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Hotel Grand Marlon

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hotel Grand Marlon

Junior Suite | In-room safe, iron/ironing board, free WiFi
Flat-screen TV
Balcony
Flat-screen TV
Porch

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Pool
  • Room service
  • Breakfast available

Explore the area

View in a map
Av. Juárez No. 88, Chetumal, QROO, 77000
  • Chetumal Ferry Terminal
    ‪8 min walk‬
  • Palacio de Gobierno
    ‪8 min walk‬
  • Museum of Maya Culture
    ‪10 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

Standard Triple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master) | In-room safe, iron/ironing board, free WiFi

Suite (Master)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

In-room safe, iron/ironing board, free WiFi

Executive Room

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

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About the neighborhood

Chetumal

In Chetumal .Within a 10-minute walk of the hotel, you'll find Museo de la Ciudad and Palacio de Gobierno. Explanada de la Bandera and Chetumal Ferry Terminal are also within half a mile (1 km).

What's nearby

  • Chetumal Ferry Terminal - 8 min walk - 0.5 miles
  • Palacio de Gobierno - 8 min walk - 0.5 miles
  • Explanada de la Bandera - 8 min walk - 0.5 miles
  • Palacio Municipal De Othon P. Blanco - 10 min walk - 0.5 miles
  • Museum of Maya Culture - 10 min walk - 0.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Marisquería El Taco Loco - ‬6 min walk
  • ‪Restaurante " Los Cocos - ‬6 min walk
  • ‪hot dogs de la obregon - ‬4 min walk
  • ‪Los Cocos - ‬6 min walk
  • ‪El Taquito de Don Julio - ‬1 min walk

About this property

Hotel Grand Marlon

3-star guestrooms with free WiFi
Hotel Grand Marlon offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and room service (during limited hours) are also featured at Hotel Grand Marlon.

Smoking is allowed in designated areas at this 3-star Chetumal hotel.

  • 34 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Grand Marlon offers 34 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand Marlon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 145 for adults and MXN 145 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal

Frequently asked questions

How close is Hotel Grand Marlon to the airport?

Hotel Grand Marlon is 2.1 mi (7-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Hotel Grand Marlon have an airport shuttle?

Airport shuttle services are not available at Hotel Grand Marlon.

How close is Hotel Grand Marlon to the beach?

This hotel is 1.9 mi (7-min drive) from Dos Mulas.

Does Hotel Grand Marlon offer free breakfast?

Free breakfast isn’t provided at Hotel Grand Marlon, but local cuisine breakfast is offered for a fee of MXN 145 for adults and MXN 145 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Hotel Grand Marlon?

No, there is no casino at this hotel.

What time is check-in at Hotel Grand Marlon?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Grand Marlon?

Free parking is not available at this hotel.

Does Hotel Grand Marlon have a pool?

Hotel Grand Marlon features an outdoor pool.

Does Hotel Grand Marlon have a restaurant?

Hotel Grand Marlon is home to Placeres, which features international cuisine.

Does Hotel Grand Marlon have a spa?

There are no spa services available at this hotel.

How close is Hotel Grand Marlon to downtown Chetumal?

Hotel Grand Marlon is 1.9 mi away from Chetumal.

Hotel Grand Marlon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 248 out of 643 reviews
Rating 8 - Good. 197 out of 643 reviews
Rating 6 - Okay. 112 out of 643 reviews
Rating 4 - Poor. 46 out of 643 reviews
Rating 2 - Terrible. 40 out of 643 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Juan

Traveled with partner
Liked: Cleanliness, amenities
The room needs more attention from staff
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vayan no se arrieguen.

Terrible expwriencia cama sucia , me mostraron otra habitacion y estaba sucia la cama tambien y se negaron a mostrarme otra decidi no quedarme en el establecimiento y ahora batallo con el reembolso, la atencion de Johana la recepcionista pesima.
Stayed 1 night in May 2025

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was extremely helpful with all my questions.
Stayed 1 night in May 2025

4/10 Poor

Crystalene

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Wifi was so terrible I could not even make a what's app call without it dropping every few seconds. Even though it says there's a hot tub in the hotel description with along with gym, pool, etc, the hotel does not have one for all guest to use.
Stayed 1 night in May 2025

10/10 Excellent

Merceli

Liked: Cleanliness, property conditions & facilities
Great spot but staff could have been more disciplined
Stayed 2 nights in Mar 2025

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

8/10 Good

Javier

Stayed 2 nights in Jan 2025

8/10 Good

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and supportive staff.
Stayed 1 night in Apr 2025

8/10 Good

Amilcar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Victor

Stayed 1 night in Mar 2025

6/10 Okay

Travis

Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Sheraine

Disliked: Property conditions & facilities
it was ok. Some maintenance need to be done
Stayed 1 night in Mar 2025

10/10 Excellent

Helena, Aylmer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Doreen

Traveled with family
Everything was good. Close to shopping area. Food served at restaurant was great.
Stayed 1 night in Feb 2025

8/10 Good

Sherston

Traveled with partner
Hotel was clean and reception was good
Stayed 2 nights in Feb 2025

2/10 Terrible

cristobal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Doreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok with me. Thanks
Stayed 1 night in Dec 2024

6/10 Okay

Darin

Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Marcus

Traveled with partner
Limited hot water for jetted tub. Beds are very hard. Otherwise staff was great and restaurant was delicious
Stayed 1 night in Dec 2024

10/10 Excellent

AARON

Stayed 1 night in Dec 2024

10/10 Excellent

kwan

Stayed 1 night in Nov 2024

10/10 Excellent

RUBEN, Belize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, I highly recommend Grand Marlon !
Stayed 1 night in Dec 2024

6/10 Okay

Alexander

Traveled with family and small children, Traveled with partner, Traveled with family
It was ok for the price
Stayed 1 night in Nov 2024

2/10 Terrible

Brishel

Disliked: Staff & service, property conditions & facilities
The rooms were terrible. They smell really bad. The Wi-Fi service was so bad. The pool was so dirty and filthy no fridge in the junior suite. Everything was terrible. I would like my money back. Customer service was terrible.
Stayed 1 night in Nov 2024