Compare All-Inclusive Resorts in Downtown Puerto Vallarta in 2026

"Comfortable room. Great location except for the traffic noise."

"Stunning views. Lovely hotel inside with lots of attractive features.Nice staff and enjoyed the breakfast. Quiet a steep hill which might be an issue if you have limited mobility but fine for most people and taxis are cheap. Loved it!"

"The hotel, while not splashy, was absolutely immaculate and the staff incredible. During the lockdown, they fit us three meals a day, they went above and beyond. It’s located on a quiet street but close to everything."

"Huge room. Great location. Charming Mexican style from the 70’s. View is spectacular. The restaurant was excellent for dinner….had Caesar salad prepared at our table and dinners flamed right in front of us. Kind of retro stylish charm. Definitely dated, but in a good way. Not for you if you want modern, sleek, everything up to date accommodation. But good to feel like you are living in a bit of Mexican history. "

"1. The room was in terrible shape. We had awful water pressure in the shower with almost no hot water. The shower leaked badly...all over the bathroom floor. 2. The room safe was broken so we were unable to secure our valuables in the room. 3. The selection of food in the breakfast buffet should have been better. You should add scrambled eggs, toast, home fries, sausage or bacon, a selection of pastries, fresh fruit, and a selection of cereal. The selection of food in the buffet was geared more toward Mexican guests and not toward American or Canadian guests. 4. The air conditioning unit should have adjustable vents so it wouldn't be blowing cold air on guests when they are in bed trying to sleep. 5. The ceiling fan did not work. We would have turned off the AC and used the fan overnight if it had. 6. The only good things we can say about the room is that the bed was comfortable and we liked the location. Unfortunately, because of all the negative things listed above, we will not be returning to the Hotel Portonovo."