating 2 - Terrible. 27 out of 1011 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

RAMON, CAYO

Stayed 1 night in Jun 2025

10/10 Excellent

Alexis

Traveled with group
Liked: Staff & service, amenities
Stayed 1 night in Apr 2025

8/10 Good

Ramon

Liked: Staff & service, room comfort
Disliked: Cleanliness

Good stay.

Good stay. Shower area needs to be cleaned better.
Stayed 1 night in Apr 2025

8/10 Good

Erwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful.. The breakfast was great
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay
Stayed 2 nights in Mar 2025

6/10 Okay

Yamani

Traveled with family
Liked: Cleanliness, staff & service
Liked the room service but not the fact that I had to go down to the Libby to make room service request s. The phone did not work.
Stayed 1 night in Mar 2025

8/10 Good

Kelly, Calgary

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
I had to tell them to clean the pool.That is Very important. The drinks and food service is very slow at the pool also.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Roberto Antonio

Stayed 1 night in Mar 2025

8/10 Good

kwokming

Stayed 1 night in Mar 2025

6/10 Okay

Rolando

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Marlon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiesta inn does not live up to its name. Rooms and pool needs to be renovated. Leaving money and other belongs in room is unsafe. Im never going back.
Stayed 2 nights in Mar 2025

6/10 Okay

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the shower was poor and hot water took too long to heat up!
Stayed 1 night in Mar 2025

6/10 Okay

Abil

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Property needs some TLC, facilities seem run down.
Stayed 1 night in Mar 2025

8/10 Good

Pal's

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Am satisfied
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

6/10 Okay

Mitchell

Business traveler
Siempre hemos disfrutado de alojarnos en un Fiesta Inn dondequiera que viajamos, pero la propiedad en Chetumal no cumplió con nuestros estándares. Los muebles están desgastados, sucios, el lobby tiene sofás que deberían desecharse, el servicio de habitaciones no fue muy bueno, las muchachas olvidaron las toallas y el café y nuestra habitación no tenía agua caliente en la ducha. En general, la propiedad en Chetumal era deficiente.
Stayed 3 nights in Feb 2025

8/10 Good

Yamani

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Did not like that I could not get continental breakfast served at room. Loved Claudia's room service
Stayed 1 night in Feb 2025

10/10 Excellent

Ernesto

Stayed 1 night in Jan 2025

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pit stop

We overnighted there after coming by Ferry from Belize. It was a good choice to refresh and rejuvenate. Food options were good and reasonable - all staff were friendly and helpful. Rooms were clean and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelvin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ana Beatriz Pérez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena estancia. El hotel es cómodo. Buen servicio a cuartos. Buen trato del personal. Cuenta con estacionamiento. Me gustaría que tuvieran más toallas.
Stayed 1 night in Feb 2025

10/10 Excellent

Jovani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to spot the hotel and pretty calm in the surrounding area
Stayed 1 night in Feb 2025