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Mayan Secret Hotel Boutique

3.5 star property
Enjoy the outdoor pool at this 3.5-star Chetumal hotel

Choose dates to view prices

Photo gallery for Mayan Secret Hotel Boutique

An outdoor covered patio area with tables and chairs, surrounded by lush greenery and a thatched roof.
A spacious kitchen with wooden cabinets and a thatched roof ceiling.
A pool area with a thatched-roof structure, palm trees, and a white building.
A room with a thatched roof, wicker furniture, and large windows offering a view of greenery.
A reception area with a thatched roof, a reception desk, wall-mounted lights, and a large decorative mirror.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Air conditioning

Explore the area

View in a map
Carretera Chetumal - Bacalar Km 9.5, Chetumal, QROO, 77900
  • Place, Laguna Milagros
    ‪6 min drive‬
  • Place, Lake Bacalar
    ‪13 min drive‬
  • Place, Payo Obispo Zoo
    ‪14 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Pool View

A hotel room with a bed, a desk, a chair, a wardrobe, and a ceiling fan.

Standard Room, 1 King Bed, Pool View

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Garden View

A hotel room with a bed, a ceiling fan, a TV, and a view of the outdoors.

Standard Room, 2 Queen Beds, Garden View

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Garden View

A bedroom with a bed, bedside table, nightstand, wall-mounted air conditioner, ceiling fan, and a hammock.

Junior Suite, Garden View

  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Garden View

A hotel room with two beds, each with a canopy, a bedside table with a lamp, and a small rug on the floor.

Superior Room, Garden View

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Fiesta Inn Chetumal Hotel

Chetumal
  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,002 reviews
$84 nightly
The price is $96
Jul 10 - Jul 11
Total with taxes and fees
Fiesta Inn Chetumal Hotel

About the neighborhood

Chetumal

In suburbs.You'll be within 2 miles (3 km) of Laguna Milagros and 6 miles (10 km) of Palacio Municipal De Othon P. Blanco with a stay here. Also within 9 miles (15 km) are Chetumal Ferry Terminal and Explanada de la Bandera.

What's nearby

  • Laguna Milagros - 6 min drive - 4.4 miles
  • Lake Bacalar - 13 min drive - 9.4 miles
  • Payo Obispo Zoo - 14 min drive - 6.1 miles
  • Palacio Municipal De Othon P. Blanco - 15 min drive - 6.3 miles
  • Museum of Maya Culture - 16 min drive - 6.9 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • ‪Coffee Station - ‬8 min drive
  • ‪Church’s Chicken - ‬3 min drive
  • ‪Enchiladas Huastecas - ‬7 min drive
  • ‪Padilla - ‬3 min drive
  • ‪Loncheria Carmita - ‬7 min drive

About this property

Mayan Secret Hotel Boutique

Enjoy the outdoor pool at this 3.5-star Chetumal hotel
As a guest of Mayan Secret Hotel Boutique, you'll find an outdoor pool, a hot tub, a sauna, and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at Mayan Secret Hotel Boutique. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Chetumal hotel.

  • 12 guestrooms or units
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Water dispenser
Mayan Secret Hotel Boutique offers 12 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include kitchen islands. Tempur-Pedic beds feature down comforters. Accommodations at this 3.5-star hotel have kitchenettes with cookware/dishes/utensils and coffee/tea makers.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and portable fans. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.

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Fiesta Inn Chetumal Hotel
Chetumal
  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
$84 nightly
The price is $96
Jul 10 - Jul 11
Total with taxes and fees
Fiesta Inn Chetumal Hotel

Property amenities

Family friendly

  • In-room kitchenette
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Couples/private dining

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen island
  • Kitchenette
  • Limited room service
  • Mini-fridge
  • Oven

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Portable fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available for USD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal
Mexico - Quintana Roo
Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal

Frequently asked questions

How close is Mayan Secret Hotel Boutique to the airport?

Mayan Secret Hotel Boutique is 5.6 mi (10-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Mayan Secret Hotel Boutique?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Mayan Secret Hotel Boutique on Jul 7, 2026 start from $206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mayan Secret Hotel Boutique have an airport shuttle?

Airport shuttle services are not available at Mayan Secret Hotel Boutique.

How close is Mayan Secret Hotel Boutique to the beach?

This hotel is 7.8 mi (19-min drive) from Dos Mulas and 12.3 mi (19-min drive) from Miami Beach. Don't forget your sunscreen!

Does Mayan Secret Hotel Boutique offer free breakfast?

Mayan Secret Hotel Boutique does not offer free breakfast.

Is there a casino at Mayan Secret Hotel Boutique?

No, there is no casino at this hotel.

What time is check-in at Mayan Secret Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Early check-in costs USD 25 (subject to availability).

Is there free parking at Mayan Secret Hotel Boutique?

This hotel offers free self parking.

Does Mayan Secret Hotel Boutique have a pool?

Mayan Secret Hotel Boutique features an outdoor pool.

Does Mayan Secret Hotel Boutique have a spa?

This hotel doesn't have a spa, but it does offer sports massages.

How close is Mayan Secret Hotel Boutique to downtown Chetumal?

Mayan Secret Hotel Boutique is 4.7 mi away from Chetumal.

Mayan Secret Hotel Boutique Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy and comfortable. The staff was very friendly and helpful. We loved the pool.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Kerri

Liked: Amenities, property conditions & facilities
Love this hotel. If you want some place peaceful and quiet and away from the hustle of the city then this place is for you. Huge beautiful property. Cozy rooms with private sitting area outside. Great staff.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly a secret gem! Gentlemen at the gate, making us feel safe yet welcome! Woman at check was super nice, I don’t speak spanish, and she took such great care of me! The property is beautiful, you can wonder around in the garden area, sit by the pool, and just relax. We will definitely be coming back for future stays!
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

luis

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Stay Away!!!

The worst hotel ever, yes it was clean and nice looking BUT, the place looked like it was just about to go out of business. They had to go buy the oj to the store they didn’t have a menu, not bar either. Not tv no wifi, it was terrible the pool area, again, it was like abandoned. Staff were useless they had no idea how to fix the tv, the had no idea what to offer for food, when we finally order some eggs and some quesadillas, the came with like 20 minutes of each other. The first one took them like 40 mints to bring. Keep in mind we were the only ones in the entire hotel. Worst experience ever. And then the mosquitos!!!! Wow never agin this place!!
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

José Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy agradable y el servicio excelente. Seguramente regreso
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy desagradable lugar

La limpieza terrible
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Abelardo de jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar e instalaciónes
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

L Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso , rodeado de naturaleza y calma

Un hotel hermoso con mucha tranquilidad y su naturaleza hermosa , el personal muy amables y atentos la calidez que te hacen sentir como en casa , lo recomendamos ampliamente
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un ambiente muy tranquilo, es muy amigable con el ambiente y es un lugar excelente para poder descansar y estar tranquilo sin mucho ruido.
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Veronica

Liked: Cleanliness, room comfort
Mucha confusión con la reserva, no sabían si estaba o no pagada, no la encontraban
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Jorge B.

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
.
Stayed 5 nights in Nov 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vale la pena conocerlo. Falla el internet, su único defecto
Stayed 2 nights in Mar 2021
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coordinar mejor su información

Todo estuvo increíble salvo la coordinación entre quienes tienen convenio para la reserva, no reciben la información con la seguridad y la prontitud adecuada para no incomodar al huésped,
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Si Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Verified

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019