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Hotel Casa Blanca

2.5 star property
Hotel near Palacio Municipal De Othon P. Blanco in Chetumal

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Photo gallery for Hotel Casa Blanca

Interior
Front of property - evening/night
Garden
Deluxe Double Room, 2 Queen Beds, Garden View | Egyptian cotton sheets, premium bedding, down comforters
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
A. Álvaro Obregón No 312 Col. Centro, entre Rafael E. Melgar y Emiliano Zapata, Chetumal, QROO, 77000
  • Place, Palacio Municipal De Othon P. Blanco
    ‪1 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪9 min walk‬
  • Place, Explanada de la Bandera
    ‪9 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room Superior

Egyptian cotton sheets, premium bedding, down comforters

Quadruple Room Superior

  • 387 sq ft
  • Sleeps 4

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About the neighborhood

Chetumal

Seaside stay .At this hotel, you'll be steps from Palacio Municipal De Othon P. Blanco and within a 10-minute walk of Explanada de la Bandera. Also, Chetumal Ferry Terminal is within half a mile (1 km) and Museo de la Ciudad is within 2 miles (3 km).

What's nearby

  • Palacio Municipal De Othon P. Blanco - 1 min walk - 0.0 miles
  • Chetumal Ferry Terminal - 9 min walk - 0.5 miles
  • Explanada de la Bandera - 9 min walk - 0.5 miles
  • Palacio de Gobierno - 9 min walk - 0.5 miles
  • Museum of Maya Culture - 19 min walk - 1.0 mile

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 3 min drive

Restaurants

  • ‪Almina - ‬7 min walk
  • ‪CAFE 290 - ‬2 min walk
  • ‪Vips - ‬8 min walk
  • ‪Marisquería El Taco Loco - ‬5 min walk
  • ‪Los Comales - ‬5 min walk

About this property

Hotel Casa Blanca

Hotel near Palacio Municipal De Othon P. Blanco in Chetumal
WiFi is free in public spaces. Business amenities include a 24-hour business center, a meeting room, and coworking spaces. A shuttle from the hotel to the airport (available on request), a ferry terminal shuttle, and a train station drop-off service are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Casa Blanca.

This Chetumal hotel is smoke free.

  • 81 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1990
  • Business center (24 hours)
  • Conference center
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
Hotel Casa Blanca offers 81 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. These individually decorated accommodations include dining tables. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Chetumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Dining table
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 7:00 AM to 4:30 PM at scheduled times and on request
  • 24-hour train station drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Onsite parking available only on request
  • Secured extended parking on site (MXN 150 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink (31 inches high)
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 11:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 150 per room
  • Airport shuttle fee per child: MXN 150 (up to 10 years old)
  • Secured extended parking fee: MXN 150 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
Heating is not provided
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, and PayPay. Heating is not provided. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 01126684

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Hotel Casa Blanca.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Casa Blanca Chetumal
Casa Blanca Chetumal
Hotel Casa Blanca Hotel
Hotel Casa Blanca Chetumal
Hotel Casa Blanca Hotel Chetumal

Frequently asked questions

How close is Hotel Casa Blanca to the airport?

Hotel Casa Blanca is 1.8 mi (3-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Hotel Casa Blanca have an airport shuttle?

Hotel Casa Blanca offers a shuttle from the hotel to the airport from 7:00 AM to 4:30 PM, at scheduled times, for a charge of MXN 150 per room.

How close is Hotel Casa Blanca to the beach?

This hotel is 2.3 mi (9-min drive) from Dos Mulas.

Does Hotel Casa Blanca offer free breakfast?

Hotel Casa Blanca does not offer free breakfast.

Is there a casino at Hotel Casa Blanca?

No, there is no casino at this hotel.

What time is check-in at Hotel Casa Blanca?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Casa Blanca?

Free parking is not available at this hotel. Extended parking is available for MXN 150 per day.

Does Hotel Casa Blanca have a pool?

Hotel Casa Blanca does not have a pool.

Does Hotel Casa Blanca have a spa?

There are no spa services available at this hotel.

How close is Hotel Casa Blanca to downtown Chetumal?

Hotel Casa Blanca is 1.9 mi away from Chetumal.

Hotel Casa Blanca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 449 out of 923 reviews
Rating 8 - Good. 359 out of 923 reviews
Rating 6 - Okay. 75 out of 923 reviews
Rating 4 - Poor. 20 out of 923 reviews
Rating 2 - Terrible. 20 out of 923 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Yamani

Stayed 1 night in Nov 2025

10/10 Excellent

NikkiR

Liked: Cleanliness, staff & service, amenities
The hotel is nice and a good location but they charged me for a night that I didn't stay there and ignored any messages asking for a refund.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucrecia

Rooms are always very clean and staff is very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Cornelius

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta super bien, comodidad e higiene es la que uno anda buscando, 10de10.
Stayed 1 night in Oct 2025

10/10 Excellent

Abraham

Stayed 1 night in Oct 2025

10/10 Excellent

Edmund

Stayed 1 night in Oct 2025

2/10 Terrible

Sapna

Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Good AC. Clean room .
Stayed 1 night in Oct 2025

10/10 Excellent

Elisabeth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casa Blanca is perfect for getting around Chetumal for necessities and having a comfortable place to stay. Close to everything, safe parking and friendly staff. Have stayed several times and will keep coming back
Stayed 2 nights in Sep 2025

6/10 Okay

Kelli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Abraham

Stayed 1 night in Aug 2025

8/10 Good

Tanya

Traveled with group
Liked: Cleanliness
Friendly and easy check in
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff w
Stayed 1 night in Jul 2025

8/10 Good

Yamani

Stayed 1 night in Aug 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2025

6/10 Okay

Chloé

Traveled with family and small children
Liked: Staff & service
We had reservations for 2 rooms with 2 queen beds and a garden view. We received none of the above. We were given two rooms with double beds and a roof view... we had decided on the reservations because of the queen beds. Was disappointed
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Clean and great service
Stayed 1 night in Jul 2025

4/10 Poor

Marlin

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First room ac didn't work they give us another but the ac didn't work there either plus no hot water in that room had to pull the bed under the ac unit to atleast get some air
Stayed 1 night in Jul 2025

10/10 Excellent

Humberto, Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, clean and friendly staff
Stayed 2 nights in Jul 2025

8/10 Good

Tyrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi is not that great otherwise it’s a nice place close to town.
Stayed 2 nights in Apr 2025

8/10 Good

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town area
Stayed 2 nights in May 2025